I have ordered an item from them. I subsequently saw the bad reviews here and was concerned to see so many people saying that shipping takes ridiculously long, and items don’t arrive and orders are al... Ver mais
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Leia as opiniões dos outros
Amazing service!! I purchased a pair of Bronx boots, couldn't get my size in UK and they were £100 more expensive to buy in UK!! Even paying postage they still worked out £85 less! Also, great choice... Ver mais
Delivery was fine but I received a black pair in lieu of the blue I ordered. A little disappointed. Update: upon review under a much brighter light the color does appear to be indeed blue albeit o... Ver mais
A empresa respondeu
It was truly a great experience! Everything the size, color, and overall quality was exactly as I ordered. I highly I am living United States 🇺🇸 I recommend it to people that are living here use it... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Sneakin : Sneakers, Fashion and Trendy Clothing
Informações de contacto
2 rue Lavoisier , 37270 , Montlouis-sur-Loire France , França
- +33 1 86 47 62 58
- contact@sneakin.shop
- sneakin.shop
3,6
Aceitável
157 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very happy with my purchase and with Sneakin's service
I couldn't find the shoes that I ordered anywhere else and was very happy when they arrived. Very quick delivery. Love the shoes.
24 de março de 2025
Resposta da Sneakin
Hello! Thank you Laurie for your review and for your loyalty!
We're thrilled that you enjoy our products.
Feel free to visit Spacefoot sites regularly!
New arrivals and great deals are daily!
The Spacefoot Customer Service Team
I never got my order
27 de fevereiro de 2025
Resposta da Sneakin
Hello Mr Bostick,
Please know that we have taken your opinion into account and noted the problem. Rest assured that we are doing our utmost to ensure that this does not happen again.
In order to solve your problem and bring you satisfaction we have sent you an e-mail.
We hope that you will be able to read it and that our approach will allow you to have a more positive customer experience.
However, if you wish to contact us by another means we invite you to do so via the address customer@spacefoot.com
(again specifying your order number).
Have a great day,
The Spacefoot customer service team
Thank you very much
10 de março de 2025
Resposta da Sneakin
Hello Joe,
Thank you for taking the time to share your experience on Spacefoot. We're glad to hear that you're satisfied!
See you soon,
The Spacefoot Customer Service Team
Ordering and delivery was fast and…
Ordering and delivery was fast and easy. Product is cheaper and perfect.
6 de março de 2025
Resposta da Sneakin
Hello, thank you for your stars!
Don't hesitate to come back and see us, the products and offers change regularly. Have a great week!
Have a nice day!
The Spacefoot customer service team
Great colorway
Great colorway. Spectacular shine and comfortable sole, making these Birkies a quality buy at a reasonable price point.
3 de março de 2025
Resposta da Sneakin
Hello! Thank you Lise for your review and for your loyalty!
We're thrilled that you enjoy our products.
Feel free to visit Spacefoot sites regularly!
New arrivals and great deals are daily!
The Spacefoot Customer Service Team
Resposta da Sneakin
Hello! Thank you for your review and for your loyalty!
We're thrilled that you enjoy our products.
Feel free to visit Spacefoot sites regularly!
New arrivals and great deals are daily!
The Spacefoot Customer Service Team
Great experience as always
Great experience as always. It’s my third order from Sneakin. Pretty fast delivery by DHL with clear tracking number. I got my parcel to California less than one week. So happy.
31 de janeiro de 2025
Resposta da Sneakin
Hello,
We're delighted to hear that your delivery experience met your expectations! Spacefoot is committed to providing exceptional service and fast deliveries, and your positive feedback confirms we're on the right track.
Thank you so much for taking the time to share your satisfaction. 😀
We hope to see you again soon on Spacefoot's websites.
Best regards,
Spacefoot Customer Service Team
Just what I was looking for!
Item was as described and the price was lower than other retailers (who were sold out of my size) even including shipping cost. Shipping was faster than many domestic retailers.
27 de janeiro de 2025
Resposta da Sneakin
Hello Tiffany, thank you for this review!
It's very encouraging for the Spacefoot teams!
And especially, thank you for noticing the quality-price ratio we strive for every day!
Customer satisfaction is one of our priorities! 😀
The Spacefoot Customer Service Team
Quick shipping and good communication.
23 de janeiro de 2025
Resposta da Sneakin
Hello Robert,
We're delighted to hear that your delivery experience met your expectations! Spacefoot is committed to providing exceptional service and fast deliveries, and your positive feedback confirms we're on the right track.
Thank you so much for taking the time to share your satisfaction. 😀
We hope to see you again soon on Spacefoot's websites.
