Mahek was fantastic! she was so patient and explained everything in detail. She made this handover super easy. She gave clear instructions and was very helpful. Thank you so much for your excellent cu... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The system looks comprehensive and easy to use. Mahek is an excellent trainer whom clearly articulated the features and functions of the platform in an engaging and compelling manner. 5 stars!
A empresa respondeu
Questions being answered quickly and helpful. Mahek was clear in the way she gave instructions and helpful.
Raz was down to earth so I felt comfortable enough to ask questions and fully understand. Im feeling confident this is a good fit based on my first interactions with him
A empresa respondeu
Informações sobre a empresa
Sobre Brighthr ANZ
Escrito pela empresa
BrightHR is on a mission: to transform people management for small businesses by providing innovative HR and health & safety software, giving employers all the tools and support they need to manage and grow their business.
Our software lets employers manage all their HR and health & safety in one place, from their desktop and mobile app. From handling everyday HR tasks—like logging sickness, calculating holidays, creating rotas, and much more—to creating complex contracts and policy documents, BrightHR gives employers HR technology that’s easy to use, and advice that’s clear, practical, and jargon-free.
Bright also comes with two exclusive free mobile apps. PoP lets you track employee expenses and approve them with a swipe. And Blip makes it easier for you to record your staff’s work hours.
In addition, our extra support services also include 24/7 employment law advice, expert health & safety guidance, and a confidential employee wellbeing programme.
It’s no wonder thousands of small business owners trust BrightHR for all their HR needs. Join today and enjoy easier people management.
Call us on 0800 783 2806 for more info!
Informações de contacto
Level 6 / 180 Thomas St , 2000, Sydney, Austrália
- AU: 1300 029 198 | NZ: 0800 675 707
- brighthr@employsure.com.au
- brighthr.com.au
4,9
Excelente
2 mil opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Mahek Mehta was very helpful very clear…
Mahek Mehta was very helpful very clear and a wealth of knowledge.
5 de dezembro de 2025
Opinião espontânea
Resposta da Brighthr ANZ
Hi Talia,
Thank you for your 5-Star review and taking the time to give us your feedback!
It’s great to hear that your training session and introduction to the BrightHR software with Mahek went so well!
We will be sure to pass your feedback on!
We look forward to continuing this level of service in the years to come!
Kind Regards,
The BrightHR Team
Stefany was amazing at setting up…
Stefany was amazing at setting up Bright HR, very thorough, personable and knowledgable. Great system we are very excited. Thank you!
11 de novembro de 2025
Opinião espontânea
Resposta da Brighthr ANZ
Hi Nadia,
Thank you for your lovely 5-Star review!
It’s great to hear that our onboarding specialist Stefany was able to conduct a thorough and helpful training session of the BrightHR software!
We will be sure to pass your feedback on!
We look forward to continuing this level of service in the years to come!
Kind Regards,
The BrightHR Team
Working with Raz has provide such an…
Working with Raz has provide such an insight of what we can do to support our business, staff and provide clarity.
Highly recommended!
3 de novembro de 2025
Opinião espontânea
Resposta da Brighthr ANZ
Hi Customer,
Thank you for your wonderful 5-Star review!
At BrightHR we put every effort into providing incredible support to our clients, so we’re delighted to get your positive feedback about your account manager Raz!
We look forward to working with you for the years to come!
Kind Regards,
The BrightHR Team
Raz was refreshing to deal with
Raz was refreshing to deal with. He knew his service inside and out and could provide a succinct summary that was to the point and well structured. Highly recommended.
30 de outubro de 2025
Opinião espontânea
Resposta da Brighthr ANZ
Hi Matt,
Thank you for leaving a lovely review about your account manager!
It’s great to hear that Raz took extra care to provide you with a thorough introduction to the BrightHR service and support!
All feedback is gratefully received!
We look forward to working with you for the years to come!
Kind Regards,
The BrightHR Team
Clear instructions and great personality
Clear instructions and great personality
28 de outubro de 2025
Opinião espontânea
Resposta da Brighthr ANZ
Hi Gary,
Thank you for your 5-Star review!
