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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I canceled my Brain.FM subscription last year and recently received a renewal charge of €61 with no warning. I have not used the service since canceling and did not authorize this payment. I've no... Ver mais

Classificada 5 em 5 estrelas

I find it inappropriate that several reviews claim it’s a scam without any proof. I tried Brain fm for nearly two months; I really liked the music and the app's features. However, I wasn't really usi... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

Edited: The music didn't quite hit the spot for me. My mind got too involved in the music, and different bits of my brain started buzzing too often. The free trial ended before I cancelled, but t... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

Despite what some reviews here are saying, the company does not scam their users or use bad practices. They work via a subscription-based model, with an option to opt out before trial period runs... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Electrónica e tecnologia

Escrito pela empresa

Brain.fm - Music designed for the brain to enhance focus, relaxation, meditation, naps and sleep within 10 - 15 minutes of use.


Informações de contacto

  • Chicago, Estados Unidos da América

  • brain.fm

3,0

Aceitável

TrustScore: 3 em 5

96 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 95% das suas opiniões negativas

Geralmente responde dentro de duas semanas

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Classificada 1 em 5 estrelas

Scammers !! I canceled my subscription yet auto-renewed

I canceled my Brain.FM subscription last year and recently received a renewal charge of €61 with no warning.
I have not used the service since canceling and did not authorize this payment. I've now had to contact their support team to request a refund. Very disappointing experience — if you subscribe, make sure to monitor your bank statements carefully. I cancelled again today for renewal for the next year yet again they didnt provide any confirmation that you have. It is a shame that they prey on people with attention disorder to make them second guess.

I will update this review depending on how they handle my refund request.

23 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

adverts

never used it. im just fed up of the constant adverts while im trying to revise, i'm finally beating procrastination and you're interrupting me once every 3 minutes? i dont want your music.

17 de maio de 2026
Opinião espontânea
logótipo da Brain.fm

Resposta da Brain.fm

Hey, first off, huge congrats on beating procrastination, that's no small thing 💜 And we totally hear you on the ads. That's definitely not the experience we want anyone to associate with focus. The ads you're seeing are run through third-party platforms and aren't part of the Brain.fm app itself (the app is ad-free). If you'd like, send us an email at support@brain.fm and we can help make sure you stop seeing them. Wishing you a smooth revision season either way!

Classificada 1 em 5 estrelas

I'm a stickler for cancelling…

I'm a stickler for cancelling subscriptions before it expires, especially it is something I knew wasn't for me. But Brain.FM kept charging me anyway. I'm filing a bank complaint.

5 de fevereiro de 2026
Opinião espontânea
logótipo da Brain.fm

Resposta da Brain.fm

We hear you, and we're sorry this happened. We'd really like the chance to look into it before anything else. Please email support@brain.fm with the email tied to your account, our team will follow up directly and help resolve this.

Classificada 5 em 5 estrelas

Super happy with brainFM and with the…

Super happy with brainFM and with the effects on my focus! Thank you very much!

17 de maio de 2026
Opinião espontânea
logótipo da Brain.fm

Resposta da Brain.fm

This made our day, thank you so much for sharing! 💜 So glad Brain.fm is helping you lock in. If you ever need a change of pace, our Relax and Meditate sessions are worth a try too. Happy focusing!

Classificada 1 em 5 estrelas

Charged after cancelling — awaiting resolution

I cancelled my trial on day 1 but was still charged for a yearly plan ($140.69 CAD) 34 days later. I've contacted support and turned off renewal again. Will update this review once I hear back from their team.

14 de maio de 2026
Opinião espontânea
logótipo da Brain.fm

Resposta da Brain.fm

Thanks for flagging this, and we're sorry for the frustration, that's definitely not how the trial cancellation is meant to work. Since you've already reached out to support, our team will follow up directly to look into your account and get this resolved. Appreciate your patience in the meantime.

Classificada 3 em 5 estrelas

Solid service but very overpriced, not a scam

Despite what some reviews here are saying, the company does not scam their users or use bad practices. They work via a subscription-based model, with an option to opt out before trial period runs out (just like every other subscription model on the planet). I used brain.fm during the trial period and was not charged anything once it ended. I also notice that many other reviewers have had positive experiences with their customer service.

That said, I think it's overpriced for what it is ($15 monthly or $100 yearly is outreagous). I like the music, it does help - but it's not some magic pill to your attention problems. It's just music optimized for concentration. I will gladly return to using brain.fm once the price drops to ~$5/month. Until then, Spotify Premium is a completely adequate alternative.

The verdict is, if you're looking for solid music to overcome noise distractions, have a good pair of headphones with noise cancelling, and plenty of money in your bank account, brain.fm is a pretty solid choice. If you don't like paying ridiculous subscription fees like me, use anything else.

12 de maio de 2026
Opinião espontânea
logótipo da Brain.fm

Resposta da Brain.fm

Thanks so much for taking the time to share such a thoughtful, balanced review, and for setting the record straight on how our trial works! 💜 We really appreciate the honest feedback on pricing too. It's something we take seriously, and hearing perspectives like yours helps us keep thinking about how to deliver the best value possible. Hope to welcome you back down the road!

