I live in the U.S. and shop on line at your store, so while I was on holiday, shopping in person was on my to do list. My experience was fantastic. Shopping during the week was key, I had all the atte... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I live in the U.S. and shop on line at your store, so while I was on holiday, shopping in person was on my to do list. My experience was fantastic. Shopping during the week was key, I had all the atte... Ver mais
A empresa respondeu
Fantastic store, with really high quality products. Staff were incredibly helpful and offered great advice, as well as input on sizing and hemming the trousers I bought. Allowed us to try on various... Ver mais
Went into the store today when we arrived in London, the staff were lovely and super inviting. When we went downstairs we were greeted by Tony who was super knowledgeable, guided us on everything we w... Ver mais
I usually order online but decided to pop into the shop. Great store. Very welcoming by the friendly staff. Relaxed atmosphere. Nice layout on main floor and downstairs. Terrific quality items.... Ver mais
A empresa respondeu
REGULATION has over 30 years experience in manufacturing and retailing male fetish clothing & accessories in the UK. Established in 1991, we specialise in high quality latex & leather clothing, bondage equipment and gay fetish toys. Our online store serves customers worldwide whilst our London workshop team create our range of unique products for the specialist market and Fetish scene as a whole.
13A Bateman Street, W1D 3AF, London, Reino Unido
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very rarely does one have the quality experience Regulation provides in both customer service as well as superior product.
Wow! My order arrived really quickly and it ticked all my boxes 😉
its always good to do trade with our own people
5-Star-Premium-Service - especially within these tough "Corona-times"!
After an originally perfect package delivery there was still an unexpected damage on one bigger device.
The Service Team was quickly available by phone and very careful by eMail, with personal assistance. At the end a very effective and also generous solution was offered to me.
So thanks to all the team members "on ground", working hard these Corona days - giving us costumers still erotic pleasure with all their toys and products!

Resposta da REGULATION
Excellent customer service, fast delivery, high-quality products.
Really fantastic bits of kit. Very pleased
Easy to order, quick to deliver, good value with competitive pricing
Brilliant item came within 3 days. Great quality.
Amazing size guides on the website and perfect quality items !!
Fast reliable service will definitely be using regulation again
I've spent way more money here then I'll ever likely admit to anyone, but I keep coming back time and time again. Why? Because they're one of the few UK based sellers for these sort of items that's worth buying from. They only sell high quality brands, and all their own products are some of the best that can be found anywhere. They may seem expensive, but they are definitely worth every penny.
Their London based store is always a highlight of any trip to London, although I preferred their old store more as it was bigger, and weirdly seemed to be easier to get to despite being less central. But even with the smaller space, they still manage to fit most of the products out on display, without it feeling all crammed in together.
Ordering online normally results in a speedy delivery service. I recently handed in some items for repair which took much longer than I would have expected to arrive back to me (just over 2 months!), but the quality of the repairs matches the quality of their products - perfection.
Most of my friends have ordered at least something from them, and not one of them have any complaints. I can't say that about many businesses.

Resposta da REGULATION
First time order, it was a good service and I would recommend them
I order most of my Fetish gear and toys from Regulation, service and delivery as well as the shop is friendly and good. Recommended.

Resposta da REGULATION
Great response on the phone. Very good quality goods and came much sooner than I thought. Very happy. Thank you.

Resposta da REGULATION
As promised, on time and very professional
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.