Joe Jepp is knowledgeable and skilled in his craft with a matching attitude. I would highly recommend him to both family and friends. His professionalism in his area of expertise has to be the best I... Ver mais
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Joe Jepp is knowledgeable and skilled in his craft with a matching attitude. I would highly recommend him to both family and friends. His professionalism in his area of expertise has to be the best I... Ver mais
A empresa respondeu
Called to get my elderly uncle's heating repaired when it failed during snowy weather. Kevin Hudson came and made an immediate temporary repair, then came back with a new part to complete it. He the... Ver mais
A empresa respondeu
Excellent, cannot state enough how professional and reassuring Ged, the gas heating engineer was. Came to do the job properly after the run around by another worker. Prompt, clean, honest: fixed the b... Ver mais
A empresa respondeu
I was billed £300 for just 10 minutes of work by the contractor. He came to inspect the leak and advised resealing the shower with silicone. After completing the task, the bill amounted to £300—remark... Ver mais
A empresa respondeu
EPHG offer an emergency electrician, plumber, heating engineer that is gas safe. Our business model is to firstly give our clients the best experience in there time of need and to raise the quality of service being given by trying to make contractors do a better job. EPHG currently have over 60,000 clients, 8 staff taking the calls and hundreds of contractors being a national company covering an estimated area of 98%. Even though our terms and rates are available online, we verbally explain the rates, take a deposit, ask our clients to reply to a text or an email in writing to confirm the agreement including rates over the phone before we start the work. If we don't get a written agreement, our clients can ask for the payment to be voided the same day or a refund any other day. Our aim is to raise the quality of service in many individuals with highly trained staff by trying to make sure you don't full prey to potential crooks or unprofessional trades.
Parkgates Bury New Road, M25 0JW, Manchester, Reino Unido
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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We noticed a leak in the kitchen roofing the morning, coming from the water tank upstairs. We phoned and got a quick response and a plumber was found to come out as soon as possible. He was there within an hour and a half and quickly fixed the problem. Very quick, efficient and professional service. Fully recommend this firm.

Resposta da EPHG Limited
EPHG provided a great service to get my boiler fixed on a Friday afternoon. I tried multiple boiler engineers none of which had the part available and could not fix boiler till the following week. EPHG proved an engineer with the part and boiler was fixed within 2 hours of phoning them.

Resposta da EPHG Limited
The engineer (Tim) arrived about 40mins after my initial call. He was very polite & professional & managed to get my boiler working. I would use the service again in an emergency.

Resposta da EPHG Limited
Arrived promptly and dealt with the job quickly, including calling out the water board when that was required. Would definitely use again, although I hope I don’t have to!

Resposta da EPHG Limited
This is a real emergency service. I called my home insurance and British Gas. Neither could get me a plumber on a Saturday night. I tried so many so called emergency plumbers last night and nearly gave up. Kieran was great and explained the whole process. The gas engineer was with us within the ETA on a Saturday night! Tom did a great job. He checked everything before leaving and left within 30 minutes of coming. It is pricey but its a real emergency service and il get the money back from my insurance.

Resposta da EPHG Limited
The company provided a quick response to an emergency call, and the plumber was great. Not only fixed the immediate issue but also made the necessary repairs on the spot.

Resposta da EPHG Limited
Excellent service provided by Ged and wife. Many thanks

Resposta da EPHG Limited
EPHG provide an excellent customer experience. Any query from myself was raised with priority & professionalism. Nothing was too big or too small. Would definitely recommend! Well run company!

Resposta da EPHG Limited
Very impressed with the service. Feedback was so fast and they were able to send an electrician within an hour. Would definitely use this company again.

Resposta da EPHG Limited
Had water gushing through my light fitting. An engineer came out straight away & went above & beyond to fix the problem, even advising on how to prevent damage to flooring etc. Excellent service.

Resposta da EPHG Limited
Had an emergancy and needed a plumber ASAP - the guy that came was quick, and had all the parts needed for the job (even fixed an issue i wasnt awarw of!). He was very friendly and polite too.
Excellent service - thank you!

Resposta da EPHG Limited
Fantastic service today. Visit from plumber Anthony O’Rafferty, despite it being Boxing Day who located cause of leak and made safe.
Friendly, professional and efficient. Would highly recommend to others.

Resposta da EPHG Limited
Helpful staff, I found the process of booking an engineer quick and easy, engineer turned up within the agreed ETA, the work carried out was to a high standard.

Resposta da EPHG Limited
Speedy response to a leaking radiator with an experienced engineer called out who fixed the issue without fuss or further mess.

Resposta da EPHG Limited
EPHG responded to my parents' heating emergency promptly and professionally which was fantastic as we were experiencing sub-zero weather temperatures. They also highlighted the reason for the breakdown which I can now follow up with the fitters. Thank you. I would certainly use EPHG again.

Resposta da EPHG Limited
EPHG repaired my elderly parents boiler during the cold December weather. The online booking system was easy to use and an appointment was confirmed within 2 hours. The engineer was professional, helpful and friendly. The boiler was repaired immediately and heat was restored to my parents house. I would definitely recommend!

Resposta da EPHG Limited
Had to call a couple of times, as it was a cold December Sunday just before Christmas. The service was perfect though. Quickly arranged a visit, explained the costs which were reasonable, and a fix within an hour of the plumber arriving. All done in 2 hours. Great job.

Resposta da EPHG Limited
The engineer came within 15 minutes of paying the £125 callout fee.
He was very calm, incredibly experienced, and although it was a catastrophic situation with the upstairs ensuite shower leaking via the floor to into the lounge ceiling, he came equipped with the right tools. A very knowledgeable and calm disposition, with lots of advice to take photos for our home insurance. There was no messing around, and I highly recommend him in a heartbeat. Thank you.

Resposta da EPHG Limited
It was a Sunday on the weekend before Christmas and we were about to have friends for lunch. Our electric sockets on the ground floor tripped and we could not get them working. We contacted EPHG who managed to get someone out in a few hours and who was able to fix our problem very quickly. Not ideal to have to get emergency electricians but this service was quick, efficient and very friendly.
Good to know there is a reliable service nearby in case problems arise in the future.

Resposta da EPHG Limited
Excellent service. On time and fixed the problem immediately.

Resposta da EPHG Limited
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