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Classificada 5 em 5 estrelas

AlphaMD has been pleasant to work with for the last year plus. They are quick to respond to questions and always try to fulfill your request. It’s also fairly priced so if you’re on the fence about st... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I just took my first TRT shot and so far, i am very happy with my experience with AlphaMD. It has been seamless. Everything has been as described. Medication and supplies arrived quickly and on time.... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

I was never advised by ALPHA MD to fast before having my initial/baseline TRT blood draw. So basically my baseline #s are inaccurate. This was very unprofessional in my opinion. ALSO, I think tha... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

This service is so great for the price. You will not be disappointed. Process is really quick you'll have your T in less than 2 weeks from start to finish. Provider let me transfer to this regimen w... Ver mais

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Informações sobre a empresa

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Escrito pela empresa

AlphaMD is a telehealth platform focused on making personalized hormone health and wellness services more accessible, convenient, and transparent for men and women. With an emphasis on patient education, responsive support, and straightforward communication, AlphaMD helps simplify the experience of exploring treatment options and managing ongoing care. For individuals interested in testosterone replacement therapy (TRT), low testosterone evaluations, hormone optimization, and related health concerns, AlphaMD provides access to a streamlined telehealth experience. Licensed medical providers evaluate each patient's medical history, symptoms, laboratory results, and individual health goals to determine whether treatment is appropriate. When medically indicated, treatment plans and prescriptions are determined by the licensed clinician overseeing the patient's care. AlphaMD is committed to making the healthcare experience easier to navigate. From the initial registration and laboratory testing process to appointment coordination, billing, and ongoing administrative support, the focus is on clarity, convenience, and consistent communication. Educational resources help patients better understand hormone health, testosterone therapy, available treatment options, and important considerations to discuss with their medical provider. Whether someone is exploring TRT for the first time, considering a change from another telehealth service, or looking for a more convenient way to manage ongoing hormone-related care, AlphaMD strives to provide a supportive, professional, and transparent experience. At AlphaMD, the goal is simple: help people navigate their healthcare options with better information, fewer unnecessary complications, and the confidence that comes from clear communication and reliable support.


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4,5

Excelente

TrustScore: 4.5 em 5

62 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 75% das suas opiniões negativas

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4,5

Todas as opiniões

(62)

62 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Alpha MD is the best source for your…

Alpha MD is the best source for your wellness needs. It is no nonsense, very reliable. I get the appropriate amount of emails following up to see what my needs are and to make sure that they’re being met. Not to mention the price is phenomenal for first responders and veterans. This is a no-brainer.

1 de janeiro de 2026
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Resposta da Alpha MD

Thank you for the thoughtful review. At Alpha MD, our goal is to provide reliable, no-nonsense care with clear communication, appropriate follow-up, and pricing that makes high-quality wellness support more accessible. We’re proud to support first responders and veterans, and we appreciate your trust in us.

Classificada 5 em 5 estrelas

Highly recommend Alpha MD

Highly recommend Alpha MD. Most other companies make you feel like a number but Alpha MD takes the time talk to you and explain everything at a personal level. They have excellent customer service and the prescribers are also on the same medication so they have real world knowledge of what they’re taking about.

6 de junho de 2026
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Resposta da Alpha MD

We’re glad to hear you had a positive experience with AlphaMD, and we truly appreciate you taking the time to share it.

Classificada 5 em 5 estrelas

I cannot recommend this company enough

I cannot recommend this company enough. Where most other companies you feel like a number or just another customer not here. They take the time talk to you and explain everything about any questions or concerns you have, they have excellent customer service and the prescribers are also on the same medication so they have real world knowledge of what they’re taking about.

6 de junho de 2026
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Resposta da Alpha MD

Reviews like this mean a lot to our team. We’re so glad you felt heard, supported, and treated like a real person throughout your experience. Taking the time to answer questions clearly and provide real-world guidance is exactly what we strive for at AlphaMD. We truly appreciate your recommendation!

Classificada 5 em 5 estrelas

The best clinic in the industry

The best clinic in the industry! They’re extremely responsive and genuinely care about their patients. On top of that, their prices are very affordable for the quality of care they provide. Give them a try!

