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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The lid to my magimix food processor broke. I got onto the internet and found “Need A Part” on replacement lids and bowls for my processor. it was very clear to understand, Sam sent me the required... Ver mais

Classificada 5 em 5 estrelas

When i ordered the part i was not 100 percent sure with the model number. But the person i dealt with double checked at the time of pickup and then mentioned that if it doesn't work you can bring th... Ver mais

Classificada 5 em 5 estrelas

I had waited 5 weeks to get and answer from the company where the fridge was made but still hadn't received it so I then went and sourced it myself and it took me a few minutes to search out and ans... Ver mais

Classificada 5 em 5 estrelas

Ordering a new coffee carafe was really easy on the Need A Part website. It arrived earlier than expected and was extremely well packaged, which I was a little concerned about as the carafe was glass.... Ver mais

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4,7

Excelente

TrustScore: 4.5 em 5

251 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Exceptional Service and Support from Tina

I had an outstanding experience with Need A Part, thanks to Tina.

I am based in the Cook Islands, so I arranged for my order to be sent to someone in New Zealand who could bring it over for me. Unfortunately, I then realised that the first person would not receive the package in time before travelling, so I had to quickly organise a second contact in a completely different location and request a delivery address change.

Despite multiple changes and a very time sensitive situation, Tina handled everything quickly, professionally, and without any fuss. Her communication was prompt, clear, and genuinely helpful throughout the entire process.

What could have easily been a stressful and complicated situation was made simple thanks to her efficiency and willingness to assist.

I highly recommend Need A Part, and especially Tina, for going above and beyond to help their customers.

12 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

Great service. Easy to find the part I needed, easy payment, great communication and very speedy delivery. What more can you ask for. Keep it up. Trustworthy company.

28 de julho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Ordered a Spartan Drive wheel axle…

Disregard this review. The company that I was referring to was not Need A Part rather Need This Part. My error.
Ordered a Spartan Drive wheel axle cover for my motorhome. I was supposed to get a order # to track delivery. Never got confirmation from Need A Part although credit card was charged immediately.
Wrote several emails asking for confirmation and status. Never heard back from them. Gave them over a week to reply. Just silence. I cancelled the charge on my credit card. This is definitely a SCAM. BEWARE!

18 de junho de 2025
Opinião espontânea
logótipo da Need A Part

Resposta da Need A Part

Hi Paul. We don't sell Spartan parts (or any parts for motorhomes), nor do we sell to the US. I don't think it's possible for you to have had this experience from Need A Part.

Classificada 1 em 5 estrelas

Ordered a oven seal at the end of…

Ordered a oven seal at the end of January which stipulated that this seal would be delivered 10 working days from purchase on line.I had to chase this after 25 plus working days to find the part had not arrived from the supplier and told it would be the beginning of the next week.It is now the 5th of March and after my further contacting them I have been told the supplier has not provided the part and I will be refunded after asking such.Bitterly disappointed with feedback only when I contact them and their no policy of 10 working days.

5 de março de 2025
Opinião espontânea
logótipo da Need A Part

Resposta da Need A Part

Hi Guy

I'm sorry you had a bad experience with us. For items we don't hold in stock, we always get an ETA direct from the supplier before quoting (and in this case it was 2 weeks). Obviously this turned out to be incorrect, which is unfortunately out of our control.

I should like to note that on each occasion you contacted us we replied promptly with the latest information we had available from our supplier, and when you did request a refund, it was actioned immediately.

That said, I do apologise that we were not more pro-active in chasing it up for you.

Classificada 5 em 5 estrelas

Fantastic business A+++

A+++ business communication was fantastic and my new remote arrived in two days from my order being placed on the weekend. Great service , fast delivery couldn't ask for more. Thanks.

4 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Recommend

Quick reply to my initial inquiry resulting in easy to place order of specific part, and delivery of correct part received in timely fashion

27 de agosto de 2024
Classificada 5 em 5 estrelas

Trustable company

Quick delivery, great variety for me, product was safely packaged and no issues, wide variety of parts. Great quality company, do recommend. (I ordered wf-1000xm4 charging case)

28 de julho de 2024

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