Luxxshapers Opiniões 158

TrustScore: 1.5 em 5

1,3

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Absolutely appalling company. Do not purchase from them under any circumstances. I so wish I'd read the reviews prior to purchase. The customer service email and telephone number are both unrecognis... Ver mais

Classificada 1 em 5 estrelas

Here’s a polished and professional version of your Trustpilot review: I received my order from LuxxShapers on time, and the delivery process was smooth. However, unfortunately, the fit of the... Ver mais

Classificada 1 em 5 estrelas

Bunch of thieving bastards based in Nigeria. Says it all really. Wished I'd researched this company more thoroughly before I made a purchase. Emailed the "support" email address countless times. Eve... Ver mais

Classificada 1 em 5 estrelas

My e-mails, chats, and contact page messages regarding my exchange are completely ignored. The contact Telephone ( UK number) is also stating incorrect number--. Dead end. I am not sure if I will ever... Ver mais

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1,3

Muito mau

TrustScore: 1.5 em 5

158 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 1 em 5 estrelas

AVOID AVOID AVOID AVOID It doesn’t even…

AVOID AVOID AVOID AVOID It doesn’t even deserve 1 star! This company is awful, avoid avoid avoid!!!
I ordered before Christmas, the item came within a week so that’s ok but it wouldn’t even get round my leg and I ordered a size large and being a size 14 I thought that would be ok. Anyway I requested to return as that’s the only way which is shocking, I got a reply months later with the address. I posted it back AND paid for postage. They have the cheek to just email to today to say they can’t refund as it’s been worn and damaged!! The bloody thing was tiny it wasn’t even possible for me to wear it. This company needs shutting down, I will be raising it with my bank and getting my money back! AVOID

25 de fevereiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Avoid this company

Avoid this company! They are absolutely dreadful.

I never write reviews but this one takes the cake. Paid extra for express delivery so I could have my item for my wedding day and it has still not arrived. You cannot get a refund from them as they will not respond to you. If you try to call the number it goes straight to a GiffGaff voicemail. Emails have all gone unanswered. I have tried to get a refund through my bank so hopefully that works out.

14 de fevereiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

You can’t get a refund!

The items I received weren’t fit for the purpose I required them for. I tried to contact them for a return and refund but was completely blanked.

After a few weeks of zero response I managed to obtain a refund via my bank.
I’d urge everyone to do this!

Useless company.

23 de dezembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

SCAMMERS

Have taken my money and not sent the items and no communication. SCAMMERS. Do not buy. Wish I had read the reviews first!!

12 de fevereiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

AVOID

definite con. email to contact doesnt work.

products are poor and dont do what they say.

returns not an option as you cant contact them

AVOID

6 de fevereiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Never arrived

They say they'll post your order within a few days and it'll arrive a few days after that...... I've chased and chased... apparently they're 'fulfilling my order'... Still.... weeks later.....

30 de janeiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible company

If I could I would give this company no stars, absolutely awful, no communication, took 6 weeks to get an acknowledgment from them to be able to return an item.
Don’t waste your time or money using this terrible company!!!

15 de dezembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Do not buy from this company

Do not buy from this company! No response to emails when trying to return. Returned anyway and back and forth for weeks arguing over a refund! Disgusting customer service.

27 de janeiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Company is a complete scam

Company is a complete scam! Paid for express delivery item came nearly 3 weeks later.. I tried to contact them regarding this and I got a rude reply to return when I received item by sending email.. which I did and they blocked my email so I couldn’t get in touch! Avoid this company like the plague.. taken this further to trading standards

26 de dezembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Why didn’t I read the reviews before…

Why didn’t I read the reviews before buying! I couldn’t even get the item past my knees, let alone fully up! I e been emailing all week for a returns label for a refund but not received anything back! Looks like I, going to have to put it down to my stupidity and not checking out the company first - that’s £30 down the drain - to anyone looking at Luxx don’t waste your time or money - the product is ridiculously tiny even though I ordered large 16/18 !! 🤬

13 de janeiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Just a scam

Just a scam. Will sell you something that’s not fit for purpose and then refuse to acknowledge a request to return it.
Please don’t waste your money

2 de dezembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Impossible to return item

Impossible to return item, i have raised it with citizens advice who have given me guidance and a template letter to post to them, failing that they’ll raise it with trading standards however they are aware. Please report to trading standards and the bank.

3 de janeiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Complete scam

Complete scam. Please do not buy from this site. They only allowed me to return one item (which I paid for) and then blocked my emails and won't pick up calls and have not refunded me one of the 2 items. They also made me pay for next day delivery and then posted 5 days later.

8 de janeiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Scam company

Scam company. Impossible to return badly fitting item and now I'm getting "message undelivered" responses from the email address they provide.

6 de janeiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Avoid avoid avoid

Avoid avoid avoid
3 emails and still no response on how to return an item for refund. Total scam AVOID.

30 de novembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

AVOID!

I’d have given 0 stars if that was an option. Wish I’d have read the reviews - customer service is non existent. Impossible to return an item as it has to be approved by customer service first, who ignore all correspondence. Item wasn’t great either - supposed to be a body shaper but it didn’t hold anything in at all, just stretched to my body shaper. I’m angry at my wasted money.

28 de novembro de 2024
Opinião espontânea

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