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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I had such a great experience with the clothing from Murci. Everything I bought was stylish, comfortable, and really well made, which made a big difference during my trip. The quality held up perfectl... Ver mais

Classificada 5 em 5 estrelas

I was looking for holiday clothes and came across a beautiful dress on Murci. I couldn’t find anything else I liked as much, so I decided to order it. Unfortunately, I ordered the wrong size, but the... Ver mais

Classificada 5 em 5 estrelas

10/10 outfits, delivery and customer care was very responsive. I wish returns would get better but so far I’m happy with all my fits and I have already added more to my wishlist for my next holiday 💕... Ver mais

Classificada 5 em 5 estrelas

I have just received three items from Murci. I was firstly very impressed with the delivery and how quickly my order arrived. The dresses and corset I ordered are beautiful! I feel amazing in them! Pe... Ver mais

Informações sobre a empresa

  1. Loja de roupa
  2. Designer de moda

Escrito pela empresa

In 2021, MURCI was launched. Inspired by the luxury fashion houses, MURCI was created with the idea of designing in-house, exclusive styles, but with an affordable price. What was once one-person’s vision to bring fresh innovation to women’s fashion, soon developed into a growing team of designers, marketing specialists, & more.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

4 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 13% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais
Todos os idiomas

Classificada 5 em 5 estrelas

What I love most about Murci is how…

What I love most about Murci is how stylish, flattering and how aesthetically pleasing the individual items are. Price range is fantastic for the items themselves. Unique and always on trend. They are my first go to when I’m looking for a the perfect fit check for any occasion, leaving you feeling comfortable and confident. You can really tell attention has been put into the details and the overall aesthetic.
I will always recommend Murci for the chic, classy and stylish brand that they are!!

13 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Inconsistent Quality and Policy - Refusal to Honour Consumer Rights

When the items arrived the quality was disappointing and the sizing inconsistent, so I contacted the company to arrange a return for the items I didn’t wish to keep.

What followed has been one of the most frustrating customer service experiences I’ve had. Customer support has been dismissive and unhelpful, repeatedly insisting that because the items were “outlet” they will only offer store credit rather than a refund.

What makes this worse is that the information on their website is inconsistent. The refusal to refund outlet items is not stated across all pages relating to refunds and returns, including the materials provided at the time I attempted to return the items. This creates a misleading situation for customers and raises serious concerns about transparency.

Despite raising this clearly, the company has shown no willingness to address the issue properly. I have therefore had to escalate the matter, report the situation, and seek support from my bank and Trading Standards.

This entire experience has been shocking, unnecessarily stressful, and a complete waste of my time. I would strongly advise anyone considering purchasing to read their policies extremely carefully and be prepared for a difficult returns process if something goes wrong.
Order 521056

3 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I ordered the MINX

I ordered the MINX
Printed long sleeve mini dress and it looks Amazing! Such a flattering dress. Beautiful quality and packaging. X

12 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

dress order

ordered a dress for my birthday- arrived the next day, everything perfect, feels great quality and looks just like the pictures. Only good things to say and an overall great experience

5 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I ordered a dress for my daughter

I ordered a dress for my daughter , it arrived quickly . It is gorgeous, the fabric and quality is excellent. I went straight onto the website and ordered another one for her birthday x

6 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Absolute disaster

Absolute disaster, if you are looking for good quality, you should not buy anymore! At first I was only sent one dress even though I had ordered two. Then with the first dress the seam went directly open and with the second much the golden metal detail off, I had to sew it temporarily and contacted the customer service. I didn't get any money back because I sewed it back on and it was worn (I only wore it once) and there is usually a guarantee.

11 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

So Happy with my order!

I have just received three items from Murci. I was firstly very impressed with the delivery and how quickly my order arrived. The dresses and corset I ordered are beautiful! I feel amazing in them! Perfect sizing and, the material of all items feel great. The suede contour corset is made to perfection. I would highly recommend and I shall be ordering from Murci again!

11 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

My first time ordering from Murci and…

My first time ordering from Murci and I’m impressed. The dress is exactly as described and looks just like the photo. It fits true to size and feels good quality. I’ll be sure to use Murci again.

10 de março de 2026
Opinião espontânea

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