It’s wonderful to hear that you received fantastic service from your account manager Raz!
We pass on all feedback which helps to make our service as great as possible!
We look forward to continuing this level of service in the years to come!
Kind Regards,
The BrightHR Team
Fantastic service
Fantastic service, extremely in depth overview of features and services available. I would highly recommend this product and service. Thank you
22 de outubro de 2025
Opinião espontânea
Resposta da Brighthr ANZ
Hi Melissa,
Thank you for your kind remarks!
It’s always a pleasure to read such great reviews about our onboarding team and how their training session has assisted in making such a positive impact on our clients.
A huge amount of work goes into our software, employment relations and work health and safety support so we are grateful for the feedback!
We look forward to working with you for the years to come!
Kind Regards,
The BrightHR Team
Unethical Practices and Serious Billing Issues
Most account managers account managers here have habit of lying repeatedly. Getting anything resolved over the phone is pointless. Make sure that you insist on written communication.
After cancelling my BrightHR account (following a long delay and only after they noticed my negative Google review), Bright HR continued charging me for four months.
They promised a refund but despite sending five follow up emails in last 5 weeks, no refund has been processed so far.
Be cautious. Once they have your payment details, it’s extremely difficult to stop them from charging you.
13 de outubro de 2025
Opinião espontânea
Resposta da Brighthr ANZ
Hi Vishal,
Thank you for taking the time to leave your feedback and for your time on the phone with our Client Relationship Manager.
BrightHR pride ourselves on quality and integrity and hold the best interest of our clients at the forefront of our service and I am glad we have come to a satisfactory outcome and that your concerns have been resolved.
If you have any queries in the future, please email us at customer.solutions@brighthr.com.au as we want to ensure that your experience with BrightHR remains positive.
Kind Regards,
The BrightHR Team
Very patient and walked me through…
Very patient and walked me through everything I needed
13 de outubro de 2025
Opinião espontânea
Resposta da Brighthr ANZ
Hi Customer,
Thank you for your 5-Star review!
It’s wonderful to know that you had a positive experience in your BrightHR training session with our onboarding team. We pass on all feedback which helps to make our service as great as possible!
We look forward to continuing this level of service in the years to come!
Kind Regards,
The BrightHR Team
I had a training session with Sophie…
I had a training session with Sophie Tassone today, she was extremely helpful, friendly and informative.
10 de outubro de 2025
Opinião espontânea
Resposta da Brighthr ANZ
Hi Bree,
Thank you for your kind 5-Star review!
It’s wonderful to know you had a positive experience with Sophie in your BrightHR training session!
We pass on all feedback which helps to make our service as great as possible!
We look forward to continuing this level of service in the years to come!
Kind Regards,
The BrightHR Team
thumbs up
Stefany was great at setting me up with the software. Looking forward to using the system.
Thanks again
10 de outubro de 2025
Opinião espontânea
Resposta da Brighthr ANZ
Hi Nate,
Thank you for your 5-Star review!
At BrightHR we put every effort into providing customers with great service, so we’re delighted to get your positive feedback about Stefany and the onboarding session!
We look forward to working with you for the years to come!
Kind Regards,
The BrightHR Team
Excelent experience
Excelent experience! I would highly recommend for any business.
8 de outubro de 2025
Opinião espontânea
Resposta da Brighthr ANZ
Hi Tia,
Thank you for leaving us a 5-Star review!
We are so glad to hear that your experience and support from the BrightHR team has been excellent!
We look forward to working with you for the years to come!
Kind Regards,
The BrightHR Team
A great overview of the system
A great overview of the system, and also feel I can contact them at any time for help if required.
3 de outubro de 2025
Opinião espontânea
Resposta da Brighthr ANZ
Hi Deb,
Thank you for your wonderful review!
At BrightHR we put every effort into providing customers with great service, so we’re delighted to get your positive feedback!
If you have any queries, please reach out to us directly at customer.solutions@brighthr.com.au and we would be more than happy to assist!
We look forward to working with you for the years to come!
