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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I had such a great experience with the clothing from Murci. Everything I bought was stylish, comfortable, and really well made, which made a big difference during my trip. The quality held up perfectl... Ver mais

Classificada 5 em 5 estrelas

I was looking for holiday clothes and came across a beautiful dress on Murci. I couldn’t find anything else I liked as much, so I decided to order it. Unfortunately, I ordered the wrong size, but the... Ver mais

Classificada 5 em 5 estrelas

10/10 outfits, delivery and customer care was very responsive. I wish returns would get better but so far I’m happy with all my fits and I have already added more to my wishlist for my next holiday 💕... Ver mais

Classificada 5 em 5 estrelas

I have just received three items from Murci. I was firstly very impressed with the delivery and how quickly my order arrived. The dresses and corset I ordered are beautiful! I feel amazing in them! Pe... Ver mais

Informações sobre a empresa

  1. Loja de roupa
  2. Designer de moda

Escrito pela empresa

In 2021, MURCI was launched. Inspired by the luxury fashion houses, MURCI was created with the idea of designing in-house, exclusive styles, but with an affordable price. What was once one-person’s vision to bring fresh innovation to women’s fashion, soon developed into a growing team of designers, marketing specialists, & more.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

4 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 13% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais
Todos os idiomas

Classificada 5 em 5 estrelas

Products are high quality and gorgeous

Products are high quality and gorgeous. Shipping updates come regularly through email and parcels are easy to track. Orders arrive in great packaging and high quality care is put into each order.

4 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

unreliable postage & refuse refunds

paid for next day delivery, the order arrived late and they completely refused to compensate the delivery fee paid. terrible customer service, these days retailers expect consumers to pay for things even when they don’t meet their obligations!

4 de março de 2026
Opinião espontânea
logótipo da Murci

Resposta da Murci

Hi,

Thank you for taking the time to leave your review. We’re very sorry to hear that your order did not arrive as expected.

I can confirm that your order was dispatched from our warehouse on time using the next day delivery service you selected. Unfortunately, once parcels are handed over to the courier, delivery times are managed by them, and on this occasion it appears there was a delay within Royal Mail’s network that was outside of our control.

While we completely understand how frustrating this can be, as the order was dispatched on schedule from our side, we’re unable to offer compensation for delays caused by the courier.

We truly appreciate your patience and understanding, and if you need any further assistance with your order please feel free to contact our support team and we’ll be happy to help.


Kind regards,
MURCI

Classificada 5 em 5 estrelas

Great

Great. The clothes are so original ! I love the aesthetic!

2 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

AVOID MURCI CLOTHING

Absolutely do not order from these scammers. They know Google takes you to their Outlet (which isn’t obvious you’re in) where it’s hidden in small print the items are non-refundable. Quality is rubbish and if you need a refund they’ll only offer you store credit, not money back. Protect your money and buy from a reputable company with a good returns policy. This “small business” clearly only cares about money and not customers, but I’ll ensure to tell everyone I know about my experience with Murci. Edit: I don’t know why they’ve responded with this canned response. I’ve already emailed their unhelpful customer service team who offer no resolve which is WHY I posted this review. Now I’m stuck with a £49 voucher for there, when their ethics make me want to never shop there again. (item was £50, yes they also take money FROM you for returning)

2 de março de 2026
Opinião espontânea
logótipo da Murci

Resposta da Murci

We appreciate your feedback and apologise profusely for your experience. We are unable to locate your order based off the information provided.

To help us provide some clarity on this this issue for you, could you please send us an email at customerservice@murci.co.uk with your address and postcode? This information will help us identify the issue.

Kind Regards,
MURCI

Classificada 5 em 5 estrelas

Always perfect products from Murci 💕…

Always perfect products from Murci 💕 never had a bad item. Quality is amazing and fit is true to size. Delivery is great and items always arrive on time. I have loved this brand for years xxxx

28 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Ordered from Murci a few times now and…

Ordered from Murci a few times now and never had an issue! Clothes are amazing quality and sizing is true to size, I’ve never had to send anything back. Love all their clothes and always come to them I’ve got something coming up as I love the designs so much!

26 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Impressed

The dress was very made and good quality material. Shipping was quick and the price was reasonable. I will shop here again !!

1 de dezembro de 2025
Opinião espontânea

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