Liquid Friday Opiniões 1470

TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

A very good experience this morning totally professional try to help as much as possible for myself, the problem was obviously myself. I couldn’t understand how the timesheets worked and have a non-... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Alot of umbrella companies are hard to get hold of or dont have the best customer service. Liquid Friday has changed my mind. They call you back straight away, they are personable and go out of thei... Ver mais

Classificada 5 em 5 estrelas

I was waiting for some details and waiting for the agency to send them but they didn't send them to me.. Anyway I tried calling out to the payroll establishment in which I able to speak to Elizab... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I’d like to give a special thanks to Jack B. for standing by me throughout the entire enrollment process. I also want to extend my gratitude to the entire team for their behind-the-scenes support; it... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de folhas de pagamento
  2. Serviço de pagamento

Escrito pela empresa

Leading UK, FCSA Accredited Umbrella company, we focus on delivering exceptional customer service for contractors and agencies. Find out more: https://www.liquidfriday.co.uk/


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 96% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Thieving payroll company, clearly haven’t stopped skimming salaries

I’m self employed and was put onto this scavenging payroll company by a recruitment agency. To my dismay I saw that they were taking £18 per week as a “business margin” all for themselves. Obviously as anyone with common sense would know, the agency who recruits the payroll company to handle their accounts should be paying said company. I bit my lip and carried on.

Liquid Friday on their website showed me my weeks rate which was what i expected minus the £18.

Then, this vulturing company had the absolute audacity to send me a text with a new rate for the same week, which was now deducted by £95! Nearly £100 of my hard earned money taken from me with no explanation. I write this review now after receiving that text. If they decide not to fix this I will be reporting to authorities (which a quick google search would tell you isn’t anything new to Liquid Friday) and even if they do

10 de fevereiro de 2026
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Resposta da Liquid Friday

Thank you for your feedback. We’re sorry that the registration process did not meet your expectations. We acknowledge that it can be time-consuming and are working to streamline it. One of the management team will be in contact shortly to discuss.

Classificada 5 em 5 estrelas

Olivia and everyone at Liquid Friday…

Olivia and everyone at Liquid Friday was helpful and followed up and did exactly what they promised .
Especially Olivia!
She was Awesome🥰

11 de fevereiro de 2026
Opinião espontânea
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Resposta da Liquid Friday

Hi Rob, Thank you so much for this review! We truly appreciate your support and are delighted to know you had a good experience with us we will pass this onto Olivia - Thank you Liquid Friday team!

Classificada 5 em 5 estrelas

Can’t fault them very helpful staff on…

Can’t fault them very helpful staff on hand to answer and solve issues and paid on time each week
Clear and easy app

Always keeping in touch in there after care

16 de janeiro de 2026
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Resposta da Liquid Friday

Hi Linda, Thank you so much for this review! We truly appreciate your support and are delighted to know you had a good experience with us - Thank you Liquid Friday team.

Classificada 5 em 5 estrelas

Yes thexcompany was!very helpful and…

Yes thexcompany was!very helpful and very polite great to deal wuth

5 de fevereiro de 2026
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Resposta da Liquid Friday

Hi, Thank you so much for this review! We truly appreciate your support and are delighted to know you had a good experience with us - We are always more than happy to help! Thank you Liquid Friday team.

Classificada 5 em 5 estrelas

Great communication honest service

Great communication honest service

28 de janeiro de 2026
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Resposta da Liquid Friday

Hi, Thank you so much for this review! We truly appreciate your support and are delighted to know you had a good experience with us - We are always more than happy to help! Thank you Liquid Friday team.

Classificada 3 em 5 estrelas

Tricky registration process

You were recommended by the agency. However, it took several attempts and phone calls/emails to complete the registration process which proved time consuming and tortuous. I hope the payroll process to follow will be smooth!

30 de janeiro de 2026
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Resposta da Liquid Friday

Thank you for your feedback. We’re sorry that the registration process did not meet your expectations. We acknowledge that it can be time-consuming and are working to streamline it. One of the management team will be in contact shortly to discuss.

Classificada 2 em 5 estrelas

Useless!!!!

30 de janeiro de 2026
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Resposta da Liquid Friday

Thank you for your feedback. We’re sorry that the registration process did not meet your expectations. One of the management team will be in contact shortly to discuss.

Classificada 5 em 5 estrelas

Good 👍 company

👍 Good 👍 company

29 de janeiro de 2026
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Resposta da Liquid Friday

Hi, Thank you so much for this review! We truly appreciate your support and are delighted to know you had a good experience with us - We are always more than happy to help! Thank you Liquid Friday team.

Classificada 4 em 5 estrelas

Reliable

Each time I had a reason to reach out to LF for help they are always there with a solution.

29 de janeiro de 2026
Opinião espontânea
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Resposta da Liquid Friday

Hi, Thank you so much for this review! We truly appreciate your support and are delighted to know you had a good experience with us - We are always more than happy to help! Thank you Liquid Friday team.

