I cannot work out if this is a real business or another scam. I sent them an email asking for a status report on an order I placed 2 weeks ago and my email was returned as undeliverable.
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Ruby and Daisy are a really good company supplying some plus size clothes , which I need . Clothes are fashionable and not frumpy and are good quality . Frustrating sometimes when clothes sell out... Ver mais
Love love Ruby and daisy lovely clothed great fun Facebook videos kept me going and laughing whilst laid up bought some great stuff just need my black leggings girls good honest people
A empresa respondeu
Ordering online is quick and easy. The lives given are helpful, although can be annoying at times when someone is chatting away in the background, trying to out do the person doing the live!! I... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de roupa
- Loja de acessórios de moda
- Loja de roupa em tamanhos grandes
- Loja de calçado
- Loja de moda feminina
Sobre Ruby & Daisy
Escrito pela empresa
Welcome to the wonderful world of Ruby & Daisy - Here at Ruby and Daisy we aim to make women feel confident again in their clothing, but at reasonable, affordable pricing!
We are real women inspiring confidence through fashion and demolishing the unrealistic idea of the high street.
What you see is what you get, we are here to make you fall back in love with your wardrobe.
Take a look at our stunning collections on our website and get 15% off your first order when you subscribe to our mailing list.
We also have an active community group on Facebook where you will find our customers inspiring each other
We are real women inspiring confidence through fashion and demolishing the unrealistic idea of the high street.
What you see is what you get, we are here to make you fall back in love with your wardrobe.
Take a look at our stunning collections on our website and get 15% off your first order when you subscribe to our mailing list.
We also have an active community group on Facebook where you will find our customers inspiring each other
Informações de contacto
Reino Unido
- rubyanddaisy.co.uk
4,1
Bom
404 opiniões
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Love your clothes and shoes.
Love your clothes and shoes.
Delivery has been good so far.
23 de abril de 2023
Resposta da Ruby & Daisy
Thank you for the 5 star review
Everything easy to order and being kept…
Everything easy to order and being kept up to date with delivery
20 de abril de 2023
Resposta da Ruby & Daisy
Thank you for the 5 star review x
Fast service question ask reply quick
27 de março de 2023
Resposta da Ruby & Daisy
Thank your for taking the time to leave us a 5 star review x
Love Ruby and daisy
Love love Ruby and daisy lovely clothed great fun Facebook videos kept me going and laughing whilst laid up bought some great stuff just need my black leggings girls good honest people
3 de abril de 2023
Resposta da Ruby & Daisy
Thank you so much for taking the time to leave us such a lovely review. Hope you get well soon and keep enjoying our videos :) x
Lovely top
I ordered this top when it came back into stock . It arrived very quickly and I hung it up looking forward to wearing it but when I tried it on it was too tight across the bust , so sad to have to return it 😭. I have ordered a number of items from Ruby & Daisy and loved them all
6 de abril de 2023
Resposta da Ruby & Daisy
Nicola , thank you for taking time to leave us a 5 star review , despite the item you ordered not being suitable for you. x
I had ordered a number of items in…
I had ordered a number of items in advance of a trip away. When they actually arrived, there was a hole in one of the T-shirts. Unfortunately the customer service line just rang out and they phone line to the shop. Just went straight to answer phone even though the shop was open, it was incredibly difficult to get hold of anybody I resorted to email which was then unfortunately left until after the Easter holidays. I was offered a refund as the item I wanted was now no longer in stock. It’s just really frustrating I like Ruby and Daisy clothes and I always buy in the shop when I am up North. You just really need to get your customer service process in place to ensure that you will customers, feel confident. I
3 de abril de 2023
Resposta da Ruby & Daisy
Thank you so much for your feedback.
We are sorry to hear that you are unsatisfied with the service that you have reportedly received.
Unfortunately, our phone lines have been affected due to work being completed outside of our premises , which as you can appreciate , was completely beyond our control.
