We booked this home for a company retreat. We had a total of 12 guest and we really enjoyed the entire HOME! It was beautiful, relaxing, and most of all it felt so welcoming. Home was spotless, a... Ver mais
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We booked this home for a company retreat. We had a total of 12 guest and we really enjoyed the entire HOME! It was beautiful, relaxing, and most of all it felt so welcoming. Home was spotless, a... Ver mais
A empresa respondeu
Overall this was a smooth accommodation. The communication was easy and prompt. The location of the property was ideal for us as we didn’t want to be in a high traffic area. Being on the beach you n... Ver mais
A empresa respondeu
My sons rented this house for a bachelor party weekend. They loved all the amenities the house offered and the proximity to great outdoor activities. Communication with the host was awesome. They chec... Ver mais
A empresa respondeu
Perfect location for our needs and destination. Clean and very inviting. A couple of issues. No light on porch for main entrance. Banisters need tightening. No top sheets on bedrooms other than master... Ver mais
A empresa respondeu
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750 N San Vicente blvd Suite 800, 90069, West Hollywood, Estados Unidos da América
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We had such a wonderful experience! It was great to have the extra space when returning from our adventures. The unit was clean and decorated so lovely! We will definitely be return customers!!

Resposta da AvantStay
We enjoyed our stay, everything was cleaned, so pretty inside. We would definitely stay again!

Resposta da AvantStay
Everything was as advertised. The room was super cozy, close to lots of spots to explore and though it was too cold to try the pool, it looked awesome! The customer service was one of the best, hands down. The communication throughout entire experience was amazing! I would highly recommend this stay.

Resposta da AvantStay
The size of the room was perfect for two people. So much better than a hotel room. The location was perfect, a 6 to $10 Uber ride to downtown nashville. The deck at night was enjoyable and the outdoor heaters gave it a special touch. Would definitely recommend this property and would definitely stay here again.

Resposta da AvantStay
Everything was perfect.
The space was clean and super comfy with all the amenities. Quiet and private

Resposta da AvantStay
The location was great for a 1st time visit to New Orleans. We we're "in the thick of it" and it was great.
The property is well maintained, everything worked as it should...toilets flushed, shower had good pressure and we felt safe and secure.
Heather and Chesley were not just incredibly helpful, but they were pleasant and professional as well as wonderfully accommodating.
Staff helpful

Resposta da AvantStay

Resposta da AvantStay
Perfect location quiet and on the beach!
The apartment is decorated beautifully and had everything we needed!

Resposta da AvantStay
Everything was just like pictures and even better in person!!! I absolutely loved the place and walk to beach was a plus!!!

Resposta da AvantStay
Great location. Beautiful house and nice neighbors.
There was dog hair on the second floor, primarily in the master bedroom. Additionally, in the living room, some of the furniture smells like dog urine. 😵💫
One of the black pan cooking —specifically the big one , scratched one—is toxic to cook in and needs to be replaced. One of the faucets in the main bathroom sink is somewhat loose; it shifts to the side when turned on. The toilet seat in the main bathroom is also a bit loose.
The remote controls for the TVs in the downstairs bedrooms do not work properly.
Aside from that, everything else is fine. The house is beautiful. We had a great time celebrating my kid’s birthday and Mother’s Day. Great memories.
Thanks AvantStay

Resposta da AvantStay
5 Stars for service because Rueben is amazing. We were frequent guests of this property before it was acquired by Avantstay. It is our favorite place to stay. Great location, walking distance to the beach,restaurants,& downtown. The only reason for Three stars is because they just need to get things up and running. We stayed on May 10, 2026 and I think they had just taken over within a few weeks so they did replace the patio furniture. But definitely little things need fixing, bathroom lights for instance. Our TV wasn’t working on the first day which wasn’t a big deal. We really usually don’t watch TV but there was something that I wanted to see so We went down to the lobby and Ruben had that thing fixed by the time we came back from lunch. He was so hands-on with everything and genuinely just a nice person. It was great to know there was somebody there to talk to you if need be. The prior owners of this property did not have that. I’m so happy this is back up and running. We will continue making this our go to Laguna beach stay. I just wanna say thanks to Ruben again. He definitely is an asset to this property.

Resposta da AvantStay
We had a less than good experience with AvantStay. First of all, they mistakenly confirmed a property booking that we chose on the Oregon Coast. The mistake involved Booking.com and a lack of communication. We were not advised of the mistake until one week before our planned stay and had to quickly pivot to another property on Whidbey Island. They did offer us a full refund. However, with family visiting from abroad, and a reunion planned, I opted to have AvantStay rebook the dates for us to another property. The property we rented, a house called Barranco on Whidbey, WA, was in a lovely location with great views. HOWEVER, the property was poorly maintained and not clean enough to be rented. A glass shower door fell off of its hinges onto my 80yr old aunt. There were carpenter ants in the upstairs bedroom, the gas fireplace and outside firepit were both broken despite being advertised in the listing. Door handles fell off, windows were filthy, and no screens on main floor windows or back door, making it difficult to leave open for fresh air, due to wasps and mosquitoes. We were so disappointed. I cannot recommend AvantStay and will certainly not rent from this company again. Beware when you book thru Booking.com and/or AirBnB that AvantStay may be the property manager.

Resposta da AvantStay
We liked the location, easy free parking. The unit was very clean and well appointed. The gift ball caps & bags were nice and came in handy, wore them hiking. A couple of small glitches were resolved after a few back & forth texts and a call. Staff were friendly and hellpful.

Resposta da AvantStay
The check in and departure process was incredibly easy. The communication was thorough and easy to follow. Not to mention, the quality of the place itself was incredible. It was clean and beautiful.

Resposta da AvantStay
we ran into a few issues but the staff made all the difference. you can tell they really care about your stay and will go out of their way to make sure you have a great experience!

Resposta da AvantStay

Resposta da AvantStay
The house is extremely well appointed, especially in the kitchen. Communication is very good. Very easy check in and check out process. Very much appreciated the bikes and cart included with the rental. They were all used often and made it much easier to get around.

Resposta da AvantStay
Beautiful home..well stocked with everything you need for a great stay! AvantStay communicated well and provided two extra lounge chairs to accommodate us! Thank you AvantStay!! Also, very quiet neighborhood..we look forward to booking again!

Resposta da AvantStay
Clean and very well appointed 3 BR rambler with great views, comfy beds, good showers, and very well equipped kitchen with nice extras like plenty of coffee and creamer; outdoor deck furniture; BBQ grill, washer/dryer/dishwasher, good tv and fun puzzles, games and even Cornhole set!
Communication with manager was fast and easy and check in was a breeze. Great experience and a fair rate.

Resposta da AvantStay
We rented The Jade Oasis in Panama City Beach. Upon arrival the house was not ready for check in and we were advised the cleaners were still finishing up and a septic repair was being done. We checked in late and the entire area smelled like septic back up. We were told the repair was more extensive, but someone would be out the next day to remove soiled (poop and pee) artificial turf directly next to the pool and hot tub. No one ever came. I reached out to support multiple times. The soiled artificial turf was left our entire stay. It was absolutely disgusting! We couldn’t use the backyard amenities at all. Our entire stay. I tried to work with support after and they would only refund $200 for the “inconvenience”. That should be health code violation. I was truly expecting more!

Resposta da AvantStay
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