Classificada 4 em 5 estrelas

Quick, secure and detailed response

I emailed them asking some payslips for jobs u did more than a year ago, and they sent it to me very quickly and with all the information needed..
My accountant wanted to know some deductions, and Liquid Friday redirected it to me, being discreet, conserving my security.
And Elizabeth explained to me these deductions .
All clear now

26 de janeiro de 2026
Opinião espontânea
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Resposta da Liquid Friday

Hi, Thank you so much for this review! We truly appreciate your support and are delighted to know you had a good/Quick experience with us! Thank you Liquid Friday team.

Classificada 5 em 5 estrelas

Excellent

Excellent. Staff couldn’t be more helpful.

16 de janeiro de 2026
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Resposta da Liquid Friday

Hi, Thank you so much for this amazing review! We truly appreciate your support and are delighted to know you had a good experience with us! Thank you Liquid Friday team.

Classificada 1 em 5 estrelas

Zero star

Registration process is so complicated, long and require many phone call. Fee is highest I ever had. Only way you have customers, because some agencies working with you. No one will decide to use your service ever.

23 de janeiro de 2026
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Resposta da Liquid Friday

Thank you for your feedback. We’re sorry that the registration process did not meet your expectations. We acknowledge that it can be time-consuming and are working to streamline it. One of the management team will be in contact shortly to discuss.

Classificada 4 em 5 estrelas

Szacunek

Za wolno się poruszacie w liquidfriday pozdrawiam Marcin

23 de janeiro de 2026
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Resposta da Liquid Friday

Hi Marcin, Thank you so much for review! We will pass the feedback on to the team! Thank you Liquid Friday

Classificada 5 em 5 estrelas

All of the above

Wether it's Olivia, Jay or one of their other team members...

You are met with a highly trained member of the team who can assist with any of your questions and queries!

I personally work on the railway, so have had plenty of decent and far from decent experiences with umbrella companies over the years and

LIQUID FRIDAY

Is by far the not only the most efficient and helpful teams ive used personally and not only that they have a huge variety of benefits ranging from wage advances through to high street discounts.

If you are given the option of a few companies to choose from as your new payroll company for your new Assignment and Liquid Friday is on the list.....

Then it's a no brainer in my eyes

Paddy from cheshire

17 de novembro de 2025
Opinião espontânea
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Resposta da Liquid Friday

Hi Paddy, Thank you so much for this amazing review! We truly appreciate your support and are delighted to know you had a good experience with us- We will pass the feedback on to Olivia and Jay ! Thank you! Liquid Friday

Classificada 5 em 5 estrelas

Very competitive rates for a first…

Very competitive rates for a first class service
Always very friendly and helpful

21 de janeiro de 2026
Opinião espontânea
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Resposta da Liquid Friday

Hi Karl, Thank you so much for this amazing review! We truly appreciate your support and are delighted to know you had a good experience with us- Thank you! Liquid Friday team

Classificada 5 em 5 estrelas

Liquid Friday: Five Years of Outstanding Service and Care

I’ve been with Liquid Friday for over five years, and that alone speaks volumes. In a world full of umbrella companies, there is Liquid Friday, and then there is everyone else. They are an exceptional team of true professionals who consistently deliver outstanding service.

They have never missed a payment, their communication is always clear and prompt, and their advice is spot-on. The mobile app is excellent, very well designed, easy to use, and a reflection of how organised they are as a company.

Special mention to Harrison, Head of Payroll, whose service and advice are always first-class, and to Elizabeth in Customer Service, who recently sorted out my pension salary sacrifice arrangement within minutes. That was such a smooth, efficient experience. It left me genuinely impressed!

What sets Liquid Friday apart is that they genuinely care about me and always look after what’s best for me. The benefits and offers they provide are another great bonus.

I cannot recommend them highly enough. They are simply awesome.

21 de janeiro de 2026
Opinião espontânea
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Resposta da Liquid Friday

Hi Nikolas, Thank you so much for this amazing review! We truly appreciate your support and are delighted to know you had a good experience with us- We will pass the feedback on to Harrison and Elizabeth! Thank you! Liquid Friday

Classificada 5 em 5 estrelas

Customer service was great.

Customer service was great.

23 de dezembro de 2025
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Resposta da Liquid Friday

Hi, Thank you so much for letting us know! We truly appreciate your support and are delighted to know you had a easy experience with us! Thank you! Liquid Friday

Classificada 2 em 5 estrelas

Hiding fees

Hiding fees, pay attention if you work through this agency.

20 de novembro de 2025
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Resposta da Liquid Friday

Thank you for your feedback. We’re reviewing this internally to improve our communication and will be in contact with you shortly to ensure everything is fully resolved.

Classificada 5 em 5 estrelas

Fast service and reliable, quick answer when you call

They are fast to respond on the phone and they provide a professional service

8 de janeiro de 2026
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Resposta da Liquid Friday

Hi, Thank you so much for letting us know! We truly appreciate your support and are delighted to know you had a easy experience with us! Thank you! Liquid Friday

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