Sofology - Bolton Opiniões 

2839
TrustScore: 5 em 5

4,9

Middlebrook Retail Park, BL6 6JA Bolton, GB


Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Throughout my experience in the Bolton showroom the staff treated me very well. Ellie Moores was the main person I dealt with and she was very professional and helpful with any queries I had. Many tha... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The whole experience was great, the staff were warm, friendly and knowledgeable especially Noshine and John (besties). Wishing John the best of luck with his baby girl x

A empresa respondeu

Classificada 5 em 5 estrelas

We came into your bolton store 3 times to look at the same sofa that we just couldn't make a decision on, each time we were greeted by Taneesha, she was so helpful and knowledgeable and extremely pat... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great choice of quality sofas, staff really friendly and helpful, gave us time and space to make our decision and could not have been more helpful, answered all our questions and are a credit to the c... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de sofás
  2. Acessórios para móveis
  3. Loja de móveis
  4. Loja de artigos domésticos
  5. Loja de mobília para sala de estar
  6. Loja de estofos

Escrito pela empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informações de contacto

  • Middlebrook Retail Park, BL6 6JA, Bolton, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(2839)

18 628 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

How buying something should go in my opinion.

Stuart was very helpful, knowledgeable and never pushy, helped us narrow down from three to the one we ended up ordering.
Another colleague (the ladies that is constantly plumping all the pillows on Sunday) was also very friendly and helpful. Good experience all round.

9 de novembro de 2025
logótipo da Sofology - Bolton

Resposta da Sofology - Bolton

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Classificada 4 em 5 estrelas

Friendly and helpful staff

Friendly and helpful staff, not pushy coffee and biscuits were a nice touch.

3 de novembro de 2025
logótipo da Sofology - Bolton

Resposta da Sofology - Bolton

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Classificada 5 em 5 estrelas

Stuart was great

Stuart was great, gave us the attention we needed when we came in the store but didn’t pressure us and encouraged us to take our time.

1 de novembro de 2025
logótipo da Sofology - Bolton

Resposta da Sofology - Bolton

Hi there, thank you for your review. Another great review for Stuart, we will make sure to pass this on! Have a nice day.

Classificada 5 em 5 estrelas

Great sales Rep who suported and helped…

Great sales Rep who suported and helped with all required information

3 de novembro de 2025
logótipo da Sofology - Bolton

Resposta da Sofology - Bolton

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

Classificada 1 em 5 estrelas

This is a genuine review of my visit to…

This is a genuine review of my visit to the Thurrock store today (02/11/2025). The staff were amazing and not pushy and... oh hang on a second. I think most people who give 5 stars say the same thing, and unfortunately, it feels like most of these reviews are not real.

The salespeople were great and helpful, and said today is the last day to get it delivered before Christmas. That was a little bit... pushy, but if you look for "delivery" reviews, you will soon know, this is unrealistic. I'm mentally prepared to wait 12 weeks, but so far, all I've read are the horror stories about the after-sales service and deliveries. Whatever happens to deliveries is not the salespeople's fault. They tell us what they are paid for and what we want to hear.

I loved a couple of sofas, Westwood and Wildwood. I almost ordered one just now (for £3k+), but I'm not so sure now. Sofology, if you're reading this, I have a proposition for you. I'd like to order a sofa now, but pay on delivery, if the sofa is in immaculate condition (see other reviews). How does that sound? I'd be grateful if you contact me at z7x at me dot com to discuss options. Many thanks.

2 de novembro de 2025
Opinião espontânea
logótipo da Sofology - Bolton

Resposta da Sofology - Bolton

Hi, thank you for sharing your review. We’re sorry to hear about your experience. If there’s anything we can assist you with, please feel free to email us at social.media.complaints@sofology.co.uk
Kind regards

Classificada 5 em 5 estrelas

Kelly was amazing at helping me decide…

Kelly was amazing at helping me decide the perfect sofa colour/fabric for me and my family

2 de novembro de 2025
logótipo da Sofology - Bolton

Resposta da Sofology - Bolton

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Classificada 5 em 5 estrelas

Very helpful

Very helpful

2 de novembro de 2025
logótipo da Sofology - Bolton

Resposta da Sofology - Bolton

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Classificada 5 em 5 estrelas

Power Recliner Chair

Power Recliner Chair
Found the 2 members of staff we dealt with extremely helpful and knowledgeable, even going so far too move 2 chairs next to each other as I couldn't decide.
After having browsed in other stores the information and service given at sofology was the sway to purchase from them and they had a recliner that suited our needs.
Was not pressured during our visits ,found the store well laid out and accessible.

2 de novembro de 2025
logótipo da Sofology - Bolton

Resposta da Sofology - Bolton

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Classificada 5 em 5 estrelas

New purchase.

The sales person was excellent, we were looking for a chair and he marched it with a sofa we purchased 4 years ago, exact same leather to match.

28 de outubro de 2025
logótipo da Sofology - Bolton

Resposta da Sofology - Bolton

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Classificada 5 em 5 estrelas

Noshin really looked after us and made…

Noshin really looked after us and made sure we got exactly what we wanted, such a lovely person!

30 de outubro de 2025
logótipo da Sofology - Bolton

Resposta da Sofology - Bolton

Hi there, thank you for your review. Another great review for Noshin, we will make sure to pass this on! Have a nice day.

Classificada 5 em 5 estrelas

Patience

Full attention

28 de outubro de 2025
logótipo da Sofology - Bolton

Resposta da Sofology - Bolton

Hi there, thank you for taking the time to leave a 5-star review!😊

Classificada 5 em 5 estrelas

Very helpful and not pushy

Very helpful and not pushy and let us take are time

27 de outubro de 2025
logótipo da Sofology - Bolton

Resposta da Sofology - Bolton

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Classificada 5 em 5 estrelas

Very informative

Very informative, helpful and a lot of knowledge and experience to help us decide which was best for us.

24 de outubro de 2025
logótipo da Sofology - Bolton

Resposta da Sofology - Bolton

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Classificada 5 em 5 estrelas

No pressure

No pressure to buy very helpful and informative .

23 de outubro de 2025
logótipo da Sofology - Bolton

Resposta da Sofology - Bolton

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Classificada 5 em 5 estrelas

Great experience

No issues at all. Ellie was really helpful and had no issues at all. She took loads of time for us and was knowledgable and friendly.

4 de outubro de 2025
logótipo da Sofology - Bolton

Resposta da Sofology - Bolton

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Classificada 5 em 5 estrelas

Ellie and the team made the experience…

Ellie and the team made the experience very easy and helped us find a similar material to one we wanted as they didn’t have it in store!

17 de outubro de 2025
logótipo da Sofology - Bolton

Resposta da Sofology - Bolton

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Ellie. Have a great day 😊

Classificada 5 em 5 estrelas

Fantastic Service From Both Men

Fantastic Service From Both Men
Explained Everything Easily And Very Understanding

15 de outubro de 2025
logótipo da Sofology - Bolton

Resposta da Sofology - Bolton

Hello, thank you for taking the time to leave a review on your positive experience with us. I am happy to hear of the excellent customer service you have received, we hope you found the perfect sofa.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais