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LawnStarter Opiniões 

7163
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Very convenient, they make sure you have someone scheduled and let you know if anything is changing. Quotes seem fair and paying is easy. When I called to talk to customer care when I moved to a new s... Ver mais

Classificada 3 em 5 estrelas

This company hires a lot of irresponsible people and pros. Nothing but headaches, and they charge a ridiculous rate for subpar issues and pros who can’t close gates. God forbid you have an issue,... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Nice to have a reliable service. Most lawn care services come out once or twice and then disappear without notice. With LawnStarter I know someone will come out regularly to keep our lawn looking tip... Ver mais

Classificada 5 em 5 estrelas

I rarely take the time to write reviews, but this lawn care service absolutely deserves it. From start to finish, the attention to detail was outstanding. Every section of the lawn was cut evenly and... Ver mais

Informações sobre a empresa

  1. Tratamento de relvados

Sobre LawnStarter

Escrito pela empresa

LawnStarter makes lawn care easy and stress-free. Whether you're balancing work, family, or time away from home, our platform helps you book reliable, affordable lawn services from trusted local professionals. Get a free, instant quote online—no spam calls. Manage everything through our app and enjoy a well-kept yard without the hassle. Rated highly for convenience and quality, LawnStarter gives you back your time while ensuring your lawn always looks its best. Read our reviews and see why thousands trust LawnStarter for weekly mowing, seasonal cleanups, and more.

More Than Just Lawn Mowing

Escrito pela empresa

From seasonal cleanups to shrub trimming—we do it all.
LawnStarter offers a full suite of lawn care services to keep your yard looking great year-round. Whether you need edging, fertilization, aeration, or leaf removal, our local pros have you covered. Book what you need, when you need it—all in one place.

Meet Our Done Right Guarantee

If it’s not right, we’ll make it right.

If it’s not right, we’ll make it right.
Your satisfaction is our priority. If a service doesn’t meet expectations, we’ll re-mow, fix the issue, or refund—no hassle, just peace of mind.

Informações de contacto

Too much on your plate?

Let us handle the lawn—so you have one less thing to worry about.

4,6

Excelente

TrustScore: 4.5 em 5

7 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 86% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(7163)

2225 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Patrick Danielle was very…

Patrick Danielle was very unprofessional. Showed up under the influence after canceling 3 times. Littered in my yard didn't even cut my grass . Most unprofessional company experience would not recommend.

8 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Very convenient

Very convenient, they make sure you have someone scheduled and let you know if anything is changing. Quotes seem fair and paying is easy. When I called to talk to customer care when I moved to a new state they were very polite and answered all my questions. The app is very easy to navigate and so far I would recommend it to everyone who like a convenient way to get thing around their yard done

8 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I am writing to express my extreme…

I am writing to express my extreme disappointment and frustration with the customer service I received from the representatives at LawnStarter regarding the service performed at my property on **July 9, 2026**.

While I appreciate that my lawn was cut, the condition in which my property was left afterward is completely unacceptable. After the mowing was completed, there were grass and mulch clippings scattered throughout my entire front yard. The amount of debris left behind is excessive. Simply walking across my front yard results in grass clippings being tracked back into my home, creating an unnecessary mess that I now have to clean up myself. This is not the level of service I expected when paying for professional lawn care.

When I contacted LawnStarter to explain the issue, I was shocked by the response I received from your customer service representative. Rather than acknowledging my concerns or offering a reasonable solution, I was informed that it would require an **additional charge** to have someone return and clean up the clippings left behind by your crew.

I honestly could not believe what I was hearing. How is it reasonable to expect a customer to pay extra to have a mess cleaned up that was created by the company providing the service? That makes absolutely no sense. A professional lawn service should leave a property looking clean and well-maintained, not create additional work for the customer and then attempt to charge even more to correct it. At no point was I informed that proper cleanup would be considered an additional service, and even if I had been, I would never agree to pay extra for someone to clean up after work they themselves created.

To ensure there is no misunderstanding regarding the condition of my yard, **I have included photographs** that clearly show the amount of grass and mulch clippings left throughout my front lawn. These photos accurately reflect the condition of my property immediately following the service.