Classificada 5 em 5 estrelas

used it for over a year now

used it for over a year now - bought a subscription after using in on a daily basis. And unlike many other apps - this one works for me!

9 de maio de 2026
Opinião espontânea
logótipo da Brain.fm

Resposta da Brain.fm

This honestly made our day! Thank you so much for sticking with us and sharing this! 💜 So glad Brain.fm has earned a spot in your daily routine.

Classificada 1 em 5 estrelas

Non-compliant renewal practices

I've been a user for more than a year now and I started to like the focus part and sleep noises. BUT I really hate their shady practices of not sending any notifications when it comes to subscription renewal.

No "your subscription is about to be renewed," and not even a confirmation receipt when you're being charged. Be very mindful about giving your credit card details.

To their team, I suggest starting to read about subscription rules on the FTC's website.

8 de maio de 2026
Opinião espontânea
logótipo da Brain.fm

Resposta da Brain.fm

Thanks for being with us over a year 💜 We hear you on the renewal notifications, and this is the kind of input that helps us improve. We'd really like to make this right for you personally, please send us an email at support@brain.fm so we can take a closer look at your account and follow up directly.

Classificada 5 em 5 estrelas

Not a scam!

I find it inappropriate that several reviews claim it’s a scam without any proof. I tried Brain fm for nearly two months; I really liked the music and the app's features. However, I wasn't really using it, so I requested a refund within the 60-day free trial period and was successfully refunded. My interactions with customer service were courteous, everything worked smoothly—in short, I don’t think it’s a scam! As for whether it’s just AI-generated music, I can’t say for sure, but I haven’t found a better free alternative (on YouTube or Spotify).

1 de abril de 2026
Opinião espontânea
logótipo da Brain.fm

Resposta da Brain.fm

Hi! Thank you so much for taking the time to share such a thoughtful and balanced review. 💜

We're really glad your experience with the app, the music, and our support team was a positive one, and that the refund process worked smoothly when you needed it. That's exactly the kind of experience we strive to give every user, whether they end up staying with us or not.

We also appreciate you being open about what worked and what didn't. Honest reviews like yours genuinely help others make informed decisions, and they help us keep improving. If you ever decide to come back and give it another go, we'd love to have you. Wishing you all the best! 🎧

Classificada 1 em 5 estrelas

Please reply

Please reply

you are asking for credit card details and then claiming its for a "Smooth transition" when you know exactly what you are doing, this platform is evil, whoever is responding to the reviews is lying to the people who are upset with the trial

2 de maio de 2026
Opinião espontânea
logótipo da Brain.fm

Resposta da Brain.fm

Hi Tobias, thank you for taking the time to share this, and we're truly sorry that your experience left you feeling this way. That's never the impression we want anyone to walk away with. 💜

We take concerns about our trial and billing process seriously, and we want to make sure your specific situation is looked into properly. Please reach out to us at support@brain.fm with the email associated with your account, and our team will personally review what happened and help make things right.

We genuinely appreciate honest feedback, it's how we improve.

Classificada 4 em 5 estrelas

Most productivity apps rely on toxic…

Most productivity apps rely on toxic gamification, but Brain.fm takes a highly intentional approach. The offline downloads can be a bit slow to sync, but the core audio functional acts as perfect cognitive scaffolding for deep work. There are zero dark patterns or push notifications trying to hijack your bandwidth. A masterclass in ethical tech that actively protects your attention.

29 de abril de 2026
Opinião espontânea
logótipo da Brain.fm

Resposta da Brain.fm

This genuinely means so much, thank you for putting it into words so beautifully! 💜 You've captured exactly what we're trying to build. We hear you on the offline sync hiccups too, the team is always working to improve that. Grateful to have you with us!

Classificada 1 em 5 estrelas

Deceptive "Dark Patterns" – Not a "Commitment-Free" Trial

Brain.fm uses classic "Dark Patterns" to mislead users. They advertise a "No commitment trial," bait you into providing your email address, and only after they have your data, they demand credit card information "in case you decide to continue."

This is a textbook lack of good faith. If a trial requires a credit card, it is NOT commitment-free—it's an opt-out trap designed to profit from people who forget to cancel. Despite numerous complaints about this exact tactic, they refuse to change.

A company that claims to help with focus shouldn’t rely on cheap psychological manipulation to get paid. I feel deceived. Avoid giving them your data.

25 de abril de 2026
Opinião espontânea
logótipo da Brain.fm

Resposta da Brain.fm

Thank you for sharing this feedback, we genuinely hear your frustration, and we're sorry the trial experience felt misleading. That's never our intent. We require a card so the trial can transition smoothly for users who choose to continue, and cancellation is always available before any charge. We'd love the chance to make this right, please reach out to support@brain.fm so we can look into your account directly. 💜

Classificada 3 em 5 estrelas

Music didn't quite hit the spot

Edited:
The music didn't quite hit the spot for me. My mind got too involved in the music, and different bits of my brain started buzzing too often.

