Further to my review of 2/12/21, I returned the goods to Kickmotion as they were no longer required. To date, no refund or contact the company has been received. I will avoid dealing with this comp... Ver mais
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Leia as opiniões dos outros
Kickmotion had a crucial part in stock and competitively priced. Had to buy the entire folding assembly rather than an individual part but that is probably down to Segway marketing. Ordered the pa... Ver mais
A empresa respondeu
All parts recieved in good condition and were wrapped/protected very well for international travel. (Shipped Great Britian to Vancouver BC, Canada). Shipping was also faster then expected. Will buy fr... Ver mais
A empresa respondeu
Absolutaly amazing, the Ninebot MAX G30 I bought is a superb build quality and great fun to be on, it makes my commute to work much more entertaining/efficient, I’ve been a petrol head my whole life... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Supplier of electric scooters and electric scooter parts, specialising in Ninebot and Segway products
Informações de contacto
Reino Unido
- kickmotion.co.uk
3,7
Aceitável
134 opiniões
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Needed spare parts to repair my Ninebot…
Needed spare parts to repair my Ninebot Max G30D. Delivery was very fast and now my G30D is working great again. Thanks for the great service!
25 de março de 2021
Resposta da Kickmotion Ltd
Thanks very much for your review. Please contact me on sales@kickmotion.co.uk, Id like to offer you a discount code for your kind words. Thanks
Confusing shipping policy, bad customer support
According to their shipping policy, they deliver to the EU, but when I put my EU address during checkout I get an error saying they can't deliver to my city. I contacted them to confirm what could be wrong but they never answered back. In a way I'm happy I couldn't order, imagine if I had a problem with an order and not being able to get a straight answer from them! It's sad as this company seems to be well referenced on public forums and the offer is thin...I guess I'll have to take my money to Chinese marketplaces
Update: Your passive-agressive double quotes really helps changing someone's mind, but okay! Here's how your "support" dealt with a simple query: imgur . com /a/6HWDNuS Can you find it now on your system??
20 de março de 2021
Resposta da Kickmotion Ltd
Hi there,
thanks for your "review"
After searching your name in our system there doesn't seem to be any reference to you. Please can you email us sales@kickmotion.co.uk and we'd be more than happy to help you with your purchase.
Kind Regards
Operations Director
Gerne wieder
26 de fevereiro de 2021
only fedex takes to long and is to…
only fedex takes to long and is to expensiv for thia ..
20 de fevereiro de 2021
Excellent service
Excellent service! THANK YOU! (I will definitely buy more from your store)
18 de fevereiro de 2021
Very helpful team
Very helpful team
Useful advice and items exactly as promised
10 de fevereiro de 2021
All parts recieved in good condition…
All parts recieved in good condition and were wrapped/protected very well for international travel. (Shipped Great Britian to Vancouver BC, Canada). Shipping was also faster then expected. Will buy from Kickmotion again!
2 de fevereiro de 2021
Resposta da Kickmotion Ltd
Hi Dean,
Thanks for your review, we really appreciate it!
Resposta da Kickmotion Ltd
Thanks for your review Jonathan
Helpful staff
Very helpful staff, knowledgeable and deliberately went out of their way to help.
21 de janeiro de 2021
Opinião espontânea
Resposta da Kickmotion Ltd
Cheers tony! Nice chatting with you!
Very pleased with their service
Very pleased with their service. Quick delivery by DPD and very competitive prices. Thanks!
19 de janeiro de 2021
Opinião espontânea
Resposta da Kickmotion Ltd
Glad you are happy!
Great customer service
I ordered from Kickmotion just before Christmas, they informed me that my parcel will arrive in France very soon. Thanks for the great customer service. Amazing prices, friendly staff. Ordered from these guys a lot they’re miles above the rest.
8 de janeiro de 2021
Opinião espontânea
Resposta da Kickmotion Ltd
Thanks Rachel for your kind words
I didn't get my order
8 de janeiro de 2021
Resposta da Kickmotion Ltd
Hi there, you should have recieved an email regarding your order.
If not, please contact us at sales@kickmotion.co.uk
Very pleased
Very pleased
Very pleased, fast postage and great communication!
16 de dezembro de 2020
Opinião espontânea
Mal Servicio
Cuando realizas el pedido, pone una fecha de entrega y después es totalmente distinto llego 5 dias despues. Y encima le escribes y ni te contestan, hasta que no abri disputa en Paypal, no me escribe. Penoso servicio. El producto recibido es de buena calidad y original lo recomiendo. Pero sigue siendo un mal servicio ya que no contestan a los correos.
Me ofrecio un descuento para una próxima compra, cosa que no volvere a comprar en su tienda porque no son confiables y encima tienen un pesimo servicio. No os recomiendo no pongan q es falsa mi experiencia porque tengo correos y capturas de pantallas que lo corroboran
16 de dezembro de 2020
Resposta da Kickmotion Ltd
Thanks for your false review.
Due to global pandemic and Christmas around the corner, all deliveries are taking a little while longer.
Your order was received on Friday at 18:30, Items are not fulfilled over the weekend which adds 3 days to your delivery time. This makes your item only 2 days late, which due to the global pandemic situation, i think that's a very reasonable time for shipping across Europe.
I did also compensate you for this with a large discount code for any inconvenience this may have caused.
Thanks for taking the time to leave a review.
Resposta da Kickmotion Ltd
Thanks Nick
Resposta da Kickmotion Ltd
Danke für Ihre netten Worte
Excellent
Excellent. Spedizione ralida. Buona comunicazione. Prodotti originali.top
3 de dezembro de 2020
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