Ordered 6mm solar cable & 2x pair MC4 connectors; sadly only on pair in box with cable. Quick phone call to customer service (Sue?) who registered issue, followed up with a call back from Chris wh... Ver mais
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Leia as opiniões dos outros
Ben from Park Royal branch really went an extra mile coming to the site to get to know us as well as bringing materials we ordered on the same day, much appreciated Ben. I wish all big companies co... Ver mais
A empresa respondeu
I'd give zero stars if I could. After a delightful 25-minute wait, someone finally decided to acknowledge my existence - meanwhile three staff were outside clearly perfecting the art of doing abso... Ver mais
A empresa respondeu
I went in to the Falkirk branch, the sales advisor informed me (as expected) it's not a stock item but it was something they can and are happy to order in however delivery priority is given to the cus... Ver mais
Informações sobre a empresa
- Grossista de materiais eléctricos
- Empresa de TV cabo
- Grossista de aparelhos electrónicos
- Grossista de iluminação
- Fornecedor de parafusos
- Fornecedor de equipamentos a energia solar
Sobre CEF
Escrito pela empresa
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Escrito pela empresa
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Informações de contacto
Georgina Mackie House, CV8 2SU, Kenilworth, Reino Unido
- 01763 272 717
- customerservices@cef.co.uk
- cef.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
This was my first online purchase using…
This was my first online purchase using cef and everything went smoothly with the correct parts arriving the next day as advised, I was able to track the parts from dispatch. Very pleased
Falkirk branch sales excellent
I went in to the Falkirk branch, the sales advisor informed me (as expected) it's not a stock item but it was something they can and are happy to order in however delivery priority is given to the customers rather than the branch, it would be a faster delivery if I ordered it. I did need one of the items quickly so opted to order myself. Ordered around 4:30 pm and it was delivered by 12 a day and a half later. Excellent. Product is also fantastic quality and price. Thank you
The Chelmsford team Paul & Kern were…
The Chelmsford team Paul & Kern were brilliant great Service highly recommend.
Kern went the extra mile in assisting on the price & Delivery much appreciated.
Missing part quickly resolved…
Ordered 6mm solar cable & 2x pair MC4 connectors; sadly only on pair in box with cable. Quick phone call to customer service (Sue?) who registered issue, followed up with a call back from Chris who authorised dispatch of missing MC4 pair at 1630 Friday. Arrived on doorstep at 0945 Monday.
"Great service is not only what you do well, it's also what you do when you've made a mistake."
Will definitely use CEF again.
Thanks
No hassle product I ordered came when…
No hassle product I ordered came when they said it would was able to speak to someone with an enquiry I had sorted it there and then
Poderá usar IA para responderLer mais
Positive helpful and friendly service…
Positive helpful and friendly service next day delivery at no extra charge can't fault them9

Resposta da CEF
Great customer service and excellent…
Great customer service and excellent delivery

Resposta da CEF
Arrived 2 days late
Arrived 2 days late, charged for next day delivery and all I got was ‘it was sent to the wrong depot’
It’s not the first time!
No refund for delivery.

Resposta da CEF

Resposta da CEF
Ordered online and was delivered next…
Ordered online and was delivered next day on time. Excellent service *****

Resposta da CEF
I actually waited to see how and…
I actually waited to see how and possible how long the product lasts. I think from my experience they could be selling durable items comparing their products with the ones I have been buying from others.

Resposta da CEF
The site is fine
The site is fine, its the delivery service that needs sorting out, it will come late or not even turn up, imagine, sitting at site and waiting, telling the customer the job will be done, just to tell them it won't because only box 1 of 2 has been delivered

Resposta da CEF

Resposta da CEF
One of the best wholesalers
Staff at the sites are really nice! The deliveries are on time and the products are always what I've asked for.
Over all great service

Resposta da CEF
Ben from Park Royal branch really went…
Ben from Park Royal branch really went an extra mile coming to the site to get to know us as well as bringing materials we ordered on the same day, much appreciated Ben. I wish all big companies could put this little extra effort to to get know their clients and provide them with a little more personal attitude and offer suited to their needs.
Thank you.
Willesden Smart Homes

Resposta da CEF
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