26 de maio de 2026
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Resposta da Alpha MD

Whoa! This is some high praise, and we truly appreciate it. Our team works hard to be responsive, helpful, and affordable without ever making patients feel rushed or overlooked. We’re grateful for your trust and your recommendation!

Classificada 5 em 5 estrelas

I travel a lot for work and AlphaMD has…

I travel a lot for work and AlphaMD has been awesome about shipping to new addresses and ensuring I receive my prescription in a timely manner.

27 de maio de 2026
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Resposta da Alpha MD

We’re glad we could help make things easier while you’re traveling. Keeping your care consistent and your prescriptions on track is a big priority for us, so it’s great to hear our team has been able to support you wherever work takes you. We appreciate you sharing your experience!

Classificada 5 em 5 estrelas

Great Experience

From start to finish, they were attentive and helpful. All steps of the process were quick and easy. The doctor was extremely helpful and did not rush the online visit, ensuring all my questions were answered and providing me with all the information I needed. The most important part was the pricing was exactly what was advertised with zero hidden costs, fees, contracts. It is exactly as they prescribed.

22 de maio de 2026
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Resposta da Alpha MD

Transparency and thoughtful care should go hand in hand. We’re proud to know your experience felt straightforward, helpful, and exactly as promised from start to finish.

Classificada 5 em 5 estrelas

Process has been simple and convenient…

Process has been simple and convenient to get started. Just get my second shipment and all is good.

19 de maio de 2026
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Resposta da Alpha MD

We’re happy to hear everything has gone smoothly so far. Making the process easy and convenient is exactly what we aim for.

Classificada 5 em 5 estrelas

Incredibly accommodating

Incredibly accommodating. Genuinely willing to help, and always responsive. I have nevwr had a bad experience when dealing with any of their representatives. The best decision I ever made for myself was pursuing TRT through this company. Completely changed my life and outlook!

18 de dezembro de 2025
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Resposta da Alpha MD

Consistent, responsive, and genuinely helpful is exactly what care should feel like. We’re honored to know your experience with AlphaMD has had such a meaningful impact on your life and outlook.

Classificada 5 em 5 estrelas

They are an extremely friendly company…

They are an extremely friendly company with amazing customer service. After attempting to use different brands, AlphaMD was able to reach my goals with a very cost effective price. I will absolutely be recommending everyone to them!

8 de maio de 2026
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Resposta da Alpha MD

Couldn’t ask for better feedback. It’s great to know the service, results, and value all stood out to you, and we truly appreciate the recommendation.

Classificada 5 em 5 estrelas

Fast and Efficient

They are fast, reliable and very quick to respond to any concerns or questions I have. The online consultations make everything coinvent. They are also very knowledgeable about questions regarding my low test.

15 de maio de 2026
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logótipo da Alpha MD

Resposta da Alpha MD

Fast, reliable, and convenient is exactly the experience we want every patient to have. We’re glad that has come through in your care.

Classificada 1 em 5 estrelas

10 days no tracking on a "free test"

10 days, no "free test", consultation was not professional... they are not a good company at all. Excuses for 1/3 a month instead of clear responses. I would estimate that they honestly just pocket most of the 50 USD consultation fee and do nothing. When I pressed them after 11 days for tracking information and told them they were about to be charged back for the consultation, they told me they would not work with me and to expect a refund shortly... They suck.

UPDATE

So, they sent the box for the test, after their "bait and switch to a 209USD (120USD if you just do it yourself at LabCorp) lab, which they claim is a "discounted rate" (claiming the lab is normally 500USD+....

for a week they sent 2 TIMES A DAY via email "complete your lab and send it in" I email them back after a week, "So you guys will work with me then (when I gave them guff about them trying to bait and switch me they were told they needed to refund my consult (which they did.... and then told me they would never work with me.... they don't like combat veterans possibly?)) They continued to send the "send your test in" emails.... so I performed the test, poked my finger, bled like a hog in my bathroom, putting the blood on the card provided, making sure it is saturated to get to a certain line, letting it dry, and putting it in a special envelope. Getting it to the carrier....