The free trial ended before I cancelled, but they were helpful and sorted a refund of fees. I was worried they wouldn't, but all nice and easy. Top marks for customer service.

20 de abril de 2026
Opinião espontânea
logótipo da Brain.fm

Resposta da Brain.fm

This isn't the experience we want for anyone and we completely understand why that feels off. It looks like you've already reached out to our support team, and we want to make sure this gets resolved quickly for you. If you haven't heard back yet, please don't hesitate to follow up! We appreciate your patience!

Classificada 1 em 5 estrelas

f8(k this website asking for credit…

f*(k this website asking for credit card details, like first show me the program. report to police!!!

19 de abril de 2026
Opinião espontânea
logótipo da Brain.fm

Resposta da Brain.fm

Sorry for the frustration! We offer a free trial so you can try Brain.fm before committing, which is why payment details are requested upfront, you won't be charged during the trial. If you'd like to learn more, feel free to reach out at support@brain.fm.

Classificada 1 em 5 estrelas

Dishonest advertising

Dishonest advertising. Free. Free.Free. give us your details. Not free. Bad behaviour by them in my view. Very misleading.

27 de março de 2026
Opinião espontânea
logótipo da Brain.fm

Resposta da Brain.fm

Sorry it felt misleading. We offer a free trial that requires payment details upfront, but you won't be charged if you cancel in time. We hear you, and we'll keep working to make this clearer. Feel free to reach out at support@brain.fm with any questions.

Classificada 4 em 5 estrelas

I have had no negative experience with…

I have had no negative experience with Brain FM.
Overall I think it has helped me focus easier and better, but I wouldn't say it's been a dramatic change. Nevertheless, it has helped.

23 de março de 2026
Opinião espontânea
logótipo da Brain.fm

Resposta da Brain.fm

Thanks so much for sharing! 💜 Even small boosts in focus add up over time, and we're glad Brain.fm has been part of that for you. Appreciate you being with us!

Classificada 1 em 5 estrelas

Ai Slop generated music

Ai Slop generated music, each song sounds like worse noncopyrighted music that sounds like its playing on a cheap Bluetooth speaker through spinning fan blades.
Maybe if someone has ADHD this would help I don't really know but there is better music out there for studying. Their company has some pretty huge promises when you join but it's a little disappointing to be honest

17 de março de 2026
Opinião espontânea
logótipo da Brain.fm

Resposta da Brain.fm

Sorry it didn't hit the mark for you. Our music is designed with neuroscience to support focus, but we know sound preference is personal and it's not for every brain. If you'd like to share more, feel free to email support@brain.fm. 💜

Classificada 4 em 5 estrelas

Solid in its job, but needs something extra

Honestly, brain.fm does well in doing its job. They give you a 3-day free trial without needing your payment details for once. There could be more features, though, like playlists or combining Deep Work and Rain Mix (or something like that). It's still 100% worth it, though.

12 de dezembro de 2025
Opinião espontânea
logótipo da Brain.fm

Resposta da Brain.fm

Thanks so much for the kind words and the thoughtful feedback! 😊 We're really glad Brain.fm is doing the job for you. We love the idea of playlists and mixing different modes together! That's great input, and we'll definitely pass it along to our product team. We're always working on ways to make the experience even better, so stay tuned! If you ever have more ideas, feel free to share them at support@brain.fm. We appreciate you! 💜

Classificada 1 em 5 estrelas

Predatory billing practises for ADHDers

The app offers a free 7-Day trial followed by monthly recurring fees. You cannot sign up for the free trial without providing your payment details. The app is designed for people with ADHD. People with ADHD are notoriously impulsive and forgetful, and avoid small administrative tasks. This billing practise is therefore prime to take advantage of people with ADHD who will be more likely to sign up, forget about it and end up paying months of fees for something they don't use, experiencing that avoidance/ paralysis against cancelling it. Brain FM could fix this by making the free trial available without inserting your payment details. They won't do this of course, because they would be losing out on money from the people I have described. They'll give some spiel about this being a normal payment method, no doubt. But they have a higher responsibility to think about their payment practises, given the vulnerabilities of the people that they are exclusively marketing this app for.

10 de março de 2026
Opinião espontânea
logótipo da Brain.fm

Resposta da Brain.fm

We hear you, and we appreciate you sharing this perspective — it's clear you care about the well-being of the ADHD community, and so do we. That's something we take seriously.

We want to be transparent: we do send reminder notifications before any trial ends to give users a heads-up, and we work to keep the cancellation process as simple as possible. We understand that even with those steps, there's always room to do better, especially for the users we're here to support.

Your feedback is the kind of insight that helps us improve, and we'll make sure it reaches the right people on our team. If you ever need any help with your account or have more thoughts to share, please don't hesitate to reach out to us at support@brain.fm. We're listening. 💜

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