Absolutely horrible company and the staff who are supposed to be customer service are a waste of time and energy. “We apologize for your frustration. We will not entertain your request for a refun... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Totally agree with other reviews. DON’T WASTE YOUR MONEY!!! Not only do they make it look like you can sign up monthly, but then they charge you for the year, the streams CANNOT POSSIBLY be live. One... Ver mais
Horrible streaming capacity. Some days are better than others. But more often than not, the streaming quality is terrible. Also, whatever you do, DO NOT ORDER A CUSTOM HIGHLIGHT REEL. THEY ARE SO H... Ver mais
I’d give BallerTV zero stars if I could. The platform just isn’t built to handle a large number of viewers at once. Every time there’s a packed gym and people actually want to watch the game, it c... Ver mais
Complete garbage
Complete garbage, don’t waste your money on this overpriced service. Paid to watch my daughters vball game and of course they are having problems with that camera and court…just for that game.
Worst Livestream Service. Total WASTE of Money.
If I could give BallerTV zero stars, I would. The livestream service is unbelievably terrible. Don't waste your money. Chat support is good, but I feel bad for the workers. I guarantee they're dealing with angry customers all day.
BallerTV takes your money, the livestream goes out, it never comes back on, the replays aren't available (because there was no livestream), and they give you a hard time getting a refund.
I subscribed Jan. 4 to watch my daughter's volleyball games. The games were not livestreamed. With BallerTV I'm learning there always seems to be "connection issues" on their end. I saw nothing. No games. Replays not available.
Contacted chat support, requested a refund. I got a refund today for HALF of what I paid. (You also have to subscribe either yearly or quarterly...just another way to take more of your money) So I paid $60, saw nothing because of their inadequate service, and only got $30 back. Total SCAM.
For any good reviews they might have, I'm convinced they pay for them or they have friends and family writing them. Nobody I know has had a good experience.
Avoid it, the customer service is horrible.
The stream was horrible. They advertise the price for the month but charge for the year. It is impossible to get a refund. Avoid it, everything is just terrible.
Incredibly Poor Service
Absolute scam - charge insane fees for video access —- and represent video of all games —- and then only have a few recorded. Customer service is absolutely non-existent. Am going to have to protest charges with credit card as they will not respond or rectify issue. The worst of the sports industrial complex!!!!!
Avoid like the plague and just spend…
Avoid like the plague and just spend the money getting to the games.
After trying for two tournements now to share my 5 magic links with my family I am giving up. This service is NOT worth paying for. Do not sign up and here is why:
I paid for the Gold subscription which comes with 5 other viewers as well as myself. But even when you share the link via a "magic link" the link takes the other viewers to the sign up page and askes them to pay for a membership.
Customer services say the family members can make an account and not pay, then go back to the login page, share the email they used to make the account with the account holder who can then add them viewer'sUSA-basedasksto the magic link. You put the email in the magic link and it askes for a phone number. All the USA based phone numbers I tried did not work and the only way I couldreceivewhichjust send the magic link with the other viewers email was with my phone number.
Once they recieve the email invite the link takes them to the account creation page again that looks very much like you need to pay. Once they are logged into their "free" account the streaming service appears to start, then a "Become a Baller.TV account member" screen pops up and blocks the stream.
This is also true for anyone trying to use the service outside the US so any family abroad is not able to watch.
Customer service jut told me that the main paying customers are family members of players wanting to watch the live stream of games they can not attend. But the product does not work for this. It does record the games and could be useful for coaches and teams to review footage. It is very useful for Baller TV to use the footage to make their IG and social accounts look fresh and updated with your players highlights they can and do use.
I could go on but you get the drift. Just don't. Save your money and head aches headaches
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