Welcoming friendly staff Excellent knowledge of products Simple instructions to follow when making a purchase Printout of your purchase information before you leave Sofology Immediate access to... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoThe Peel Centre, Whitebirk Industrial Estate, BB1 3HT Blackburn, GB
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Leia as opiniões dos outros
Had an amazing experience at Sofology. The team are great. Very polite and welcoming. Had great advice and lots of knowledge. Thank you for a wonderful experience.
A empresa respondeu
Amazing friendly staff. Not pushy just very helpful and knowledgeable nothing was too much trouble for the lady. I was so indecisive about fabrics and style and it was no bother. I honestly wish i... Ver mais
A empresa respondeu
Ordered our sofa from Sofology Blackburn. Damian was very friendly and helpful with all of our questions from start to finish, over a couple of visits. The only disappointment was nobody could expla... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de sofás
- também em
- Acessórios para móveis
- Loja de artigos domésticos
- Loja de estofos
- Loja de mobília para sala de estar
- Loja de móveis
Escrito pela empresa
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informações de contacto
The Peel Centre, Whitebirk Industrial Estate, BB1 3HT, Blackburn, Reino Unido
4,9
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Sofology - Blackburn
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Simply overall excellent customer…
Simply overall excellent customer service. We were treated with absolute respect. Not presurred or rushed and left to make our own decisions. Outstanding service
26 de dezembro de 2025
Resposta da Sofology - Blackburn
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Very friendly and patient
Went to find a certain sofa but unfortunately it was no longer available 😢 but the salesmen were so patient with me 🤦♀️ I changed my mind right at the last minute before deposit 😱 and they never made me feel bad at all !! I am so grateful as I left knowing I had picked the right one 🤩 just the 12 week wait is going to kill me as I’m sat on garden furniture 🤣🤣🤣
18 de novembro de 2025
Resposta da Sofology - Blackburn
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Excellent selection of sofa's
Excellent selection of sofa's. Friendly and knowledgeable staff.
29 de dezembro de 2025
Resposta da Sofology - Blackburn
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Excellent customer service
Excellent customer service, easy to get all information required and place order
28 de dezembro de 2025
Resposta da Sofology - Blackburn
Thank you for sharing your experience :-)
Great service
Bought a small side table in the end of season sale and great service of putting in my car with great care by Blackburn team member
28 de dezembro de 2025
Resposta da Sofology - Blackburn
Hello, thank you so much for your review. We are so happy to hear this!
Damian at Blackburn was amazing.
Damian at Blackburn was amazing.. remembered us from October and made the purchase very easy.
28 de dezembro de 2025
Resposta da Sofology - Blackburn
Thank you for awarding us 5 Stars :-)
Resposta da Sofology - Blackburn
Thank you for awarding us 5 Stars :-)
Friendly staff
Friendly staff, not pushy and readily available when we were ready.
27 de dezembro de 2025
Resposta da Sofology - Blackburn
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Pleasant Staff and staff aware of what…
Pleasant Staff and staff aware of what they are talking about
Excellent customer service by Nash at Blackburn store
27 de dezembro de 2025
Resposta da Sofology - Blackburn
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Purchased the Paramount sofa today,Sid…
Purchased the Paramount sofa today,Sid was very informative and helpful throughout, which made the whole process easy and reassuring. We’re really happy with both the service and the sofa.
26 de dezembro de 2025
Resposta da Sofology - Blackburn
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Thank you Mike for giving us the best…
Thank you Mike for giving us the best customer service you’ve been great 👍
21 de dezembro de 2025
Resposta da Sofology - Blackburn
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Finding the perfect sofa
We were left to look around store on our own but when we needed advice the assistant was really helpful. After getting some ideas and measurements we thought about the options and went back the following day to purchase. Again the assistant was amazing, talking us through the options and all the insurance etc. Brilliant service.
21 de dezembro de 2025
Resposta da Sofology - Blackburn
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Resposta da Sofology - Blackburn
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Good experience
Good experience. Lovely salesman, Not pushy and found my sofa! Can’t wait till it arrives!
18 de dezembro de 2025
Resposta da Sofology - Blackburn
Hi there, thank you for taking the time to leave a 5-star review!😊
Resposta da Sofology - Blackburn
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Excellent service
The gent who helped us was fantastic - super helpful but not pushy.
He was informative and had a lovely manner too.
We saw a sofabed that we actually liked from a shop across the road but left due to poor service…came here immediately afterwards by chance, saw a sofabed that we equally liked but literally got it because the service was miles better!
7 de dezembro de 2025
Resposta da Sofology - Blackburn
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Amazing staff helped us with our first…
Amazing staff helped us with our first purchase of a sofa Sid is amazing
10 de dezembro de 2025
Resposta da Sofology - Blackburn
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Really helpful service in store
Really helpful service in store. Went out of his way to explore lots of options for us and materials. Made it so easy to make a decision, thank you.
7 de dezembro de 2025
Resposta da Sofology - Blackburn
Hi there, thank you for taking the time to leave a 5-star review!😊
Nice sales person
Nice sales person. Spoke to 2 females with respect. Answered all our questions . Didnt push us into making the purchase. Was friendly.
6 de dezembro de 2025
Resposta da Sofology - Blackburn
Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at Sofology😊
A Experiência Trustpilot
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