Booking over the phone was so easy reservation lady did all she could she explained everything to us ..very polite and helpful,travelling to our destination, the driver very helpful, took our luggag... Ver mais
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Leia as opiniões dos outros
Our room was dated.No plugs near bed had to use a long wire extension I found in a drawer.Bathroom incredibly small.Would be impossible for a fat or heavy person to use the toilet which was in a narro... Ver mais
A empresa respondeu
The driver was very friendly and informative. The coach arrived on time. The hotel wasn't one of the best, however the bedroom was satisfactory. Evening meal was disappointing but breakfast was was... Ver mais
A empresa respondeu
My call was answered quickly and the lady I spoke with was very helpful. She was efficient, very polite and knowledgeable about the holiday. As there are several friends travelling together there wer... Ver mais
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Informações sobre a empresa
Sobre National Holidays
Escrito pela empresa
The Home of Brilliant Value Coach Breaks
Here at National Holidays, we live and breathe excellent getaways. We’ve got a wide range of affordable coach packages to suit every budget, and if you’re looking for an unforgettable break or holiday in the UK, Ireland or Europe, then we’ve got just the ticket.
With over 25 years of experience in the coaching industry, we know a few things about what makes a perfect short break away. And travelling with the UK’s leading specialist in coach holidays has its perks, because we’ve got a well-stocked catalogue of thousands of adventures for you to choose from!
From Shows & Events and Family Fun to our ever-popular Mystery Tours, we literally have 1000’s of holidays and short breaks for you to choose from in the UK and further afield.
Our collections are jam-packed with excursions and bursting with variety, but with one very important thing in common; they promise excellent value for money.
Not only that, we guarantee simple and hassle-free travel, with everything from return coach travel, transfers, accommodation and entry tickets included in your package.
Visit our website to find out more and book >>> www.nationalholidays.com.
Here at National Holidays, we live and breathe excellent getaways. We’ve got a wide range of affordable coach packages to suit every budget, and if you’re looking for an unforgettable break or holiday in the UK, Ireland or Europe, then we’ve got just the ticket.
With over 25 years of experience in the coaching industry, we know a few things about what makes a perfect short break away. And travelling with the UK’s leading specialist in coach holidays has its perks, because we’ve got a well-stocked catalogue of thousands of adventures for you to choose from!
From Shows & Events and Family Fun to our ever-popular Mystery Tours, we literally have 1000’s of holidays and short breaks for you to choose from in the UK and further afield.
Our collections are jam-packed with excursions and bursting with variety, but with one very important thing in common; they promise excellent value for money.
Not only that, we guarantee simple and hassle-free travel, with everything from return coach travel, transfers, accommodation and entry tickets included in your package.
Visit our website to find out more and book >>> www.nationalholidays.com.
Escrito pela empresa
Informações de contacto
111 High St, GL50 1DW, Cheltenham, Reino Unido
- 03332 342 498
- enquiries@nationalholidays.com
- nationalholidays.com
4,2
Bom
13 mil opiniões
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Emily ....
When I booked this 4 day break...I have to say I was so impressed by
EMILY
She in my opinion is the best first impression I can ever remember.
So very helpful
A valued member of your staff
All credit to her
3 de abril de 2026
Resposta da National Holidays
We're happy to hear that your first impression was so positive! We appreciate you acknowledging our team member's helpfulness and value to us. Thank you for your feedback.
Booking as a single traveller
Was told by booking agent that no single availability but could contact hotel to enquire. Got back the next day to say that could be arranged.
Actually encouraged to enquire by incentive of the £30 price reduction if booked by end of March which made the £60 single supplement more acceptable!
2 de abril de 2026
Resposta da National Holidays
We appreciate you bringing this booking experience to our attention. We're glad to hear that you were able to arrange single occupancy and that the incentive made the supplement more acceptable. Thank you for your feedback.
Best tour by far
Best tour by far in everyway
Phil was a brilliant drive very professional
5 de abril de 2026
Resposta da National Holidays
We're glad you had such a wonderful tour experience. It's great to hear the driver's professionalism stood out. Thanks for your feedback.
Lovely lady
Lovely lady who I spoke to, booking was very quick and easy, always great value holidays
2 de abril de 2026
Resposta da National Holidays
We're happy to hear that your booking was quick and easy, and that you found great value. Thank you for sharing your positive experience with us!
Resposta da National Holidays
Thank you so much for your positive review.
Best wishes, Clare
Resposta da National Holidays
Thank you for taking the time to leave us this review
Good telephone response
Rang with trepidation as wanted to make new booking with 2 vouchers received as xmas presents. Response was polite cheerful and speedy , no problem booking at all.