We were closed for the 4 days over the Bank holiday , which is why your email was not responded to until we were back in the business.
As a loyal customer of ours , you will know that our items sell through very quickly and we can not always offer a replacement for 'faulty' stock.
We pride ourselves on our customer service and have a Trustpilot rating of 4.7 , so this a very rare occurrence for us not to have been able to resolve with you.
Apologies for any inconvenience.
Excellent fit and fabric
4 de abril de 2023
Resposta da Ruby & Daisy
Thank you so much for the 5 star review x
Resposta da Ruby & Daisy
Thank you very much for taking the time to leave us positive review x
Purchased jacket / trousers set
Purchased jacket / trousers set, very nice colour, at 5ft I need to shorten length. But happy with item.
27 de março de 2023
Resposta da Ruby & Daisy
Thank you very much for taking the time to leave us a review x
Highly recommended
Highly recommended. Fast delivery. Good quality products and true to website.
New styles frequent
Excellent customer service
2 de abril de 2023
Resposta da Ruby & Daisy
Thank you for leaving us such a fantastic review! Your support is greatly apreciated.
So easy to order from
So easy to order from. Magic trouser really are magic, the fit is fantastic, the price is great & they wash lovely. I now have 3 pairs & I will probably buy more!
2 de abril de 2023
Resposta da Ruby & Daisy
Thank you for your continued support and for taking the time to leave us such a fantastic 5 star review x
Trustworthy and Fashionable!
For years now I have had incredibly wonderful customer service and care, while providing beautiful Fashionable items!
Being in a different country (USA), it is fabulous to be able to trust a Boutique for high quality and standards!!💖
13 de março de 2023
Resposta da Ruby & Daisy
Thank you Jan , for such an amazing review. Your loyalty and continued support is greatly appreciated xxx
Resposta da Ruby & Daisy
Thank you for taking the time to leave us a 5 star review x
Excellent in every way
Excellent in every way. Always been happy with my purchases. They are as described and wash and wear well. Customer service is excellent too. Wish all companies were as good to deal with.
13 de março de 2023
Resposta da Ruby & Daisy
Thank you so much for such a fantastic review, your support really means so much to us as a small business. It is feedback like this that inspires us and validates everything that we are trying to do. :)x
Love this shop good quality items and…
Love this shop good quality items and great prices
20 de março de 2023
Resposta da Ruby & Daisy
Thank you so much for leaving us a 5 star review x
I love R&D I have been buying for a few…I
I love R&D I have been buying for a few years. Love tham all and they are really good quality and they cater for all sizes 🙌🙌🙌👍💕💕
24 de março de 2023
Resposta da Ruby & Daisy
Thank you for the fantastic review Tracey, your continued support is greatly appreciated x
Great service and quality great
23 de março de 2023
Resposta da Ruby & Daisy
Thank you for taking the time to leave us a 5 star review x
Fab clothes again !!
Love the dress, shoes and the quilted coat was amazing value, fab quality and keeps me warm at sporting events
Thanks Rubt and Dausy
15 de março de 2023
Resposta da Ruby & Daisy
Sheila, thank you so much for continued support , it is greatly appreciated x
First time using Ruby & Daisy and not…
First time using Ruby & Daisy and not disappointed. Clothes are lovely, good quality and reasonably priced. Dispatched really quickly. Different stock it seems weekly and I want it all! I have absolutely no complaints except I don’t get paid enough to buy it all. I will be back.
21 de março de 2023
Resposta da Ruby & Daisy
Adele, thank you for leaving us such an amazing review. We are thrilled to hear that you are happy with your purchases and the service we provide. Happy Shopping ! :) x
Regular customer
I love my tie dye sequin edge tops and have since ordered another one plus the Mandy dress.
14 de março de 2023
Resposta da Ruby & Daisy
We are thrilled to hear that you love your Sequin edged tops and that you managed to grab yourself a Mandy dress. Thank you for your continued support x
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.