Jiffy Opiniões 68

The driver refused to hand over my order. Even after the delivery address was updated and given to him over the phone. Appalling!!! I wouldn't bother! Not unless you like threatening behavior.

Wellison accepted my lawn mowing contract in January 2021. First scheduled date for mowing was May 1st. I requested a week-day visit and he said "No problem." He was a no-show and my grass continued to grow longer.

He then said he would come the second weekend in May. No-show again. Grass grew even longer.

Third week of May. He changed appt. again to Saturday May 15, 7-8AM. No-show once again.

I called Wellison and asked him where he was? He either pretended not to hear me or doesn't know English.

I then reported this problem to Jiffy customer service. instead of working to locate a reputable and reliable replacement, they canceled the whole contract. 😒 Told me I was basically on my own to find someone else.

The lawn is now seriously overgrown and I have nobody to mow it.

If this contractor accepts your job, RUN! He is unreliable and has no business being on this app. Shame on Jiffy for not properly vetting this contractor before allowing them to accept jobs they have no intention of performing.

An absolute customer experience disaster.

horrendous. had an issue and they don't honor their satisfaction guarantee.

So I hired Jiffy on Demand to tile a 4’ x 6’ bathroom. There were no fixtures in the bathroom the plumbers had been in and had replumbed the whole area, and put in a small shower stall. So pitcher a concrete floor with nothing in it. The result?? Not a single tile is spaced evenly or level.There is not a single tile where the pattern matches. I did complain to the manager of the young man who installed the tile, because remember you were not getting professionals. You are getting people who are good at talking, to convince you to buy a service and then you end up with some poor lad who doesn’t have a clue what he’s doing. The JIffy Pro stops in every once in a while to make sure that this person is doing a good job. It took this guy five days to tile the bathroom and do a small bit of drywall. Neither was done to my satisfaction. There are gaps in the drywall and it is what a professional would call a level two job. When the guy leave the tiles I marked all the deficiencies before he put the grout it because it was obvious they were not lining up and I was told it’s too late. And that’s too bad. I was out of the house when the jiffy pro got my daughter (who is 29) to approve the final work. And then he invoiced me telling me that my daughter had approved it. My fault was that I didn’t look. Now it’s like anything you don’t see anything right away you notice a day after day though. And after the expiration of the warranty when I complained bitterly to Jiffy they sent me a Jiffy Pro who evaluated the work and said yes indeed it was very shoddy. So the new pro wants to demolish the bathroom tile and charge me $1000 for that part as well as an additional $2000 in materials and labour to level the floor and put all new tiles in. Jiffy gracefully try to make it sound like they were doing me a favour by applying the $1500 that I’ve already paid for the first, bad job against the three grand. And then I pay another 1300 and they pay 300. So the other alternative they offered me, since we are past the warranty was to give me back 50% of my money. Which is the option I’m going with. Because what if he is doing is charging me to demolish the bathroom that they messed up as well as plumbing where when their original pro came in to install things they had a room completely clear to work and so do I have to pay for them to To demo their first pros bad work? Sounds like it anyway I said no go and I am so mad at myself for not checking trust pilot first because I always do and there’s not a single good review here for Jiffy on Demand.

05-07-2020
Jiffy on Demand are not transparent with their charges. Your credit card will be overcharged. Their tradesmen are very poor quality, not as advertised and far from professionals.

I Athena and my Sister Lisa had 2 security lights out at our place and spent close to $300 had to fight then over charging me. The electrician knew something was wrong as the light kept flickering. Rather than checking further told me the light was faulty. He installed the new one same thing! Jiffy stays arms length with the issue. I still have no light!
YOU HAVE BEEN WARNED!!!

Jiffy on Demand Response
16/07/2020
Hi Lisa, thank you for sharing your experience. I would like to add that Lisa contacted us about this issue and we worked with her to resolve this. To summarize, she was only charged the minimum after-hours fee (booked in the evenings). We can confirm there was an issue with the fixture she purchased. Normally we suggest having the Pro purchase this in case the part is faulty. In this case, the original Pro went back to review and fix the issue. As it did happen again, we offered to get another Pro to look at this - they confirm the way Lisa requested the fixture on a dimmer system is causing this issue. The 2nd Pro purchased a new fixture and resolved the issue - there was no extra cost for this. We apologize for this experience and hope this doesn't stop you from using us in the future. All the best, Jiffy Customer Support Team

Customer Response
22/07/2020
There was nothing wrong with the fixture. Again I'm very disappointed in Jiffy's dishonesty. The pro put in the fixture without checking the light switch. The switch was a dimmer Switch and the pro should have known you can connect a security light to a dimmer switch, He never checked the switch. if jiffy is going to hire professionals they need to be the gate keeper by ensuring their pros act appropriately, when I contacted jiffy they instructed me to deal with the pro myself. That is not right if they want to protect their brand they need to take complaints seriously.

Quality, Value? NOT HERE!!!!
There is Nothing Professional at
Jiffy on Demand as the middle man will give you alot less value for your $ buck! Count on it!$!

To many complaints LOOK FOR &
SEE The BBB Reviews and be the judge!

For e.g
1) Plumbing Problem?
You would call Brothers Plumbing
2) For Heating AC or HVAC issues dealing with gas lines?
You would call Laird and Son.

Let's not get to comfortable with just a touch of a button. You will regret it.
They could not provide me with a exact quote, and that is NOT worth the convenience of being overcharged from a Company that does not honor their 100% Satisfaction Guarantee.
Sorry,but I seen the BBB Reviews and now here, I would say the five star reviews are very questionable if they are indeed authentic. Do your homework, and avoid the headaches. Ask a friend?
But this method will cost you dearly!

You have been warned!
Good Luck

We as Consumers have HomeStars around.
Nothing Short of Professionals you choose, to compare quotes, reviews, and you as a consumer can do that here at HomeStars.
What is HomeStars all about?
One word .....Transperancy!
TRUST RELIABLE HOME SERVICES
NOW I WILL TELL YOU WHAT HAPPENED TO ME WHEN I HAD USED APP CALLED "Jiffy"

This is Not a Professional Service! I felt I got scammed!!!! $$$
I had a 20 year old beautiful solid White Westinghouse Refrigerator and it stopped working.
Jiffy showed up was told to scrap it because new compressor needs replacing 100% sure of this.
Not worth it , the Jiffy "pro" says.
Paid well over $100 for what?

I Called a local place that deals with Appliance Sales & Service
I found on HomeStars, great!
The man came out the next day and in 20 min he found the issue.
The relay and capacitor tbat drives the compressor (as he said) were replaced. Two parts at $80 plus $120 for his time and service call all for a
Total Cost of $200 Crash!

My refrigerator works beautifully and has for six month now.
Just wanted to waited to see before posting this review.
I'm angry and very disappointed at Jiffy Services, that I could have thrown out my refrigerator that required two minor parts.
This is very disturbing that this can happen to anyone out there.
My new guy I use said these old refrigerators are worth repairing.
The new one only last about 7-10 years if your lucky. Great info of knowledge to know.

As far as I am concerned Jiffy ?
NOT PROFESSIONAL!
NOT RECOMMENDED!

YOUR OWN RISK!

I WILL STRONGLY RECOMMEND THAT YOU USE HomeStars INPOWER YOURSELF TO MAKE AN INFORMATIVE DECISION BY LOOKING AT REVIEWS, QUOTES, AND HAVING MULTIPLE CHOICES OF SERVICE NEN AND WOMEN THAT MAKES YOU THE CONSUMER COMFORTABLE AS YOU BRING THEM TO YOUR HOME TO DO SERVICE. SAFETY COMES FIRST AND WITH HomeStars , I FEEL COMFORTABLE BY DOING BETTER RESEARCH ON MY OWN!
TRUST, RELIABLE, FRIENDLY AND A GREAT VALUE, ONLY CAN BE FOUND ON HomeStars.

Many thanks to HomeStars for providing this this
Unique Transperancy Service!

Best regards,
DAVID KELLERMAN
Scam Busters