What I really like about them is that I, first of all, really really like the product, particularly the Unwind product, which is really useful for me. I have quite real struggles with anxiety and it... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I had an issue with one of the products. Jessica from the support team had the problem resolved even though it was out of normal business hours. Great products and an even better customer service.... Ver mais
A empresa respondeu
Taste = brilliant Benefits = noticeable Price = Competitive I am very happy with my subscription and the ease of use of the website. Pam from customer service has been super helpful too! I'd... Ver mais
A empresa respondeu
I bought a variety pack last month to see how they are, absolutely brilliant! One of the best electrolytes I've tried recently, nice flavours and tasty. I recently contacted puresport about an order,... Ver mais
A empresa respondeu
4,7
Excelente
2 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good products and understanding customer service team.
What I really like about them is that I, first of all, really really like the product, particularly the Unwind product, which is really useful for me. I have quite real struggles with anxiety and it genuinely does help me drift off to sleep and unwind in the evening whilst I'm reading a book.
What is really impressive about the company, though, is not just the product. When I've had to change product or pause the product or cancel something, there's been no fuss. Really helpful, they've gone out of their way to be supportive. They accidentally sent the wrong order once, which is totally understandable, but in return they let me keep the wrong item and sent me a complimentary free item as well, which shows really, really brilliant customer service. You can really trust this company, and Eliza, in particular, was really supportive over email, absolutely fantastic service. Couldn't recommend them enough
8 de junho de 2026
Opinião espontânea
I had an issue with one of the…water bottles
I had an issue with one of the products. Jessica from the support team had the problem resolved even though it was out of normal business hours. Great products and an even better customer service.
Scott
22 de abril de 2026
Opinião espontânea
Resposta da Puresport
Hi Scott,
Thank you so much for taking the time to leave this review.
We're delighted to hear that Jessica was able to help resolve the issue with your water bottle and that you had a positive experience with our customer support team. We'll be sure to pass your kind words on to her.
Thanks again for your support, and we're so pleased you're enjoying both our products and service.
For the Long Run,
Team Puresport
Great range of products
Great range of products, with natural ingredients, easy on the stomach and definitely enhanced my performance.
24 de maio de 2026
Opinião espontânea
Resposta da Puresport
Hi Ruth,
Thank you for the fantastic review.
It's always rewarding to hear that our products are helping people get more out of their training and recovery. We put a lot of care into creating effective products with ingredients you can trust, so feedback like this means a lot to the team.
We really appreciate your support and look forward to being part of your journey for many more sessions to come.
For the Long Run,
Team Puresport
The quickest responsive customer…
The quickest responsive customer service I’ve ever experienced! Jessica was amazing and solved my issues incredibly quickly, I love that this is still a p2p experience, not an AI bot. Probably the quickest customer service I’ve experienced from a large company!
1 de junho de 2026
Opinião espontânea
Resposta da Puresport
Hi Kt,
Thank you for such a wonderful review.
We are delighted to hear that Jessica was able to resolve your issue so quickly and provide the level of support you were looking for. She will be thrilled to hear your kind feedback.
Providing fast, personal, and genuinely helpful customer service is incredibly important to us, so it means a lot to know that this stood out in your experience.
Thank you for your support and for taking the time to share your thoughts.
For the Long Run,
Team Puresport
Couldn’t recommend more
Couldn’t recommend more. Got me through a marathon and a half marathon this month!!!!
27 de maio de 2026
Opinião espontânea
Resposta da Puresport
Hi Christopher,
Thank you for such an amazing review.
We are delighted to hear that our products helped support you through both a marathon and a half marathon this month. That is an incredible achievement, and we are honoured to have been part of your journey.
Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience.
Congratulations on your races, and thank you for your support.
For the Long Run,
Team Puresport
Taste = brilliant
Taste = brilliant
Benefits = noticeable
Price = Competitive
I am very happy with my subscription and the ease of use of the website.
Pam from customer service has been super helpful too!
I'd recommend giving this a go!
27 de maio de 2026
Opinião espontânea
Resposta da Puresport
Hi Kyle,
Thank you for such a fantastic review.
We are delighted to hear that you are enjoying the taste, noticing the benefits, and finding great value in your subscription. It is also wonderful to know that you have found the website easy to use and manage.
Pam will be especially pleased to hear your kind words. We are glad she was able to help and make your experience even better.
For the Long Run,
Team Puresport
Received my order
Received my order, it’s day 2, hard to comment on the electrolytes just yet, had a bit of an issue with the socks that came with it, new pair was sent out without a list of questions which is refreshing! Delivery was also very fast! Can’t wait to see how the product works! Thank you
28 de maio de 2026
Opinião espontânea
Resposta da Puresport
Hi Linda,
Thank you for taking the time to share your experience.
We are pleased to hear that your order arrived quickly and that the issue with the socks was resolved promptly and hassle free. Providing straightforward and efficient support is something we strive for, so it is great to know that reflected in your experience.
We hope you continue to enjoy the electrolytes as you spend more time with them, and we look forward to hearing what you think.
For the Long Run,
Team Puresport
Resposta da Puresport
Hi Anna,
Thank you for your kind review.
We are delighted to hear that you are enjoying the products and that you had a positive experience with our customer service. Providing helpful support and a great customer experience is always our goal.
For the Long Run,
Team Puresport
Love love love!!
Regardless of the product, I have never been disappointed. From fantastic quality apparel, through the best (by far) electrolytes on the market and products aiding my recovery. I would recommend this to everyone. Also the shipping is super speedy which makes making orders even more exciting.
21 de maio de 2026
Opinião espontânea
Resposta da Puresport
Hi Lusa,
Thank you so much for the amazing support and recommendation!
