Mifo Opiniões 470

I emailed to request a refund well within the 30 day window. Their initial reply was within 5 minutes asking me to clarify if it was opened or unopned & if I wanted a refund or exchange. I replied promptly as well and now it's 12 days later and despite me sending 5 follow up emails I've still received no reply.

A scam. My Mifo headphones broke a couple of weeks after purchase. I have been trying to arrange a replacement since December. It's been 4 months now and nothing has happened. I would stay away from this company.

Terrible. I have bought 2 sets of the previous generation buds and no issues. They won’t connect or sync, when/if they do they cut out.
The worst part is the support from Mifo, responding at the start and now I have asked for a new pair or a refund they are ignoring my emails. Would never buy again from them, disappointed is an understatement.

Ordered a toaster, got a delivery of a massage gun. Despite numerous emails Mifo will not pick up the gun and deliver my toaster. Fair Trading has issued a warning against this company. So AVOID THIS COMPANY

I purchased a baby monitor from Mifo and it never showed up as they never sent it. They would not refund me and now they won’t respond to my emails. $180 gone!

Bought earbuds and wasnt happy with how they work and the connection. Sent an e-mail within the first 14 days for a refund and never heard back from them.
Dont buy here!!!

Lying Thieves, avoid at all costs

I have sent in excess of 10 emails trying to arrange for the earbuds I purchased to be returned for credit. The sound quality of them is very tinny and not what I expected or wanted.
All I have received is road blocks every step of the way, along with many platitudes about how good you are and how you "understand my frustrations". Going by other reviews...I am not Robinson Crusoe here, as 99% of them all say the same thing and are scathing of your professionalism and unacceptable service/quality & returns policy.
I spent $150, so will put this down to experience and cut my losses... you are not worth time & effort for me to to continually chase my tail trying to resolve this.
For those reading this review... check out the public warning issued by consumer vic on mifo australia

If I could give no stars I would. CONSUMER BEWARE!! My product is faulty and no solution was given. Promises of refund or exchange and then silence. DO NOT BUY FROM THEM. I've since found public warning online from consumer affairs.

I wanted to support a small Aussie business, but MiFo’s customer service has been genuinely appalling.

I bought the MiFo O5 Plus Gen 3 in October 2024 and when one earbud became significantly quieter, I contacted support multiple times. Replies took weeks to months, and when they did respond it was mostly copy-paste troubleshooting. At one point I was sent reset instructions for the wrong model (mine has touch sensors, not buttons), which wasted even more time.

After months of chasing, I was offered a replacement — but then it turned into another long cycle of delays, apologies, and no action. I repeatedly had to follow up just to get basic updates.

The worst part: I was eventually sent a return label and went to the post office they directed me to, only to be told they couldn’t accept the return because something was wrong with the label. Whether that was a “system issue” or not, as the customer it felt like being messed around yet again after nearly a year of this.

Overall it feels like MiFo takes advantage of customers by dragging things out and hoping you give up. The product is fine when it works, but if you have any issues, be prepared for a nightmare. I wouldn’t recommend.

Failed to deliver product, ordered the headphones and then when you email , get a reply and then the communications just stops. DO NOT ORDER from them at all, a total scam and would trust them should be removed from saying Australian .. I wanted to support a small Australian company and then all you get is issues

My experience with the trail camera from the website has been good so far. The motion detection is quick, and I captured clear footage of wildlife in the backyard. The instructions could be clearer, but performance is solid.

When I used the Ekko smart scale from the website, it synced with my phone instantly. The app shows clear progress charts, which keeps me motivated. I’m not sure how precise all the body metrics are, but the consistency is good

I tried the smartwatch with AI features from the website, and it works fine for tracking steps and heart rate. The extra smart features feel more like a novelty than something I’d use daily. It’s decent, just not groundbreaking.

My thoughts on the Bonzachef coffee grinder are mostly positive. I bought it from the website during the sale, and it handles beans smoothly. It’s compact and easy to clean, though it can be a bit noisy early in the morning.

This is a fraudulent company DO NOT BUY. $199 headphones didn’t work. Contacted customer service several times by email. Initially they responded but a month later they have ignored all further follow up. No one responds to their online chat but they pretend they’ll be with you in 5 minutes. You’ll still be there a day later!

When I used the Sonictrek sleep buds, they were very comfortable for side sleeping. I barely felt them in my ears. The audio is more suited to soft sounds than music, but they did help me relax at night.

My experience with the Ekko sports massager from Mifo Australia has been excellent. After long workouts, I use it on my calves and shoulders, and it loosens the muscles quickly. It feels powerful without being too noisy, and the grip is comfortable.

When I tried the Sonictrek QuietMix headphones, the noise cancelling worked decently in my office. However, after two hours, the ear cushions felt a bit warm. Sound quality is fine for calls and music, just not exceptional. They’re okay if you catch them at a discoun.

When I used the Mifo O5 Plus earbuds during my daily commute, I was honestly impressed by how long the battery lasted. I went almost a full week without charging the case. The sound is rich, and they stay secure even when I’m rushing to catch the bus. Mifo Australia clearly focuses on practical features, not just flashy marketing.