Nice people at Stafford always helpful food good too if you would like a snack enjoyable evening
A empresa respondeu
Localização
Alterar localizaçãoUnit 10 Queensville Retail Park, Silkmore Lane, ST17 4SU Stafford, GB
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Leia as opiniões dos outros
This is a two part review. The five stars goes to the customer service I received from Natalie the assistant manger at the Stafford club. She helped me re-activate my club account after I had... Ver mais
A empresa respondeu
Why is it you have posters everywhere in club and on line to be gamble aware yet Stafford club lets the same individuals night in night out sit and play and reserve 5 and 6 slot machines at a time?? T... Ver mais
A empresa respondeu
Staff are very welcoming and friendly. The club has a happy atmosphere. Don't win very often but that's just my luck. Good selection of food and drink and a nice slots area.
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Buzz Bingo is Britain’s biggest bingo club. Come join us, everyone’s welcome! We bring people together for fun and games on our multi-award-winning website, in our 84 spacious clubs, and as part of our massive community of playful, talkative, diverse, welcoming, all-round-wonderful Buzz Bingo members. We love big fun, big laughs, and big prizes - Buzz players win amazing cash on bingo and slots every day! Catch you in our clubs and at buzzbingo.com soon!
Informações de contacto
Unit 10 Queensville Retail Park, Silkmore Lane, ST17 4SU, Stafford, Reino Unido
- 1785229080
4,3
Excelente
13 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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Pleasant evening out…
Nice people at Stafford always helpful food good too if you would like a snack enjoyable evening
12 de dezembro de 2025
Resposta da Buzz Bingo - Stafford
Hi Rosalyn,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Stafford. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
This is a two part review
This is a two part review. The five stars goes to the customer service I received from Natalie the assistant manger at the Stafford club. She helped me re-activate my club account after I had excluded from online play some years ago. It took some effort but we got there in the end. This was my first time playing with Buzz.
Very friendly and welcoming all staff were present and nice. It makes you wanna go back.
I also won a little £15 which was more than I ever won at Mecca
The only thing I was a bit shocked about and this has absolutely nothing to do with the staff. It’s the facility, especially the toilets. These look like they’ve been there for years and the taps have hard limescale on indicating the age of them.
Definitely 1 ⭐️ for the toilets
I look forward to playing next time.
23 de novembro de 2025
Opinião espontânea
Resposta da Buzz Bingo - Stafford
Good afternoon,
Thank you for taking the time to leave your review.
It’s great to hear you find the staff as helpful as you do in our Stafford club, they work really hard to ensure they give a great experience!
We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.
I will pass on your comments and best of luck for any future visits! We hope to see you again soon.
Kind regards,
Olivia
Customer Reviews Team
Staff are very welcoming and friendly
Staff are very welcoming and friendly. The club has a happy atmosphere. Don't win very often but that's just my luck. Good selection of food and drink and a nice slots area.
19 de junho de 2025
Opinião espontânea
Resposta da Buzz Bingo - Stafford
Hi there Dave,
Thank you for your review.
It is great to hear you are enjoying Buzz Bingo Stafford. I will pass this feedback over to the team. I am sure they will love to hear your comments!
It is always lovely to have a win, but I am glad to hear the club also offers that social aspect for you.
Best of luck for any future visits!
Kind regards
Tia
Customer Reviews Team
Resposta da Buzz Bingo - Stafford
Hi Jenny,
Thank you for taking the time to leave your review.
It’s great to hear you find the staff as helpful as you do in our Stafford club, they work really hard to ensure they give a great experience!
We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.
I will pass on your comments and best of luck for any future visits! We hope to see you again soon.
Kind regards,
Olivia
Customer Reviews Team
Resposta da Buzz Bingo - Stafford
Hi Cindy,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Stafford. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
Value for money
Staff very welcoming nice atmosphere in bingo think I enjoy Thursday best Stacy is lovly
27 de março de 2025
Opinião espontânea
Resposta da Buzz Bingo - Stafford
Good evening Elaine,
Thank you for taking the time to leave your review.
It’s great to hear you find the staff as helpful as you do in our Stafford club, they work really hard to ensure they give a great experience!
We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.
I will pass on your comments and best of luck for any future visits! We hope to see you again soon.
Kind regards,
Olivia
Customer Reviews Team
Great staff great managment always…
Great staff great managment always there to help nothings too much trouble
28 de setembro de 2024
Opinião espontânea
Resposta da Buzz Bingo - Stafford
Good afternoon Kerry,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Stafford. I will pass this feedback over to the team.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards,
Richard
Customer Reviews Team
Unfair
Why is it you have posters everywhere in club and on line to be gamble aware yet Stafford club lets the same individuals night in night out sit and play and reserve 5 and 6 slot machines at a time?? This is every night not a one off! This is definitely not being gamble aware!! This needs addressing or further reporting
1 de junho de 2024
Opinião espontânea
Resposta da Buzz Bingo - Stafford
Good morning Taz,
Thank you for taking time to leave us a review.
Unfortunately, I am unable to look into this issue via TrustPilot. Could you please give our Customer Services team a call? You can reach them on 0808 169 1459 Monday to Sunday, 10am to 8pm, and they can look into this further.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards,
Richard
Customer Reviews Team
Really good fun full of laughing and…
Really good fun full of laughing and bingo
3 de maio de 2024
Opinião espontânea
Resposta da Buzz Bingo - Stafford
Hi Francesca,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Stafford. I will pass this feedback over to the team. We will always try to encourage a fun and lively atmosphere within our clubs.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Claire
Customer Reviews Team
Fun at buzz bingo
We always have fun at buzz bingo staff are friendly and accommodating
28 de abril de 2024
Opinião espontânea
Resposta da Buzz Bingo - Stafford
Hi Emma,
I hope you are well.
Thank you for taking the time to leave us a review for our Stafford Club.
I’ll ensure to pass this feedback over to the team within the club. I’m glad to hear of your experience in the club. We pride ourselves on the outstanding customer service our staff provide in the club.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Tia
Customer Reviews Team
Fun and friendly club
Nice and friendly staff, cheap food and drinks, lots of offers on the fruit machines, lovely looking club, what's not to like
1 de março de 2024
Opinião espontânea
Resposta da Buzz Bingo - Stafford
Good morning Beverley,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Stafford. I will pass this feedback over to the team.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards,
Richard
Customer Reviews Team
NEVER EVER WASTE YOUR MONEY OR TIME…
NEVER EVER WASTE YOUR MONEY OR TIME GOING TO BUZZ BINGO AT STRATFORD.
My mother and I were having a mother and daughter day and decided to spread the afternoon there.
My mother played both the machine and books. She won both a line and a full house, but the machine was faulty and they did not give her, her winnings. WILL NEVER GO BACK. SHUT THIS PLACE DOWN.
We have been playing BINGO for over 45 years and never had such a bad experience. This place needs to be investigated, as one of the staff even tried to steal her mobile phone. NEVER GO THERE!!!!!!@
17 de fevereiro de 2024
Opinião espontânea
Resposta da Buzz Bingo - Stafford
Good afternoon Lavinia,
I am sorry to hear of your experience at our Stafford club.
Please give our Customer Services team a call to discuss these issues further. You can reach them on their freephone number 0808 169 1459, where one of the team will be able to talk you through your account further. We are open 10am till 8pm 7 days a week.
Again, I am sorry to hear of your experience.
Kind regards,
Richard
Customer Reviews Team
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