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Easy Bathrooms Opiniões 

13 449
TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Vicky was so helpful when we went to choose our tiles and aqua board for an en suite we are having built. We showed vicky a picture of our vision & she showed & talked us through all the options.... Ver mais

Classificada 5 em 5 estrelas

Overdue review ( sorry Jo) Absolutely amazing service from Jo at Easy bathrooms… it really was made ‘easy’ with Jo helping us… she really knows her stuff and was an absolute pleasure to deal wit... Ver mais

Classificada 5 em 5 estrelas

Great customer service and attention to detail. The team at easy bathrooms were super helpful and knowledgeable. Lexi was great in helping me pick out all the materials for my bathroom refit. She took... Ver mais

Classificada 2 em 5 estrelas

The staff were very helpful but.....I bought a cloakroom unit which was too big even though dimensions had been provided. Couldn't take back as it had been opened and they wouldn't be able to sell it.... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de acessórios para casas de banho
  2. Renovação de casas de banho
  3. Loja de espelhos
  4. Loja de aquecedores
  5. Loja de portas para chuveiros
  6. Loja de azulejos

Sobre Easy Bathrooms

Escrito pela empresa

Awarded National bathroom retailer of the year by BIFIS, Easy Bathrooms & Tiles have the largest bathroom retail network in the UK with 150 showroom locations nationwide.

Shop our wide range of luxurious bathroom products and our extensive range of wall and floor tiles, including outdoor tiles, online or in store.

Offering a choice of free design services, select the service which suits you best, from our online planner and virtual appointments to showroom design and home measure appointments. We even offer an installation service, let our accredited install team take care of your project from start to finish.

Head over to Easy Bathrooms & Tiles now to start browsing and be inspired by our dedicated customer inspo pages and guides.

Simply Luxurious

Escrito pela empresa

Award Winning Design & Install Service
BIFIS National Bathroom Retailer of the Year. Our accredited team handles your bathroom from design to installation, covering every trade. Includes a 2-year installation guarantee and FREE tiles* with our Simply Install service.
Free Online Planner
Plan your perfect bathroom with our free online planner. Create your space in 3D, experiment with different styles and layouts, and visualise your ideas before you buy. Simply enter your measurements to design a bathroom that fits your space perfectly.
Nationwide Showrooms
With over 150 showrooms across the UK, it’s easy to see our premium bathrooms & tiles in person, get expert advice, and plan your bathroom with confidence.
Book an Appointment
We offer a variety of ways to plan your bathroom. Choose an in-store 3D design, a home measure, or a virtual session, and our experts will help you plan your perfect bathroom. All our appointments are free!
Flexible Finance
Flexible finance options, including 0% deals, are available on orders from £3,000–£25,000 over 24 months. With V12 or Klarna, you can choose a plan that works for you.
Inspiration Hub
Explore our Inspiration Hub and spark ideas for your perfect bathroom. Browse the customer gallery to see real homes, dive into our blog for handy tips and advice, and explore the style gallery for some inspiring combinations.
Dedicated Trade Hub
Trade customers can manage everything in one place, with our dedicated Trade Hub. Track orders, manage credit, and claim rewards. Take advantage of exclusive offers, our Refer & Earn programme, and our cashback scheme—all designed to make your trade experience easier and more rewarding.

Informações de contacto

Complete Bathroom Installation Service

From bathroom design to installation, our expert team handles it all.

4,3

Excelente

TrustScore: 4.5 em 5

13 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 54% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,3

Todas as opiniões

(13 449)

2652 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Overdue review ( sorry Jo)

Overdue review ( sorry Jo)
Absolutely amazing service from Jo at Easy bathrooms… it really was made ‘easy’ with Jo helping us… she really knows her stuff and was an absolute pleasure to deal
with. Always keeping us in the loop about our bathroom and helping at a moments notice with any queries…
We will definitely be back.. huge thanks Jo… we still
haven’t finished painting it so I’ve not sent any photos…
Thanks again
Julie and Dave

26 de janeiro de 2026
Classificada 1 em 5 estrelas

Do NOT use this company

Do NOT use this company! I am only leaving a 1 star rating because you are unable to leave 0! I had someone from the showroom visit my home in mid May they looked around the bathroom and took measurements. I ordered my parts and paid the deposit a week later and was told it would take up to 3 weeks for a surveyor to visit and up to a further 3 months for a fitter and then the job would take up to a week. Not an ideal time line but we needed to make use of their finance plan. I am still waiting for the surveyor to visit 10 WEEKS LATER!!! They have booked 2 surveyors in with us and both have failed to show and haven't even had the decency to let us know they aren't coming...we cut a holiday short to be home for their first visit! They will not respond to my emails or voice messages despite having taken a deposit from me. I CAN GUARENTEE YOU WILL BE DISAPPOINTED IF YOU USE THIS COMPANY.

