HPL Motors Opiniões 

4424
•
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 2 em 5 estrelas

Not too happy just realised my partners car has not got an MOT luckily he's not been driving it..I thought all cars come with 12 month MOT especially from HPL as we have purchased a few from here ..Wa... Ver mais

Classificada 5 em 5 estrelas

Great experience at HPL motors and dealing with allan has made it easy to change our car. Allan has been very professional and helpful through the whole process. Thanks

Classificada 5 em 5 estrelas

We’ve bought 2 cars now from Mark at the Wirral branch and couldn’t be happier with the experience from start to finish! Mark made sure to get me in the car as soon as possible, and fit me in at a lat... Ver mais

Classificada 5 em 5 estrelas

I had an absolutely fantastic experience at HPL Motors in Oldham! Nathan Richards was incredible from start to finish — genuinely friendly, polite, and so easy to deal with. He made the whole buying p... Ver mais

Informações sobre a empresa

  1. Concessionário auto
  2. também em
  3. Concessionário de carros usados

Escrito pela empresa

At HPL Motors you will always find the biggest and broadest range of used cars that Manchester has to offer. Featuring over 1,000 vehicles from the world’s leading manufacturers, across a diverse variety of models and specifications, our dedicated team are sure to help find the right car for you. As a family business, our ethos is to always put our customers at the forefront of what we do. Renowned for our Honesty Produces Loyalty mantra, our transparency and first class service has earned us a reputation that has transformed our business from a local success story to one of Britain’s leading used car supermarkets. Our dealerships in Preston, Oldham and Atherton cover both sides of the Greater Manchester area and Lancashire, ensuring quick access to our branches from practically anywhere in the North West. To help assure you that every used vehicle on our forecourt is of the highest quality, we carry out a meticulous 128-point inspection on all of our cars to ensure safety and quality - so you can drive with confidence and complete peace of mind. We will accept any car as a part-exchange, and will also buy your car even if you aren’t looking to purchase a vehicle from us. Looking for a used car in Manchester or Lancashire but not sure of your finance options? We pride ourselves on our ability to help all of our customers find the right credit solution for them. Our specialist FCA certified finance team will provide you with a risk-free credit check and work closely with you to help you understand your financial standing.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

4 mil opiniões

5 estrelas
4 estrelas
3 estrelas
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1 estrela

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4,4

Todas as opiniões

(4424)

464 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 2 em 5 estrelas

Not too happy just realised my partners…

Not too happy just realised my partners car has not got an MOT luckily he's not been driving it..I thought all cars come with 12 month MOT especially from HPL as we have purchased a few from here ..Wasn't told there was only just over 6 months on it..just like apparently heated seats and wheel which there isn't 🤔 🙄 won't be buying from them again..

11 de outubro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great experience at HPL motors

Great experience at HPL motors and dealing with allan has made it easy to change our car. Allan has been very professional and helpful through the whole process. Thanks

11 de outubro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I couldn't be happier with the service…

I couldn't be happier with the service I received at HPL Motors Atherton. I dealt with Sean, who was incredibly helpful, knowledgeable, and patient throughout the purchase of my Nissan Qashqai. There was no pressure at all, and he made sure everything was sorted for me perfectly. 5 stars for Sean and the team!

8 de outubro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Allan was absolutely amazing

Allan was absolutely amazing! So friendly, helpful and genuinely great to talk to. He made the whole experience easy and enjoyable, and his customer service was exceptional from start to finish. I ended up with a beautiful car that I absolutely love! 🚗❤️ I couldn’t be happier with the service I received. Thank you so much, Al — I would 100% recommend him to anyone looking for a new car! ⭐️⭐️⭐️⭐️⭐️

7 de outubro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

Great service, lovely car at an amazing price, extremely nice salesman, non pushy & very helpful.

7 de outubro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

10/10 would recommend

We’ve bought 2 cars now from Mark at the Wirral branch and couldn’t be happier with the experience from start to finish! Mark made sure to get me in the car as soon as possible, and fit me in at a later date to sort all the paintwork. You can tell they clearly take pride in the quality of cars they sell which is really refreshing. 10/10 would recommend!!

2 de outubro de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

Bought a second hand vauxhall Corsa…

Bought a second hand vauxhall Corsa from them.The car was in reasonably good condition.The salesman was very helpful and made the buying process quite easy.What let things down were a couple of minor oversights by the people who prepared the car.Each car is supposed to have had a thorough inspection and a service.Having used it for a week I found two serious faults which had to be corrected.The battery was near the end of its life and was not charging correctly,(this was verified by Halfords, who replaced it). The oil sump had been overfilled with the dip stick level showing over an inch above the max level.This has also been rectified because it could cause serious engine failure.Not very good.I will add I have bought four cars off them in the past.I will not be buying another!.

29 de setembro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Stressful

I had to trade in my near perfect GLB for a cheaper car as I was changing jobs, found a car that was ideal, it turned out to be anything but. I think the issue is the rush to sell cars so due diligance isnt done right. The manager at the preston branch I delt with was cold, rude and not helpful. After 8 weeks the finance company agreed with the evidence I had provided for rejection. Thats weeks worth of stress which could have been avoided. Make sure you know what you are buying. Double check every detail you want and do not sign anything til you are happy.

30 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

No accountability

"Disgusting service and zero accountability. HPL Motors completed repair works but failed to carry out the agreed MOT retest, handing my car back illegal to drive. Because of their negligence, I was left paying for a vehicle with invalid insurance and no road tax for three full months (June, July, and August). I lost work days chasing them because their service centre ignored my calls from Thursday through Friday and didn't manage to make contact until Monday. The manager claimed this wasn't negligence and Head Office offered me nothing but a worthless apology. Avoid this garage at all costs—they leave you driving illegally and refuse to compensate for the severe financial and personal impact they have on you and their managers dont know what negligence is.

3 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

HPL Stockport

I bought a car from DIA at HPL Stockport. He was very down to earth but professional and I felt at ease purchasing the car. He dealt with queries straight away and the sale was quick and easy.
The car shown a fault a month later. The fault was a sensor and it was repaired the same day. The customer service and after sales care is excellent.

29 de setembro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Be Very Wary

Be very wary of buying a car from this dealership, they will do anything to sell you a car no matter what is wrong with it, and leaving you to deal with any problems in the future. They nearly sold me a 2024 Renault Megane e Tech , that, after due diligence, I found had missed it's last service by nearly 3 months. This of course negates the car warranty, you are allowed 28 days from first registered date to have a service, so you are buying a vehicle the is not covered by the manufactures warranty, and they were quite willing to do this, it I had not pressed the issue. Don't forget this omission also affects the warranty on all items, vehicle warranty, powertrain, traction battery, paintwork and anti-corrosion . The salesman said they would service the car now and all would be OK, if not I could buy a 3year extended warranty from them at a cost of over £1300 !! Unbelievable, never miss a chance to make money out of a customer under any circumstance Fortunately I walked away.
They have had this car for months and I was curious why it had not sold, now I know the reason. More people are willing to research the car for problems and have also walked away from it. The car is still for sale, so be very careful.
The moral of this tale is be very careful before buying any car from this dealer, do all your research and ask for verification on all issues you encounter. They are not there to help they are there to sell cars no matter what.

24 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

Great service. Second time david has found me a car. Makes everything so easy and friendly

28 de setembro de 2026
Opinião espontânea

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