2 weeks go by, not even a smoke signal. I email them: "Hey guys, any update? What is the ETA on the return of the lab results?" No response. 3 weeks go by... I called their number... no answer. I ran their OSINT and found out they are in what equates to a shopping mall in the NW Portland area (if memory serves me correctly). I sent a legal demand for the results of my test... then they want to argue with me via email for 2 days, they sent back my labs I PROVIDED TO THEM before the consult, telling me they met their statutory requirements for production of tests... I call them out on the fact that they are double-speaking (3 times deployed: 97B/E (counterintelligence/Interrogator), OIF/OEF 66MI/101st). They finally, when pinned with nowhere to go, told me, "We canceled that test on the 22nd of last month.... kick rocks..." in not-so-many words lol... so they solicited me to test, I tested, and then they had already canceled the test to begin with. Now I am receiving emails from Trustpilot claiming this is "defamation"... it's not defamatory... if it's true.
I have receipts (emails, video, call records, and the reports I filed with applicable governing bodies). So, in total, this is not someone who is just upset, flapping their gums. I was able to get my health in order by just talking to my PCP, and he is issuing my labs/TRT moving forward. I dealt with Hone before; they were professional. I dealt with PeterMD; they were professional... Alpha MD does not professionally deal with the public at all. They bait-and-switch labs, solicit tests to be fulfilled, and then cancel them, and the staff themselves can't handle some AAR after they mess up and have to have a coming-to-Jesus when they are brought to task for falsely advertising. I would avoid this company like the plague..... If they can't get a "free test" to you for a month and can't explain their process openly... how are they going to deliver the actual medicine? SMH, this is why I reported them to all applicable governing bodies for possible fraud, possible medical mishandling, and false engagement/inducement. Not a professional company... at all. If you continue (directed at Alpha MD) to say that I am defaming you.... You will be sued for defamation/slander/libel. Govern yourselves wisely. -SGT Roesler US Army OIF/OEF

The "free test" was NOT SHIPPED lol... I have the email where I make you admit it was 3rd party drop shipped, and you would provide tracking when you yourself had it... You can attempt to divert from the truth, but it will still find you. If you consider being served with legal preservation holds (spoiliation) to protect myself "threats"... guilty. Did I use strong language with your staff... after a month of being lied to, yea they got some WTF's.... who is defaming whom here? this isn't going to help your FTC, Nursing Board (WA/OK), and consumer reporting complaints. And then you attempt to report to trustpilot "illegal/defamation" so you can silence me... You want to silence combat vets when you drop the ball?

A "bait and switch" is a deceptive sales tactic where a company lures customers with a low-priced offer (the "bait"), only to claim the item is unavailable or inferior, and push a more expensive alternative (the "switch"). Merriam-Webster Legal Definition (which is what you did). If a combat veteran "threatened" your staff you have my details... where was the police report? I have the emails (only comms we used).

1 de maio de 2026
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logótipo da Alpha MD

Resposta da Alpha MD

We take every patient experience seriously, but we also need to correct several important points in this review.

Your test kit was shipped. The delay you experienced was related to USPS transit, which is outside of our direct control. Our team did attempt to assist, but the interaction escalated to repeated profanity, threats, and abusive language toward our customer service staff.

At AlphaMD, we are committed to respectful, professional care. That standard applies both ways. When a prospective patient communicates with our team in a threatening or abusive manner, we reserve the right to discontinue the relationship and issue a refund rather than move forward with care.

We did refund your consultation fee and informed you that we would not be able to continue working with you. This decision was based on the conduct of the interaction, not your veteran status or any other personal characteristic. AlphaMD proudly supports veterans and active-duty service members, including through dedicated pricing.

We also strongly dispute the claims of “bait and switch,” fraud, or intentional mishandling. Lab options, costs, and processes can vary depending on the type of testing required, patient circumstances, and third-party lab/provider workflows. We understand frustration around shipping delays and process confusion, but we do not accept abusive treatment of our staff or false characterizations of our business practices.

We wish you the best with your PCP and future care.

Classificada 5 em 5 estrelas

Top notch service

Top notch service, good value, excellent quality of products.

15 de maio de 2026
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logótipo da Alpha MD

Resposta da Alpha MD

This is wonderful to hear. We’re proud to provide an experience that feels high quality from start to finish.

Classificada 5 em 5 estrelas

Great clinic!

The providers really know what they are doing and respond to any questions I have very quickly. I have been with 2 other providers before and had terrible experiences. I have no plan to stop my trt with alphamd.

