Hellamaid Opiniões 

55
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Best cleaning service experience we've had. They made it easy to book, set up and explain everything. The cleaner showed up exactly on time and did a really great job cleaning our house. We were so ha... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great experience with Hellamaid! The booking process was simple, the cleaner arrived on time, and the quality of the cleaning exceeded my expectations. Everything was spotless, and the attention to... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We've been booking biweekly with Hellamaid for about 3 months now and Sara is incredible. She remembers the little things, like that I prefer the kids toys arranged on the shelf instead of in the bin,... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Had a small miss on a deep clean, the inside of the fridge wasn't done how we expected. Reached out to Jeffrey in customer service and they sent someone back within two days, no fuss. Thats kind of fo... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviços de limpeza doméstica

Escrito pela empresa

Hellamaid is a top-rated house cleaning service in Canada, committed to making your home sparkle with convenience and peace of mind. With our easy online booking system and transparent, instant pricing, scheduling a cleaning has never been simpler. Our team of professional cleaners is friendly, fully insured, bonded, and undergoes thorough police background checks for your safety and comfort. Whether you need a one-time clean, regular upkeep, or a specialized service, Hellamaid is here to deliver quality you can trust. Experience the difference of a reliable, customer-focused cleaning service tailored to your needs.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

55 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as opiniões

(55)

41 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Life saver!

My house feels so much better after this. Seriously, it's like a weight is off my shoulders. Special thanks to Emily and Kylie!

2 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great cleaning job

The kitchen and baseboards were so clean when we came home. Really happy with the attention to detail. Excellent cleaning service by Hellamaid and the two cleaning ladies.

14 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Best cleaning service experience we've…

Best cleaning service experience we've had. They made it easy to book, set up and explain everything. The cleaner showed up exactly on time and did a really great job cleaning our house. We were so happy with their cleaning service, we've decided to have them visit regularly.

9 de julho de 2026
Opinião espontânea
logótipo da Hellamaid

Resposta da Hellamaid

Thank you for your honest feedback, Salih. We appreciate you choosing Hellamaid and look forward to serving you again.

Classificada 5 em 5 estrelas

Booking Experience

Nice cleaning booking experience

7 de julho de 2026
Opinião espontânea
logótipo da Hellamaid

Resposta da Hellamaid

Thank you for your honest feedback, A K. We appreciate you choosing Hellamaid and look forward to serving you again.

Classificada 5 em 5 estrelas

Great experience with Hellamaid

Great experience with Hellamaid! The booking process was simple, the cleaner arrived on time, and the quality of the cleaning exceeded my expectations. Everything was spotless, and the attention to detail really stood out. Friendly, professional service from start to finish. I’d definitely use them again and would happily recommend them to others.

⭐️⭐️⭐️⭐️⭐️ for me!

22 de junho de 2026
Opinião espontânea
logótipo da Hellamaid

Resposta da Hellamaid

Thank you for your honest feedback Niloy. We appreciate you choosing Hellamaid and look forward to serving you again.

Classificada 5 em 5 estrelas

girls were timely

girls were timely, efficient, and they cared

11 de junho de 2026
logótipo da Hellamaid

Resposta da Hellamaid

Thank you for your honest feedback GD. We appreciate you choosing Hellamaid and look forward to serving you again.

Classificada 5 em 5 estrelas

Great personality and work

Super energetic and did a wonderful job on our floors (we have 3 cats so it’s a lot of hair lol). Everything sparkles.

21 de maio de 2026
Opinião espontânea
logótipo da Hellamaid

Resposta da Hellamaid

Thank you for your honest feedback Nikki. We appreciate you choosing Hellamaid and look forward to serving you again.

Classificada 1 em 5 estrelas

Disgraceful Customer Service

Booked Hellamaid 3 weeks in advance to do a move-out cleaning. They contacted me 1.5 days before my scheduled appointment to tell me they had rescheduled my appointment for the following month because they had no cleaners available. This obviously would not work because the cleaning needs to be done before the move-out date, hence why I booked the move-out service, and why I booked 3 weeks in advance.
I called their customer service line. The agent was barely audible. After asking several times to be transferred to another agent with a clearer line, I was told that they only have one customer service agent. After asking to speak to the supervisor, I was sent to a voicemail box. I never received a callback.

27 de maio de 2026
Opinião espontânea
logótipo da Hellamaid

Resposta da Hellamaid

Hi Jake, thank you for taking the time to share this, and we're sorry for the frustration here. Rescheduling your move-out clean on short notice isn't the experience we want for anyone, and we own that it caused you real stress.

For some added context: the new date we offered was only a few days out from your original appointment, which happened to land at the start of the following month. And the call you reference came in around 7:30pm, after our customer service hours, which is why live transfer and supervisor options weren't available at that time.
None of that changes that we let you down on timing, and for that we apologize.

We did try to reach you today to offer a resolution, and that offer still stands. Please reach out to us at 1-888-477-6243 or email weclean@hellamaid.com and ask for Susan so we can get this sorted.

Classificada 5 em 5 estrelas

Amazing Detail!

I am very particular about my kitchen counters and Priya blew me away. She moved every single appliance to wipe underneath them, which most cleaners skip. The booking process with the office was also seamless. Excellent service all around.

15 de maio de 2026
Opinião espontânea
logótipo da Hellamaid

Resposta da Hellamaid

Thank you for your honest feedback Meredith. We appreciate you choosing Hellamaid and look forward to serving you again.

Classificada 5 em 5 estrelas

Fast and Thorough

Sarah did a fantastic job with our move-out clean! She managed to get the oven looking brand new, which I thought was impossible. Super polite and didn't mind our loud barking dog either. Will absolutely request her again.

20 de maio de 2026
Opinião espontânea
logótipo da Hellamaid

Resposta da Hellamaid

Thank you for your honest feedback Chloe. We appreciate you choosing Hellamaid and look forward to serving you again.

Classificada 5 em 5 estrelas

Abir worked quickly and efficiently…

Abir worked quickly and efficiently getting a lot done in 3 hours with fantastic results. I would recommend this company as they are easy and friendly to work with. Help scheduling and making changes is a quick call with friendly people to help .

21 de maio de 2026
Opinião espontânea
logótipo da Hellamaid

Resposta da Hellamaid

Thank you for your honest feedback Rosemarie. We appreciate you choosing Hellamaid and look forward to serving you again.

Classificada 5 em 5 estrelas

obsessed

book them every 2 weeks and tip well bc these girls work HARD. apartment smells amazing every time i come home. 10/10

20 de abril de 2026
Opinião espontânea
logótipo da Hellamaid

Resposta da Hellamaid

Hi Joshua, thank you so much for the kind words! We're thrilled you had a great experience with our team. We'll be sure to pass this along to your cleaners — feedback like this means the world to them. Looking forward to serving you again soon!

— The Hellamaid Team

Classificada 5 em 5 estrelas

Good clean, slight communication hiccup

The cleaning itself was excellent, very thorough, baseboards and inside the oven were sparkling. Took off a star because the team arrived almost an hour after the window they gave me and I had to call to find out where they were. Customer service was apologetic and offered me a credit on my next clean which I appreciated. Will probably book again because the actual quality was there.

4 de março de 2026
Opinião espontânea
logótipo da Hellamaid

Resposta da Hellamaid

Hi Charlie, thank you so much for the kind words! We're thrilled you had a great experience with our team. We'll be sure to pass this along to your cleaners — feedback like this means the world to them. Looking forward to serving you again soon!

— The Hellamaid Team

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