Kind Regards,
The BrightHR Team
Great experience with Sofia
Sofia was fantastic when highlighting all the features of our BrightSafe software. She tailored all the information to our industry and was happy to answer any additional questions we had.
26 de setembro de 2025
Opinião espontânea
Resposta da Brighthr ANZ
Hi Rachael,
Thank you for leaving a lovely review about your onboarding session!
It’s great to hear that Sofia provided you with a thorough introduction to the BrightHR software and was able to tailor the session based on your business!
All feedback is gratefully received!
We look forward to working with you for the years to come!
Kind Regards,
The BrightHR Team
Sophie explained everything really…
Sophie explained everything really well, was easy to follow, nice pace and answered all my questions.
30 de setembro de 2025
Opinião espontânea
Resposta da Brighthr ANZ
Hi BC,
Thank you for your wonderful 5-Star review!
At BrightHR we put every effort into providing customers with great service, so we’re delighted to get your positive feedback about Sophie and the onboarding session!
I will be sure to pass the feedback on!
We look forward to working with you for the years to come!
Kind Regards,
The BrightHR Team
Great communication
Great communication, all questions answered and a fantastic product
29 de setembro de 2025
Opinião espontânea
Resposta da Brighthr ANZ
Hi ALC Air Conditioning & Refrige,
Thank you for your 5-Star review and taking the time to give us your feedback!
It’s great to hear that your training session and introduction to the BrightHR software went so well!
We look forward to continuing this level of service in the years to come!
Kind Regards,
The BrightHR Team
Jordan was very informative and with…
Jordan was very informative and with him I was able to understand all the functions very well.
26 de setembro de 2025
Opinião espontânea
Resposta da Brighthr ANZ
Hi Pooja,
Thank you for leaving a lovely review about your onboarding session!
It’s great to hear that Jordan took extra care to ensure that the introduction to the BrightHR software was informative and helpful!
All feedback is gratefully received!
We look forward to working with you for the years to come!
Kind Regards,
The BrightHR Team
Sophie was easy to understand and very…
Sophie was easy to understand and very helpful
19 de setembro de 2025
Opinião espontânea
Resposta da Brighthr ANZ
Hi Jessica,
Thank you for leaving a lovely review about your onboarding session!
It’s great to hear that Sophie provided you with an easy to understand introduction to the BrightHR software!
All feedback is gratefully received!
We look forward to working with you for the years to come!
Kind Regards,
The BrightHR Team
Onboarding process was fast and straightforward
The onboarding process was fast and straightforward. Raz was personable and demonstrated clear expertise, making the experience smooth and reassuring
18 de setembro de 2025
Opinião espontânea
Resposta da Brighthr ANZ
Hi Jan,
Thank you for your 5-Star review!
It’s great to hear the onboarding session was efficient and helpful and that Raz ensured your experience was smooth during this process!
We will be sure to pass your feedback on!
We look forward to continuing this level of service in the years to come!
Kind Regards,
The BrightHR Team
Well they answered the phone very…
Well they answered the phone very quick. And helped me the question I'm asking. 10 out of 10. Thank you
17 de setembro de 2025
Opinião espontânea
Resposta da Brighthr ANZ
Hi Vicheka,
Thank you for leaving a lovely 5-Star!
It’s great to hear that our team were quick to answer and were able to provide you with extra care to ensure your query was resolved!
All feedback is gratefully received!
We look forward to working with you for the years to come!
Kind Regards,
The BrightHR Team
Glyssa is Fantastic!
Cannot thank Glyssa enough for her supoort and encouragement yesterday in developing and Ad for my business to be on the BrightHR website for all other to see. I am not so conversant with things outside my scope of work but Glyssa powered through every section to be completed supporting mem makeing suggestions and overall getting me across the line
10 de setembro de 2025
Opinião espontânea
Resposta da Brighthr ANZ
Hi Suzanne,
Thank you for taking the time to give us your feedback!
We are delighted to hear that Glyssa took extra care and assistance in creating a BrightExchange advertisement for your business!
All feedback is gratefully received!
We look forward to working with you for the years to come!
Kind Regards,
The BrightHR Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.