CEF Opiniões 

28 994
TrustScore: 4.5 em 5

4,5

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

The shop in Redruth said they would get our product from Launceston for us, 3 days later despite repeated phone calls nothing received. Advised to order online, we did this, next day delivery order... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Initially frustrated that the items sought were not available in my local store and advice to order on-line, I resigned myself to a long delay (I live on an offshore Island). Ordered on-line early aft... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Purchased a dewalt sds drill on the website on monday evening. It was delivered on wednesday afternoon in perfect condition. The cost of the drill was highly competative and great service from cef.... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent service! I’m very satisfied with my purchase. The website is easy to use, and the customer support was outstanding. I called them, and they explained everything clearly and helped me with al... Ver mais

Informações sobre a empresa

  1. Grossista de materiais eléctricos
  2. Empresa de TV cabo
  3. Grossista de aparelhos electrónicos
  4. Grossista de iluminação
  5. Fornecedor de parafusos
  6. Fornecedor de equipamentos a energia solar

Sobre CEF

Escrito pela empresa

We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.

CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.

CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.

Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.

Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.

In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.

Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.

By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.

Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories

CEF - Your local Electrical Experts

Escrito pela empresa

Over 390 Stores Nationwide
You'll be sure to find a CEF near you
Next Day Delivery
On all orders placed before 6pm
Free Delivery
Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
Reserve and Collect
Reserve your products online and collect them from your nearest store
Customer Service
Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm

Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

29 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(28 994)

3317 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent service

Excellent service! I’m very satisfied with my purchase. The website is easy to use, and the customer support was outstanding. I called them, and they explained everything clearly and helped me with all my questions. Great experience from start to finish. Highly recommended!

7 de julho de 2026
Classificada 5 em 5 estrelas

Excellent work from CEF Bishop Auckland

Big thank you to Kevin at CEF Bishop Auckland for going above and beyond to get me the part that I needed to finish job. Well done and great job!

4 de julho de 2026
logótipo da CEF

Resposta da CEF

Thank you very much for your review and feedback Rob.

Best Regards
Adele Feller (Customer Services Manager)

Classificada 5 em 5 estrelas

great customer service

great customer service. happy, friendly and knowledgeable staff. good stock levels, they work hard to make sure as a customer i am happy

6 de julho de 2026
logótipo da CEF

Resposta da CEF

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Classificada 5 em 5 estrelas

Great Service

Always a pleasure, never a chore

22 de junho de 2026
logótipo da CEF

Resposta da CEF

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Classificada 1 em 5 estrelas

Poor Sales Knowledge

The sales person said the enclosure had a hollow back but this turned out not to be the case creating significant extra work and cost

7 de julho de 2026
logótipo da CEF

Resposta da CEF

Thank you for your review Barry.

We apologise that on this occasion we have not provided you with an acceptable level of service.

Our Customer Services team will be in contact with you.

Best Regards
Adele Feller (Customer Services Manager)

Classificada 5 em 5 estrelas

Initially frustrated that the items…

Initially frustrated that the items sought were not available in my local store and advice to order on-line, I resigned myself to a long delay (I live on an offshore Island). Ordered on-line early afternoon, I was delighted that they were delivered before noon the next day. Products were exactly what I wanted. I will use them again.

7 de julho de 2026
logótipo da CEF

Resposta da CEF

Thank you very much for your review Roger.

Best Regards
Adele Feller (Customer Services Manager)

Classificada 5 em 5 estrelas

Splendid

Easy to use. Parts delivered promptly great service

7 de julho de 2026
logótipo da CEF

Resposta da CEF

Thank you very much for your review Jason.

Best Regards
Adele Feller (Customer Services Manager)

Classificada 1 em 5 estrelas

Day late on order

7 de julho de 2026
logótipo da CEF

Resposta da CEF

Thank you for your review.

We apologise that on this occasion we have not provided you with an acceptable level of service.

Our Customer Services team will be in contact with you.

Best Regards
Adele Feller (Customer Services Manager)

Classificada 5 em 5 estrelas

10 of 10

For me Milwaukee is the best brand on the market for tools and CEF offers them at the best prices.

7 de julho de 2026
logótipo da CEF

Resposta da CEF

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Classificada 1 em 5 estrelas

I asked for a call 30 minutes before…

I asked for a call 30 minutes before arrival, no call. No card left and then delivered 2 days later. Unfortunately had to cancel my job I needed the parts for. Waste of time and money.

7 de julho de 2026
logótipo da CEF

Resposta da CEF

Thank you for your review.

We apologise that on this occasion we have not provided you with an acceptable level of service.

Our Customer Services team will be in contact with you.

Best Regards
Adele Feller (Customer Services Manager)

Classificada 5 em 5 estrelas

Excellent service

Excellent service. Ordered processed and delivered on time.

7 de julho de 2026
logótipo da CEF

Resposta da CEF

Thank you very much for your review David.

Best Regards
Adele Feller (Customer Services Manager)

Classificada 2 em 5 estrelas

I needed an MCB the next day but.....

I needed an MCB the next day, CEF drop down date for delivery said I could get next day before noon for £9.95, so as I was desperate I ordered that service. Needless to say it never turned up, not even later that day which would have helped, it wasn't until the following day before noon it arrived. If you offer a service and a customer pays a premium then let down by YOUR courier, surely it should be a priority for later that day. And the rest just gets worse, no acknowledgement that they messed up, I had to call and got the usual insufficiently trained call handler. No apology it was late, no automatic I'll receive my premium postage costs, so I asked what happens to my postage, she didn't know and had to put me on hold to ask, then a vague the team will see it wasn't delivered onetime and will refund you, I asked when, again she didn't know, and merely guessed 10 days may be. How can a major brand like CEF get it so wrong and them not even bother to follow it up to apologise. We are all customers and I never understand why companies insist with having terrible aftersale service and no information hoping you'll not chase them for the postage. I'm a new company starting out, and already this gave MY customer a negative experience because I couldn't get their shower on. Don't offer a service if you realistically can't fulfil its embarrassing. So now after this poor performance, what's the chances I'll use CEF in the future, last one the list and use when only desperate and never trust time frames for promised premium postage. Still waiting on my refund, but I won't hold my breath for a basic apology

6 de julho de 2026
logótipo da CEF

Resposta da CEF

Thank you for your review Stuart.

We apologise that on this occasion we have not provided you with an acceptable level of service.

Our Customer Services team will be in contact with you.

Best Regards
Adele Feller (Customer Services Manager)

Classificada 5 em 5 estrelas

Great

Great, good service

22 de junho de 2026
logótipo da CEF

Resposta da CEF

Thank you very much for your review Andy.

Best Regards
Adele Feller (Customer Services Manager)

Classificada 5 em 5 estrelas

Purchased a dewalt sds drill on the…

Purchased a dewalt sds drill on the website on monday evening. It was delivered on wednesday afternoon in perfect condition.
The cost of the drill was highly competative and great service from cef.
Have used before and will be doing so in the future.

6 de julho de 2026
logótipo da CEF

Resposta da CEF

Thank you very much for your review and feedback Mark.

Best Regards
Adele Feller (Customer Services Manager)

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