Possibly the worst company I've dealt with in years. Supplied a faulty unit (it happens). They said they would refund me with 5 days of them collecting it. What I actually received was a partial refun... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Possibly the worst company I've dealt with in years. Supplied a faulty unit (it happens). They said they would refund me with 5 days of them collecting it. What I actually received was a partial refun... Ver mais
A empresa respondeu
We were in need of new tumble dryer, stumbled upon renew to you, great price! Dryer arrived well packaged, works perfectly, will definitely use again for other items if needed.
Bought a washing machine which had a fault. Rang RENEW2U and it was replaced straightaway. The replacement is great. I would definitely use this company again.
Hello I would like to leave a feedback for this company I ordered a condensed tumble dryer from them but it broke and I texted them right away and since my first text they guided me with some troubl... Ver mais
Renew2U are the premium appliance refurbishment specialists. We work with a number of leading brands in the UK. Primarily looking after returns flows for these top brands our product is tested, cleaned and photographed to the highest standard giving you the customer the knowledge that you will get a quality product like if you bought it new!
Bath Road,, NE10 0JT, Gateshead, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 85% das suas opiniões negativas
Geralmente leva mais de um mês para responder
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Bought a washing machine of this site only to have it leaking water and loud when it does a spin

Resposta da Renew2u

Resposta da Renew2u
Do not use this company , had a different than ordered dishwasher delivered , when I spoke to them they were going to fix the mistake within 24 hrs. Days later no communication at all
Very poor customer service

Resposta da Renew2u
A part for the dishwasher was missing. I had to purchase the part myself. Very unimpressed

Resposta da Renew2u
Not transparent re products, refuse to accept liability for missing parts and faulty items and want to charge for returning faulty items. Shocking company and would most definitely advise potential customers to look elsewhere.

Resposta da Renew2u
Great delivery and staff were very helpful when I missed delivery slot.
Highly recommend.

Resposta da Renew2u
Excellent service
Great customer care
Will definitely use again

Resposta da Renew2u
Great pricing and warranty as my dryer broke and was replaced in no time. Thank you

Resposta da Renew2u
Item lost between warehouse and courier! Fair enough but no replacement offered. Still waiting for refund 10 days after their payment was received. Contacted PayPal and 5-7 working days for them to receive refund then 3-5 for the refund to hit my bank a/c. Really NOT happy with this experience. All the more annoying as my payment was received on the purchase day

Resposta da Renew2u
I was very pleased with the service provided and the two guys who delivered the goods. Thank you.

Resposta da Renew2u
I really hate writing bad reviews because it's someone's business.
We ordered a range cooker from Renew2U and our mistake was we didn't unpack it straight away to check it. We didn't need it straight away and wanted to protect it in the packaging. Our kitchen was being built and we left it the protective packaging. It was the very last thing to be moved into the kitchen. We carefully unpacked it and to our horror the bottom oven was completely smashed in . The warming drawer in the other side was also badly damaged. We contacted Renew2U and they weren't very helpful at all . Yes we should of unpacked it sooner! The damage was clearly a fork lift truck. We had to contact the manufacturer ourselves and thankfully they can come and repair it. The problem is with Renew2U is that they don't have stock of the same appliances . So if you kitchen was built around your oven like ours- that poses a big problem. We sent them photos and they said they could give us 10% back - which never happened. For the sake of saving a couple of hundred quid - buy your expensive appliances from a supplier that you know . Lesson learnt on our part.

Resposta da Renew2u
The service was prompt and the guys who did the delivery even offered to plumb it in for a little extra.

Resposta da Renew2u
Product as described in the rating, excellent v.alue for money and easy transaction. Very happy with my purchase, would highly recommend

Resposta da Renew2u
Spot on.
Recommended by a Gap Employee. (John)
Service excellent . Two delivery lads kind also curtious

Resposta da Renew2u
Was missing rear feet for a dishwasher but customer service was excellent and posted some out quickly

Resposta da Renew2u
I’ve worked with Renew2U for several years through my job and have also purchased many products from them for specific projects. Every time, they have delivered top-quality refurbished tech with outstanding service. Their attention to detail, reliability, and commitment to sustainability set them apart.
The products are always in excellent condition, and their customer support is responsive and knowledgeable. Whether for business or personal use, I wouldn’t hesitate to recommend them. A fantastic company to work with!

Resposta da Renew2u

Resposta da Renew2u
Easy experience, easy to use websit with info you require about the items for sale at the time. Any questions asked were answered in a timely fashion. Good prices for the goods and the delivery was quick and efficient, Would recommend to others and have done so already

Resposta da Renew2u
Steve was great to deal with, the delivery guys were professional and very friendly and the fridge was exactly as described. Thoroughly recommend the company.

Resposta da Renew2u
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