The most useless customer service i have ever come across in years! Trying to talk to a human being is impossible! Just automated AI jargon. I cannot return an item that is too small as they did not s... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Ehrlich gesagt freue ich mich, dass es P&Q nicht nur online gibt! Zu meiner persönlichen Freude gibt es diesen Store auch leibhaftig vor Ort!! Die Frauen sorgen immer wieder dafür, das es im Store n... Ver mais
Found trainers that are out of stock everywhere else on Queens. I was able to use a discount code (even better) and despite the £6 delivery fee I am delighted with the service I have received. They we... Ver mais
Fabulous first time experience- highly recommend! Ordered some flip flops by The North Face on 8th October and had immediate confirmation and tracking emails throughout. I was nervous given so... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We’re Queens, bringing you the best of the fashion world and the latest trends. Since 2021, we’ve been part of the Footshop family, offering complete outfits from head to toe in one place. Every day, we bring you inspiration through leading influencers, social media, and of course, our website, where over 18,000 products are waiting for you in stock. In our extensive range, you’ll discover a wide selection of brands such as Nike, adidas, Puma, Vans, Reebok, Asics, New Balance, The North Face, Patagonia, Birkenstock, Veja, and many more. Whether you prefer minimalist pieces or something more striking, we have something for everyone.
Informações de contacto
Prague, República Checa
- hello@queens.global
- queens.global
3,1
Aceitável
263 opiniões
Respondeu a 20% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
As pessoas também visitaram
Je wordt goed op de hoogte gehouden…
Je wordt goed op de hoogte gehouden over de voortgang van je bestelling. Goede service!
27 de julho de 2023
Resposta da Queens
Dear customer, thank you for the review and enjoy your new piece! Have a great day, Queens
Resposta da Queens
Hi there, we love to hear that you are happy with the delivery time. Have a nice day, Queens
Resposta da Queens
Hi there, thank you for the review and we're looking forward to your next purchase!
Great service
I order a jacket and is exactly what I orded, Service and delivery was perfect, would certanly recommand this company.
25 de julho de 2023
Resposta da Queens
Hello, thank you for the review, we love to hear this! :)
Prima bedrijf
Helemaal top. Schoenen waren in 5 werkdagen geleverd voor een erg mooie prijs. Zeer tevreden mee!
25 de julho de 2023
Resposta da Queens
Thank you for the positive feedback!
Prima site!
Ook eerst op trustpilot gekeken voordat ik ging bestellen. Vertrouwde het niet helemaal, maar mijn schoenen zijn na 6 werkdagen netjes thuis geleverd! Zeer tevreden!
23 de julho de 2023
Resposta da Queens
We’re grateful that you took the time to leave us a review. Thanks a lot!
Bestelde product is prima alleen de…
Bestelde product is prima alleen de wachttijd was
langer product moest uit slovenie komen.
23 de julho de 2023
Resposta da Queens
Thank you! Your positive feedback is much appreciated.
We ship all orders from our central warehouse in Prague, Czechia.
Top webshop
Top webshop
Snelle levering en goede communicatie. Ik was in eerste instantie sceptisch. Ik kende de webshop niet en de reviews waren wisselend. Nadat ik geen order bevestiging had ontvangen, probeerde ik contact op te nemen met de klantenservice. Telefonisch niet bereikbaar. Ik maakte me direct zorgen of de webshop wel zuiver was. Vervolgens een DM via Insta gestuurd en snel reactie gekregen dat ik een spelfout had gemaakt in mijn mailadres. Het is direct opgelost, werd uitgebreid geïnformeerd over bestel- en orderstatus. Bovendien had ik de bestelling vrij snel binnen en de Nikes zijn origineel. Aanrader dus deze webshop!
28 de julho de 2023
Opinião espontânea
Resposta da Queens
Thanks for your 5-star review! We sincerely appreciate your feedback.
package hasnt arrived
12 de julho de 2023
Resposta da Queens
Hello,
thank you for the review. I'm sorry but I haven't found any communication with you and according to the tracking the package was delivered.
Please contact us at hoi@iqueens.nl and we believe that the situation will be resolved.
Thank you for your understanding.
Best,
Queens Team
Top Ware!!
Unkomplizierte Abwicklung, Top Ware, Sehr schneller Versand. Immer wieder gern.
Dankeschön!!👍
20 de julho de 2023
Opinião espontânea
Resposta da Queens
Hello, thank you for the review, enjoy your new pieces and we're looking forward to see you soon again! Queens
Resposta da Queens
We’re really grateful and appreciate you taking the time to share your rating with us.
Resposta da Queens
Thanks so much for sharing your experience with us.
Resposta da Queens
Hello,
we apologize for the inconvenience. Unfortunately we did not have the product in our stock anymore so we had to cancel your order and refunded you.
We believe that if you give us another chance, your experience will be a good one.
Thank you for your understanding.
Best,
Queens Team
Placed an order over 1,5 week ago,
Placed an order over 1,5 week ago,
Track&trace not active.
Still waiting for my delivery.
This can be improved
4 de julho de 2023
Resposta da Queens
Hello,
Thank you for your review and we apologize for the delay.
Your package has been successfully delivered and we hope you are satisfied with the product.
Once again, we apologize for any inconvenience caused.
Best,
Queens Team
Resposta da Queens
We are so grateful for your review. Thanks for sharing your rating with us.
Resposta da Queens
Hi dear customer, thank you for the review, we're glad to hear your parcel was delivered to you quickly. Have a nice day, Queens
Super Schuhe
Super Schuhe, alles original.
Sehr schnelle Lieferung. Immer wieder gerne.
28 de junho de 2023
Resposta da Queens
Hello, thank you for your feeback, we're happy to hear that! Queens
So far I did not receive what I have…
So far I did not receive what I have ordered and paid for.
17 de junho de 2023
Resposta da Queens
Hello,
we apologize for any inconvenience caused. Unfortunately we had a mistake on our website and we did not have the product in our stock anymore so we had to cancel your order and refunded you.
Thank you for your understanding.
Best,
Queens Team
Order was cancelled, but professional service
Unfortunately my order was cancelled (out of stock), but communication about this was highly professional and had my money back the next day (ordered from the Netherlands)
13 de junho de 2023
Resposta da Queens
Thank you so much for your kind words! We are sorry that your order has been cancelled.
Best,
Queens Team
The service was very good
The service was very good, and delivery in the Netherlands was very quick! Everything was well and product was as expected…
I can advise this company to anyone! Trustworthy
22 de junho de 2023
Resposta da Queens
Thank you for taking the time to share your positive experience with us. :)
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