Echovita Opiniões 126

TrustScore: 1.5 em 5

1,6

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

This should be zero stars. This site stole my mom’s obituary WITHOUT consent. I will not be sending an email, I need a customer service line. There’s no reason that my mom’s obituary should be on a we... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

I had to ask twice for this company to remove my uncle’s incorrect obituary. They refused both times and both responses were unprofessional at best and exceptionally unkind to a mourning family member... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Somehow an obituary has appeared for my Aunt on your platform without our family’s prior authorization or knowledge. What’s written makes no sense. I hope no one falls for this “light a candle” bs. Sh... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I was able to send flowers in lieu of attending a family member’s funeral. I refused to attend due to tensions that arose between extended family members and didn’t want a fight to break out as well a... Ver mais


Informações de contacto

1,6

Muito mau

TrustScore: 1.5 em 5

126 opiniões

5 estrelas
4 estrelas
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2 estrelas
1 estrela

Respondeu a 95% das suas opiniões negativas

Geralmente responde em 14 horas

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Classificada 1 em 5 estrelas

Preyers for profit of deceased loved ones.

I already wrote a review for Tribute.com. The same goes for Legacy.com and Echovita.com.
I only hit 1 star because nothing less was available that would allow me to give a review. These are leach company that take obituaries from legitimate funeral homes' sites and post them on their own sites to profit from. The obituary is often inaccurate and they are trying to sell trees, etc without permission/authorization from their families. They just did this to us on the loss of my 14 year old grandson. Our funeral director has made several attempts to stop this, but always hits a dead end. I have warned everyone we shared our obituary with, and I am writing a letter to the Secretary of State.

13 de outubro de 2023
Opinião espontânea
logótipo da Echovita

Resposta da Echovita

Hi Billie,
Echovita is a free online obituary and memorial page platform that informs society of who has passed away. We either further share the basic facts of publicly available obituaries, as is legal, or families and funeral homes post complete original obituaries to our platform directly. Obituaries are not often inaccurate on our website, and if we are advised of an error, we make the correction immediately. We are terribly sorry for your loss, and if you purchased something from our website and are not satisfied, please contact us directly via email and you will be provided a refund. I would like to add that Echovita shares any profits made from sales with the family, which they can claim via our solidarity program. Thank you.

Classificada 1 em 5 estrelas

their paid services Do not exits in Canada

Paid for Services do not exits
Their obituary was confiscated and reprinted from bits and pieces swiped from the net. Echovita’s obits have nothing to do with the bereaved family nor placed there by the funeral home. I am trying to get two payments refund: a lit a candle order, and a tree planning tributes cancel for full refund total paid $78. these service do not exits in Canada

5 de outubro de 2023
Opinião espontânea
logótipo da Echovita

Resposta da Echovita

Hi Karen,
If you have already contacted us directly via email on our website, then I'm sure this has already been resolved. I would like to address some of your false statements. There are 3 ways obituaries can be posted on our website. We either further share basic facts of publicly available obituaries, the family posts their loved one's obituary on our website, or the funeral home posts their obituaries on our website via our affiliate program. Also, you claim that lighting candle and planting trees doesn't exist in Canada, which is not true. The virtual candles are posted and shown directly on the obituary page. At the time of your purchase of memorial trees, as stated on our website, memorial trees could only be planted in The United States. This was stated on every page regarding memorial trees and in our FAQ section. However, we have recently added the option for memorial trees to be planted in Canada and our website has been updated. Thank you.

Classificada 1 em 5 estrelas

Ripped me off $29 to have an eternal…

Ripped me off $29 to have an eternal candle lit for my son’s sudden death! Reporting to the police for fraud. Preying on those bereaving.

10 de novembro de 2022
Opinião espontânea
logótipo da Echovita

Resposta da Echovita

Hi Tutu, Echovita didn't rip you off. If you made the choice to light a virtual eternity candle that remains lit forever on the obituary page on our website, that was your choice. Simply leaving a condolence messages, is of course, free. If you were unhappy with your purchase, you could have contacted us directly via email for a refund. If you contacted us within 120 days of your purchase, then I'm sure it has already been refunded. Thank you.

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