11 de maio de 2026
Opinião espontânea
logótipo da Alpha MD

Resposta da Alpha MD

We’re glad to hear this, especially after your past experiences elsewhere. It means a lot to know our team has provided knowledgeable care and quick support. We appreciate your trust in AlphaMD.

Classificada 5 em 5 estrelas

Fast easy dependable and friendly love…

Fast easy dependable and friendly love these guys

1 de maio de 2026
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logótipo da Alpha MD

Resposta da Alpha MD

We’re glad your experience has been fast, easy, dependable, and friendly from start to finish. We really appreciate your support and your trust in AlphaMD.

Classificada 5 em 5 estrelas

Alpha MD is first class!

I have yet to have a bad experience with Alpha MD! And I have been with them almost two years now! Thank you everyone there for helping my get part of my life back!

18 de dezembro de 2025
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logótipo da Alpha MD

Resposta da Alpha MD

This is great to hear. Having your trust for nearly two years means a lot to us, and we’re so glad your experience with AlphaMD has been such a positive one. Knowing we’ve been able to help you get part of your life back is incredibly meaningful to our team. We truly appreciate your support and are honored to be part of your journey.

Classificada 1 em 5 estrelas

Don’t believe the fake reviews,

Alpha try customer service is an embarrassment. 3 months waiting for refund. Each time told it’s been processed. Each time lied to. Always a processing error. Sure there are more negative reviews than posted. This is a scam company with irresponsible and disingenuous group of individuals masquerading as customer service. Gordon K.

3 de fevereiro de 2026
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logótipo da Alpha MD

Resposta da Alpha MD

We take feedback like this seriously. We have not been able to match this review to a customer record based on the name provided, and we would like to look into it further. If you have had an experience with AlphaMD, please contact us directly at contact @ alphamd.org with your full name and any order or account details so we can review the situation. We are committed to resolving legitimate concerns promptly and fairly.

Classificada 5 em 5 estrelas

6 out of 5 Stars

Could not have asked for a better HRT provider. Have recommended to friends, family and fiancé (HRT available for females as well). Discovered Alpha MD’s subreddit (check it out) and have been a patient since. True patient-advocates with a wealth of knowledge and passion for alternative medicine.

1 de maio de 2026
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logótipo da Alpha MD

Resposta da Alpha MD

Hearing this means a lot to us. We’re grateful that your experience with AlphaMD has been such a positive one, and it’s especially meaningful to know you’ve felt confident recommending us to the people closest to you. Providing thoughtful, patient-centered care and sharing knowledge in a way that truly helps people is at the core of what we do. We appreciate your support and your trust in AlphaMD.

Classificada 5 em 5 estrelas

I am 64 and on TRT replace

I am 64 and on TRT replace. At first energy levels were up and feeling great. But lately no energy. I live in Canada and I wish I could use your services. I get your articles in my email and I think they are great. My wife would love to also use your service. Keep sending the great articles. Thank you.

29 de abril de 2026
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logótipo da Alpha MD

Resposta da Alpha MD

It means a lot to hear this feedback. We’re glad you’ve found our articles helpful and worthwhile, and we’re sorry to hear your energy levels have not stayed where you want them to be. While we’re not currently able to serve patients in Canada, we hope to be there in the future. We truly appreciate your interest in AlphaMD and are grateful to have you reading along.

Classificada 5 em 5 estrelas

These people do an excellent job

These people do an excellent job. Fast courteous and effective service. They respond within a day to all requests and send supplies quickly even to my remote address in a US territory. All for a fair price. Good job guys!

25 de abril de 2026
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logótipo da Alpha MD

Resposta da Alpha MD

We’re so glad to hear this. Knowing that your supplies arrived quickly, even to a remote address, and that our team has been responsive along the way means a lot. Providing reliable service and clear support is something we care deeply about. We appreciate your trust in AlphaMD.

Classificada 5 em 5 estrelas

Alpha MD is a great company

Alpha MD is a great company. Service has been good. My orders arrive on time they’ve always answered all my questions.

23 de abril de 2026
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logótipo da Alpha MD

Resposta da Alpha MD

Thank you for your review. We’re glad to hear your orders have arrived on time and that our team has been able to answer your questions and support you throughout the process. We truly appreciate your trust in AlphaMD.

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