Good prize money but expensive for machine. My machine ran out of battery and the club staff said there wasn't anymore. I missed one if the games and had to stand up whilst my machine was on charge.... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Touch pad prices gone up, prize money is the same, not value for money, food potions are smaller price gone up, did not receive birthday card or offers from buzz bingo 2024
A empresa respondeu
The centre is understaffed Bar was closed until after 6pm machine not working waited ages for online orders some of the staff are very rude no names being mentioned Machines were fine although a l... Ver mais
A empresa respondeu
Great club and friendly atmosphere and the staff are great they have the time to talk to you and ask how we have been
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Buzz Bingo is Britain’s biggest bingo club. Come join us, everyone’s welcome! We bring people together for fun and games on our multi-award-winning website, in our 84 spacious clubs, and as part of our massive community of playful, talkative, diverse, welcoming, all-round-wonderful Buzz Bingo members. We love big fun, big laughs, and big prizes - Buzz players win amazing cash on bingo and slots every day! Catch you in our clubs and at buzzbingo.com soon!
Informações de contacto
341-351 High Street, E15 4QZ, London, Reino Unido
- 2085341208
Informação importante
3,0
Aceitável
5 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
No Staff at Buzz Stratford…
No Staff at Buzz Stratford either quein or always wait wait wait for anything..
11 de julho de 2024
Opinião espontânea
Resposta da Buzz Bingo - Stratford
Hi Rick,
I hope you are well.
Thank you for taking the time to leave a review. I am sorry to hear of your experience with our ques. We will always try to provide an inclusive and timely experience for all attending customers to our clubs; I'm sorry to hear you did not receive this treatment. I will raise this internally to our club for review to ensure continual improvement in the service provided to our loyal customers.
Kind Regards,
Claire
Customer Reviews Team
PRICES
Touch pad prices gone up, prize money is the same, not value for money, food potions are smaller price gone up, did not receive birthday card or offers from buzz bingo 2024
2 de maio de 2024
Opinião espontânea
Resposta da Buzz Bingo - Stratford
Hi Linda,
I hope you are well.
Thank you for taking the time to leave a review, I’ll ensure this is processed by the relevant team.
I am sorry to hear of your disappointment regarding our pricing within the club. We try to provide a variety of Bonus Games and Package pricing as well as promotional events and vouchers for our customers to have a diverse choice of prices to choose from.
Please be aware that we will always try to provide the best prize money however this can be influenced by ticket sales as well as weather conditions.
Please be aware some pricing will increase naturally with inflation and rising operation costs however we do try to ensure all pricing is affordable with a range of pricing provided to allow a larger selection of options for customer to choose from.
Thank you for taking the time to leave us a review, good or bad feedback is always appreciated and will help us provide a better customer service experience to our players.
Kind Regards,
Claire
Customer Reviews Team
Good prize money but expensive for…
Good prize money but expensive for machine.
My machine ran out of battery and the club staff said there wasn't anymore. I missed one if the games and had to stand up whilst my machine was on charge. The area was in the lounge that was very loud and full of people. Very disappointed.
7 de abril de 2024
Opinião espontânea
Resposta da Buzz Bingo - Stratford
Hi there Jane,
I hope you are well.
Thank you for taking the time to leave a review.
I am sorry to hear your experience within our Stratford club did not meet your expectations, we will always try to provide an inclusive experience for all of our customers.
I am sorry to hear you did not receive this. I will raise this internally to our club for review to ensure continual improvement in the service provided to our loyal customers.
Kind Regards,
Tia
Customer Reviews Team
Great club and friendly atmosphere and…
Great club and friendly atmosphere and the staff are great they have the time to talk to you and ask how we have been
25 de janeiro de 2024
Opinião espontânea
Resposta da Buzz Bingo - Stratford
Good morning Jennie,
I hope you are well.
It is great to hear you are enjoying Buzz Bingo Stratford. I will pass this feedback to the team.
Thank you for taking the time to leave us a review and I hope you continue to enjoy what Buzz Bingo has to offer and good luck on your next visit.
Kind regards,
Richard
Customer Reviews Team
The centre is understaffed
The centre is understaffed
Bar was closed until after 6pm machine not working waited ages for online orders some of the staff are very rude no names being mentioned
Machines were fine although a lot out of order and switched off
26 de novembro de 2023
Opinião espontânea
Resposta da Buzz Bingo - Stratford
Hi Harriet,
Thank you for taking the time to leave your. I am sorry you had a poor experience at our Stratford Club. Your comments will be raised to the relevant department.
I do hope your next visit will be more enjoyable.
Kind regards,
Buzz Bingo Customer Service
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.