We’re really grateful to have you as part of the Puresport community, and it’s great to hear we’ve continued to meet your expectations.
Feedback like this means a lot to the whole team.
For the Long Run,
Team Puresport
Pam was amazing and dealt with my issue…
Pam was amazing and dealt with my issue very promptly!
21 de maio de 2026
Opinião espontânea
Resposta da Puresport
Hi Izaak,
Thank you so much for your kind words! We’re delighted to hear Pam was able to resolve your issue promptly and provide a great experience. We’ll be sure to pass your feedback on to her.
For the Long Run,
Team Puresport
Prompt and Kind Customer Service
The customer service was very quick to respond to my query and were very accommodating, sending out extra product when they didn’t even have to.
21 de maio de 2026
Opinião espontânea
Resposta da Puresport
Hi Matt,
Thank you so much for the lovely feedback!
We’re really glad our team could help quickly and make your experience a positive one.
Supporting our community always comes first, and we truly appreciate you taking the time to share this.
For the Long Run,
Team Puresport
Pam @ Customers care very fast to reply…
Pam @ Customers care very fast to reply to my email over address change. Very grateful she was so on the ball
20 de maio de 2026
Opinião espontânea
Resposta da Puresport
Hi Jake,
Thank you so much for your kind words!
We’re really happy to hear Pam was able to assist quickly with your address change and make the process smooth for you.
We’ll be sure to pass your lovely feedback on to her.
For the Long Run,
Team Puresport
Brilliant Customer Service
I recently made a return order, but the refund never came into my account. After waiting a few weeks, I decided to reach out to CS. Moments after emailing to inquire about it, Eliza from Customer services quickly responded with an apology and an immediate refund. Many thanks to Eliza at Pure-sport for her professionalism and dedication!
18 de maio de 2026
Opinião espontânea
Resposta da Puresport
Hi Theo,
Thank you for taking the time to share your experience.
We are very sorry for the delay with your refund, but we are really pleased to hear that Eliza was able to respond quickly and get everything resolved for you. She will be very happy to hear your kind words about her professionalism and support.
We truly appreciate your patience and understanding, and we are glad we could put things right.
For the Long Run,
Team Puresport
In the short time I’ve been with…
In the short time I’ve been with Puresport buying their gels I have no regrets in swapping this brand from an a brand I’ve used for a long time. I can buy the gels from a local shop where I live.
16 de maio de 2026
Opinião espontânea
Resposta da Puresport
Hi Kate,
Thank you for your great feedback.
We are really pleased to hear that you have been enjoying the gels and that making the switch to Puresport has been such a positive experience for you. It is also great to know that being able to pick them up locally has made things even more convenient.
For the Long Run,
Team Puresport
Had a minor issue with not having…
Had a minor issue with not having something sent to me with my subscription order, emailed and received a response the next day, Jessica so kindly sorted it for me with no problems!
15 de maio de 2026
Opinião espontânea
Resposta da Puresport
Hi Allyah,
Thank you for your kind review.
We are really pleased to hear that Jessica was able to quickly resolve the issue with your subscription order and make the process easy for you. She will be very happy to hear your feedback.
For the Long Run,
Team Puresport
I overlooked changing my delivery…
I overlooked changing my delivery address
When I emailed to get it altered at 7.30 in the morning
I got a reply within minutes and it was taken care of immediately
Great service
Kevin
13 de maio de 2026
Opinião espontânea
Resposta da Puresport
Hi Kevin,
Thanks so much for sharing this! Really glad everything was quickly updated for you and the order got sorted smoothly.
That’s exactly the level of service we aim to provide, so it’s great to hear it came through in your experience.
We really appreciate your support.
For the Long Run,
Team Puresport
Fantastic products great tasting
Fantastic products great tasting
9 de maio de 2026
Opinião espontânea
Resposta da Puresport
Hi Kate,
Thanks so much for the kind words! It genuinely means a lot to hear you’re enjoying the products and the taste.
We really appreciate you taking the time to share this.
For the Long Run,
Team Puresport
Excellent customer service
Excellent customer service. I ordered something in error and Jessica was so helpful helping me to sort it out. It’s so rare to get good customer service these days I will order from Puresport again 👍🏻
8 de maio de 2026
Opinião espontânea
Resposta da Puresport
Hi Dawn,
Thank you for your wonderful feedback.
We are really pleased to hear that Jessica was able to help resolve your order issue quickly and smoothly. Providing helpful and genuine customer service is something we care deeply about, so your kind words truly mean a lot to the team.
It is fantastic to hear that you will be ordering from Puresport again, and we really appreciate your support.
For the Long Run,
Team Puresport
Used the products for a while now
Used the products for a while now, trust the brand and find them amazing for hydration during training blocks
8 de maio de 2026
Opinião espontânea
Resposta da Puresport
Hi George,
Thanks so much for the kind words!
We’re really glad to hear you’ve been using the products consistently and that they’re helping you stay hydrated through your training blocks. It means a lot to have your trust in the brand.
Wishing you all the best with your training ahead. Keep going strong!
For the Long Run,
Team Puresport
I ordered the variety pack & sadly one…
I ordered the variety pack & sadly one had popped in the pack, Pam at Puresport came back to me straight away & rectified everything with in minutes. Absolutely outstanding customer service! 100% will buy again!
6 de maio de 2026
Opinião espontânea
Resposta da Puresport
Hi Jay,
Thanks so much for your kind words, Jay!
We’re glad Pam was able to get everything sorted quickly for you.
We really appreciate you taking the time to share this, and we’re delighted to hear you’ll be buying again.
We’ll be sure to pass your feedback on to Pam, too!
For the Long Run,
Team Puresport
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.