1 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Incredible service for our 4-bathroom project - Sam is a superstar!

Taking on a project involving four bathrooms felt overwhelming, but the team at Easy Bathrooms & Tiles in Chelmsford made the entire process seamless. The showroom has a fantastic selection of high-quality displays and tiles, making it easy to visualise different styles.
A massive, special thank you to Sam, who was absolute gold from start to finish. Juggling four bathrooms requires a lot of coordination, detail, and patience, and Sam was always there with expert advice, practical suggestions, and unwavering support. Nothing was ever too much trouble for him. He guided us through every decision without any pressure, ensuring everything matched our vision and practical needs.
If you’re planning a renovation- big or small - visit this branch and ask for Sam. Outstanding customer service and a genuinely stress free experience!

5 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Vicky was so helpful when we went to…

Vicky was so helpful when we went to choose our tiles and aqua board for an en suite we are having built.
We showed vicky a picture of our vision & she showed & talked us through all the options. Vicky did not push us for the most expensive options; she considered our taste.
When we placed the order, vicky told us all the extras we would need (sealant/grout etc) to ensure everything was accounted for.
Would definitely recommend!

2 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great company

Great company, very helpful, staff were brillant and helped us aĺl the way. We now have a very new and updated bathroom.thanks to there help and support .

16 de julho de 2026
Classificada 1 em 5 estrelas

I wouldn't recommend Easy bathrooms

I wouldn't recommend Easy bathrooms.
A staff member did the design of our bathroom and ordered the number of boxes of floor tiles we needed. The bathroom fitters were doing the work and we were one tile short! Not enough boxes were ordered. I rang Easy bathrooms and was told there were no boxes in store. I then had to ring the warehouse in Wakefield. My husband had to leave work and trail all the way from Sheffield to Wakefield because the staff member didn't measure correctly. When I complained, I was told in the terms and conditions, as a customer, you have to check the measurements! You expect sfaff to know how to do their job. Also after the work is now finished, I have just one wall tile left. Rang Easy bathrooms to order another box in case we needed to replace a tile only to be told they didn't have any and the batch is now discontinued so can't get the same. Very disappointed with Easy bathrooms and wouldn't buy from them again.

29 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer service and attention to…

Great customer service and attention to detail. The team at easy bathrooms were super helpful and knowledgeable. Lexi was great in helping me pick out all the materials for my bathroom refit. She took the time to show me different options and helped me decide on options which were both good quality and fit my budget. It was an easy and straightforward experience!

6 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

All good

All good, great comms, was able to order more tiles at short notice and collect in a few days. Can't fault.

16 de julho de 2026
Classificada 5 em 5 estrelas

Friendly and efficient

Even after sorting out the design by the time we came to order the units had disappeared from sale but the team at the store still honoured the discount of the original unit. Also the response to a function query was answered within 2 days and the solution proposed worked first time .

3 de agosto de 2026
Classificada 2 em 5 estrelas

Cloakroom unit and tiles

The staff were very helpful but.....I bought a cloakroom unit which was too big even though dimensions had been provided. Couldn't take back as it had been opened and they wouldn't be able to sell it. Why couldn't it go in a showroom? You also can't return unopened boxes of tiles or just buy singular tiles, need to buy a full box which isn't cheap. So be careful as you might fall into this trap. Customer Services don't even bother to respond to email.

28 de julho de 2026
Opinião espontânea
logótipo da Easy Bathrooms

Resposta da Easy Bathrooms

Good Afternoon Kerrie,

We are sorry to read that you have been disappointed with your experience.

We take comments such as yours seriously and would like the opportunity to investigate the concerns you have raised. Having searched our Customer Services records using the information available to us, we have been unable to locate any email correspondence relating to your order number or the email address associated with your review.

Please could you contact our Customer Services Team at cs@easybathrooms.com, quoting your order number and including any photographs of the cloakroom unit that demonstrate your concerns. Once received, we will carry out a full review and respond to you as soon as possible.

We appreciate you bringing this matter to our attention and hope to have the opportunity to resolve your concerns.

Kind regards,
EB

Classificada 5 em 5 estrelas

A company which takes pride in its products

Company seemed genuinely interested in my order. They contacted me after I had an initial quote, which I didn’t go further with as I had measured the shower cubicle untiled. I explained why I had to wait to resubmit the measurements, and was not subsequently hassled.
There was lots of communication from the company about delivery and fitting. The company which delivered the door was very professional.

19 de julho de 2026

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