25 de março de 2026
Resposta da National Holidays
We appreciate you sharing your booking experience with us. We're happy to hear that our team was cheerful and helpful when you used your vouchers.
Really enjoyable experience.nice hotel…
Really enjoyable experience.nice hotel excellent food. The driver was very pleasant and professional
23 de março de 2026
Resposta da National Holidays
We're happy you found the experience enjoyable. It's great to hear you liked the hotel and food, and that the driver was pleasant and professional. Thanks!
I was happy with the information I was given
I was happy with the information I was given Aaron was patient and helpful as I had a few questions to ask.
13 de março de 2026
Resposta da National Holidays
We're happy to hear that the information was helpful and that our team member was patient while answering your questions. We appreciate your positive feedback!
Booked over the phone
Booked over the phone. Assistant was friendly, professional and the booking went straight through. Well done
28 de março de 2026
Resposta da National Holidays
We're happy to hear that your booking experience was seamless! We appreciate your positive feedback regarding our team's professionalism and friendliness.
Easy booking
21 de março de 2026
Resposta da National Holidays
Thank you for taking the time to leave us this review
A couple of the days out were poor.
16 de março de 2026
Resposta da National Holidays
We regret some days out were poor. We appreciate your feedback and will look into this.
The lady that dealt with my booking was…
The lady that dealt with my booking was so friendly and helpful it was a pleasure speaking with her
25 de março de 2026
Resposta da National Holidays
We're so happy to hear that the booking process was a pleasure, thanks to our friendly and helpful colleague. We appreciate you taking the time to leave us feedback!
Coach seating uncomfortable.
Coach seating uncomfortable.
Not enough legroom.
Relatively new coach made in China
29 de março de 2026
Resposta da National Holidays
We appreciate your feedback and regret the discomfort with the seating and legroom.
The Coach seats were hard and uncomfortable …
The seats in the Chinese coach we travelled in were narrow, hard and uncomfortable.
One evening there were no gluten free vegetables. Mostly the food was enjoyable and the waiters were helpful.
My room on the 3rd floor was comfortable but i felt that the ensuite could have been cleaner and the windows need replacing
The staircase to the left hand side of the bar, which I used, was dirty and didn't look as though it had been cleaned for months.
16 de março de 2026
Resposta da National Holidays
Thank you for your review. We regret that the coach seats were uncomfortable and gluten-free options were limited one evening. We'll address the cleanliness of the ensuite and staircase, plus the windows. We appreciate your feedback on the food and helpful waiters.
Representative on telephone very helpful
Representative on telephone very helpful
22 de março de 2026
Resposta da National Holidays
We appreciate you letting us know about the helpful telephone support you received; we are happy to hear it. Thank you for your feedback.
Booked to go to Lake garda italy venice…
Booked to go to Lake garda italy venice in june, Really excited countries never been before, Cant wait got a discount also, Booked easily always great holidays.
28 de março de 2026
Opinião espontânea
Resposta da National Holidays
We're happy to hear that you are excited about your upcoming trip to Lake Garda and Venice! We're glad you found the booking process easy and always have great holidays.
First coach trip with friends
I hadn't been on a coach trip before but it was very well organised and our driver was superb, couldn't fault him at all. All paperwork came through with our tickets before the event and our hotel for a 3* was very nice. If any criticism it would be the length of the journey with thd pick ups but I guess that's just the nature of a coach trip.
15 de março de 2026
Resposta da National Holidays
We're glad you enjoyed your first coach trip and that it was well-organized. It's great to hear you appreciated the driver and the hotel. We acknowledge the journey length due to pickups can be a drawback. Thank you for your valuable feedback.
A Nice experience!
I Recently booked a short event trip with National Holidays. It was very easy, I was not waiting long and the advisor was very polite and helpful and very quickly dealt with my booking.
27 de março de 2026
Resposta da National Holidays
We're happy to hear that booking your event trip was easy and efficient. We appreciate your kind words about our advisor's politeness and helpfulness in quickly handling your booking. Thank you for your feedback!
The holiday was great in general
The holiday was great in general
Staying at the Grand Hotel waa a nice experience.
However the check in was very slow.
Being a non meat eater.
The breakfast had plenty of choice.
The dinner not really.
The only other criticism is when we arrived in scarborough the going home pickup time went from 3pm to 1.30 without any valid reason.
Think it is important to stick to what you expect.
As I say. Was an enjoyable weekend and I would definitely book again.
Regards
7 de março de 2026
Resposta da National Holidays
We're glad you enjoyed your stay overall. We appreciate your comments regarding the slow check-in and limited dinner options for non-meat eaters. We'll look into the pickup time change. Thank you for your feedback, and we hope to welcome you back.
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