What has disappointed me even more than the poor workmanship is the lack of concern shown by your customer service team. Instead of demonstrating accountability or attempting to resolve the issue, I felt as though my concerns were dismissed and I was simply presented with another bill. That is not how customers should be treated.

At this point, I am extremely dissatisfied with both the quality of the lawn service and the customer support I received afterward. Unless this matter is addressed appropriately, I intend to file a formal complaint with the **Better Business Bureau (BBB)** and share my experience on every consumer review platform available, including Google, social media, and other review websites. I believe other potential customers deserve to know about the quality of service and customer support I experienced.

I sincerely hope LawnStarter takes this complaint seriously and chooses to resolve this matter appropriately. I expect a response that reflects accountability and a commitment to customer satisfaction, because the service I received on July 9, 2026, fell well below any reasonable standard of professional lawn care.

10 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

They asked if I still wanted service when my front yard still looked good and when I told them I just needed the backyard done, they got to work and made it look amazing.

6 de julho de 2026
Classificada 1 em 5 estrelas

Unprofessional Behavior

From a text I received after a mediocre cut w/ sections missed and damage to skirting around house…

Jeff C. (Green Visions)
“We'll get you another pro… I don't have time for that redicuousness… I have over 90 accounts. Most of them are four star, full maintenance. Maybe half my accounts are through lawn starter. If you can't afford lawn care, maybe get little Timmy down the road with a push mower.”

26 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Discount caught me ..services/ reasonable rates kept me!

I’m not exactly sure how LawnStarter found me, but their introductory discounted rate convinced me to give them a try—and so far, so good!

I signed up my rental properties first because the pricing was very reasonable. Even without the discount, I think their regular rates are affordable. I was so pleased with the service that I also added my elderly grandmother’s house, so she doesn’t have to worry about finding someone to take care of her yard. Of course, I signed up my own home as well.

The customer service team has been friendly, responsive, and easy to reach. The lawn crews have been professional, courteous, and focused on getting the job done.

My only complaint is that your yard needs to be completely picked up before they arrive. For example, if you leave a bucket or other items in the yard, they won’t mow or weed-eat around them. That’s understandable from a liability standpoint, but it’s something to keep in mind.

Overall, after several rounds of service at all of my properties, I’ve been very happy with LawnStarter and would recommend giving them a try.

9 de julho de 2026
Classificada 5 em 5 estrelas

Good Service

They communicated well and provided a good service.

6 de julho de 2026
logótipo da LawnStarter

Resposta da LawnStarter

Andre, good communication goes a long way — glad it made a difference. We appreciate you taking the time to leave a review!

Classificada 5 em 5 estrelas

Great customer service

Great customer service. People show up when scheduled or communicate the change. Work done is fantastic. Yard looks wonderful and neat.

9 de julho de 2026
logótipo da LawnStarter

Resposta da LawnStarter

LeAnn, sounds like everything came together the way it should — reliable crew, good communication, and a yard you're happy with. That's all we're after. Thanks for taking the time to share this!

Classificada 5 em 5 estrelas

My experience was simple and easy to…

My experience was simple and easy to use the app. Brad the lawn pro suggested that the lawn be mowed once a week during the summer. We have had a lot of rain therefore the grass gets out of control. Thank you!
Becky Meyer

6 de julho de 2026
logótipo da LawnStarter

Resposta da LawnStarter

Becky, Brad's advice is spot on — summer rain can really make the grass take off fast, so keeping up with weekly mowing this time of year makes a big difference. Glad it's been a smooth experience using the app, and thanks for sharing!

Classificada 3 em 5 estrelas

Satisfactory!

1 de julho de 2026
logótipo da LawnStarter

Resposta da LawnStarter

Thank you, Chris! 'Satisfactory' means you may not have had the wow moment we always strive for — and that matters to us. A satisfactory experience is a starting point — not a finish line. A dedicated partner from our 3rd party remediation campaign will be reaching out to you shortly to discuss your experience and find a resolution that works best for you. We'd love to know and see what we can do to make your next experience with us something you'd truly rave about.

Classificada 5 em 5 estrelas

Extremely happy

I am so happy with our experience with lawnstarter. The entire experience from beginning to end was easy. Communication with our lawn professional, Christopher, was excellent and he always followed through with what he promised. I would recommend them to anyone who wants a great job done on their lawn!

1 de julho de 2026

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