I cancelled an order with this company in November of 2025, they said the would refund my money, as I had not received any items and I had cancelled, before items were sent from the Warehouse! They ha... Ver mais
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Leia as opiniões dos outros
I hope you read this before buying from them. (Though I saw them on Instagram as Femlush - so even that’s suss). I have never received what I paid for nor have I been refunded and I’m being ghosted... Ver mais
Had a sizing issue with my first order, but the customer service team was amazing and supportive. They helped me exchange it quickly, and now I have the perfect fit. The shapewear itself is brilliant... Ver mais
Still haven’t received my order from 06 Nov! Highlighted this and they said they were refunding. Refunded cancelled on PayPal and Shapewear not responding to emails. Nightmare trying to get hold of th... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Our staff take pride in excellent customer service and business practices, which have been honed over the years of online trading. We're passionate about our products, our service, and our standards. We're small enough to pack your order with care and ensure it's shipped the same day you press the "buy" button, yet large enough to keep your favourite items stocked for a convenient, luxury shopping experience. When purchasing a shapewear item from us, you can be assured of its quality. We stand behind the brand names of every product we carry! Thank you for choosing to shop with us. We consider it a pleasure to serve you.
Informações de contacto
192-200 Pensby Road, CH60 7RJ, Heswall, Reino Unido
- info@shapewear.co.uk
- shapewear.co.uk
Não respondeu a opiniões negativas
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My order never came scammed I think
My order never came scammed I think

Resposta da Shapewear
Wrong item sent. No refund
Wrong item sent. I returned item in original packaging, unopened and unused. Refund not been issued. Chased company via email 4 times with no response.
Terrible customer service.
This company provided me with a product that I thought was nolonger available.
I purchased 6 items total cost £240.
After speaking to a very nice lady called Lyn I decided to purchase a further 6. Total spent £480.
The order was sent 3short. It seemed there had been a mistake in their stock balance. Given the circumstances I should have been given an immediate refund.
After two weeks and several emails I have yet to receive a refund.
Would I recommend this company? What do you think!
Excellent communication
Quick responses. Excellent communication at all stages of order. Good prices.
Brilliant
Researched so many products before I bought this one; well I’m glad I did. This one did the trick and made me feel great all night long. Very comfortable to wear and great for the longer bodied ladies too.
I haven’t even had a chance to order…
I haven’t even had a chance to order from this company! I’ve sent two emails asking a question about a miraclesuit prior to purchase but have had no response whatsoever! That’s a red flag if ever I saw one!
Lovely item
Ordered an item that wasn’t really suitable at first, but I received a refund and a replacement item. Must say the replacement is perfect. Such a nice garment.
Thank you 😊

Resposta da Shapewear
Non-existant customer service.
I placed an order on 3rd July 23, with estimated delivery of 6-10 July 23, it is now the 4th Aug 23 and I have not received my item....there has been no response to my emails to the "customer service" email, there is no phone number to contact anyone.
I would not recommend purchasing anything from this company, they have taken my money and not sent my item, I am now out of pocket and have had no correspondence at all from them.

Resposta da Shapewear
No Customer Service. Avoid
Had no issues ordering, but getting a refund is proving near impossible. I followed the returns policy (which has now changed) and sent my item back signed for, with my order number, email address, and full name, but have not received a refund. I then emailed them after 14 days, asking for an update and had no response. It's now coming up to a month, so I've emailed again. But after seeing the 2 reviews before mine, I'll probably have to open a chargeback on my credit card. Avoid, avoid, avoid!

Resposta da Shapewear
I ordered an item from this company…
I ordered an item from this company which unfortunately arrived too late even though I paid for express postage. I returned the item as instructed by Royal Mail signed for delivery and it was received and duly signed for by them 2 days later. It is now more than 14 working days later and still no refund. There is no telephone number for the company and my emails to the stated email address keep coming back undelivered. This is not a company I would recommend to anyone
I managed to get a refund through my credit card company but shapewear.co.uk tried to dispute this. The company have now apologised to me albeit almost 6 months after the event. Just a case of too little too late for me I’m afraid.

Resposta da Shapewear
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