Best regards,
Spacefoot Customer Service Team
I appreciated the fact that you had…
I appreciated the fact that you had what I wanted in my size and the fact that it cane from France in an appropriate time and fashion was impeccable! I ordered something else domestically the same day and my product came from. SNEAKiN first!! Thank you much for your Great Customer Service. Will Order from you again in the near future
13 de janeiro de 2025
Resposta da Sneakin
Hello Perez,
Thank you for your positive feedback! We're delighted to hear that you're satisfied with your shopping experience and our products. Your satisfaction is what drives us to offer the best collections. Come back soon to discover the latest additions ;)
Have a great day! 😀
The Spacefoot Customer Service Team
The shoes that I ordered were not the…
The shoes that I ordered were not the same as the ones that I received!!!
27 de dezembro de 2024
Resposta da Sneakin
Hello William,
We sincerely apologize for your negative experience. The Spacefoot team strives to offer you the best, both in terms of products and customer experience. We regret your dissatisfaction.
However, if any of the products subject to return is non-compliant or defective, upon validation by our customer service, you will be entitled to a return with a prepaid label. Otherwise, the return for an exchange will be at the customer's expense as specified in our terms and conditions of sale.
Please feel free to contact us for further information.
Wishing you a good day,
The Spacefoot Customer Service Team
Fast shipping and perfect birkies
Fast shipping and perfect birkies. Less than a week at holidays is fantastic shipping time.
2 de dezembro de 2024
Resposta da Sneakin
Hello Tearle,
We're delighted to hear that your delivery experience met your expectations! Spacefoot is committed to providing exceptional service and fast deliveries, and your positive feedback confirms we're on the right track.
Thank you so much for taking the time to share your satisfaction. 😀
We hope to see you again soon on Spacefoot's websites.
Best regards,
Spacefoot Customer Service Team
This basketball shirt was exactly what…
This basketball shirt was exactly what I was looking for, at a decent price. Shipping was fast -- thank you!!
11 de novembro de 2024
Resposta da Sneakin
Hello,
Thank you for your positive feedback. Rest assured that we are doing everything possible to offer you the best products at the most competitive prices.
We're glad you enjoyed the experience.
Hope to see you again soon!
Have a great day 😊
The Spacefoot Customer Service Team
Delivery arrived at the specified time
Delivery arrived at the specified time. I liked the shoes. Satisfied with the purchase.
11 de novembro de 2024
Resposta da Sneakin
Hello Meerim, thank you for the support! 💪💪💪
We're doing our best to provide our customers with unforgettable moments. Feel free to try the experience again!
The entire Spacefoot customer service team wishes you a good day 😊
Quick shipment considering the…
Quick shipment considering the distance. Literally found my product that nobody else in the world had in stock…so bravo!
11 de setembro de 2024
Resposta da Sneakin
Hello John, thank you for the support! 💪💪💪
We're doing our best to provide our customers with unforgettable moments. Feel free to try the experience again!
The entire Spacefoot customer service team wishes you a good day 😊
Efficient but ultimately a disaster
It was efficient fast and very user friendly to purchase. Sadly when I had to do a return it was a disaster. I ended up having to keep the unwanted product and loose my money. Be ware of ordering from foreign websites via this service
4 de julho de 2024
Resposta da Sneakin
Hello [customer's name],
Thank you for taking the time to share your experience on Spacefoot. We're glad to hear that you're satisfied!
A 5-star rating for you! ⭐⭐⭐⭐⭐
See you soon,
The Spacefoot Customer Service Team
I was very nervous...
I was very nervous having read a few bad reviews, the price of the bag i wanted seemed too good to be true... even with the additional shipping cost associated with shipping from Europe!
I ordered on a Sunday and promptly received shipping notification on Monday!
Great so far... but I do have a knack of having parcels go missing on me or getting damaged!
I tracked the parcel twice and it was delivered exactly on time on the Thursday morning! Some domestic parcels don't get delivered that fast!
Furthermore the package was appropriately and well packaged! I love my new bag and I cannot fault this company! Thank you!!
Hello spacefoot... just seen your reply... I don't think I left any suggestions but left a glowing review? No improvement was necessary?!
27 de junho de 2024
Opinião espontânea
Resposta da Sneakin
Hello, thank you for your constructive feedback.
We appreciate your suggestions and are constantly working to improve our platform. If you have any specific ideas, please feel free to share them with us. We hope to provide you with an even better experience on your next visit.😀
The Spacefoot Customer Service Team
Great product, quick delivery!
I couldn't find a particular pair of Crocs in the color and size I needed. I found them at Sneakin.shop, which ships from France! I had never shopped with them before and was a bit worried about ordering. But I took a chance and I am so happy I did. Received my sandals so quick! They sent tracking information and I even received them a day earlier than expected! I had a great experience. Shipping was a bit expensive, but they were shipped from FRANCE!!
7 de junho de 2024
Great service
Great prices, service and prompt delivery. Ordered Birkenstocks I couldn’t get anywhere else; they were delivered 3 days after I ordered. I am in US, so pretty impressive service.
17 de maio de 2024
Update to: Never received merchandise.
Update! Sneakin worked with courier to track down package. LOVE how they stayed in communication with the courier and sent me updates as they learned more. . . I have received the package and am enjoying the shoes!
15 de maio de 2024
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