The whole experience was great, the staff were warm, friendly and knowledgeable especially Noshine and John (besties). Wishing John the best of luck with his baby girl x
Localização
Alterar localizaçãoMiddlebrook Retail Park, BL6 6JA Bolton, GB
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Leia as opiniões dos outros
We came into your bolton store 3 times to look at the same sofa that we just couldn't make a decision on, each time we were greeted by Taneesha, she was so helpful and knowledgeable and extremely pat... Ver mais
A empresa respondeu
Great choice of quality sofas, staff really friendly and helpful, gave us time and space to make our decision and could not have been more helpful, answered all our questions and are a credit to the c... Ver mais
A empresa respondeu
Excellent shopping experience for our new sofas. The staff member who assisted us, Noshin, was extremely helpful, as was her manager. Both could not do enough to assist us from measuring the (now pu... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de sofás
- Acessórios para móveis
- Loja de móveis
- Loja de artigos domésticos
- Loja de mobília para sala de estar
- Loja de estofos
Escrito pela empresa
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informações de contacto
Middlebrook Retail Park, BL6 6JA, Bolton, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
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Ash was really helpful with our…
Ash was really helpful with our measurements and found is a perfect 4 seater sofa. Thank you!

Resposta da Sofology - Bolton
Very helpful left us alone until we…
Very helpful left us alone until we were ready the guy who sorted everything for us was very helpful his name was Ash..5 out of 5 cheers.

Resposta da Sofology - Bolton
Great experience
Great experience buying a sofa set from middlebrook. Nosheen was informative and not overbearing at all. Enjoyed the process and left feeling very confident in decision.

Resposta da Sofology - Bolton
Having visited countless sofa sales…
Having visited countless sofa sales shops we felt Sofology had some really good quality choices at a competitive price. We were served by a lady named Noshine who was so friendly helpful. Noshine also had really good product knowledge and gave us very helpful advice. Would not hesitate to recommend, thank you so much for your help

Resposta da Sofology - Bolton
Friendly helpful staff
Friendly helpful staff, Ella was relaxed and explained everything really well
The sofa is comfortable and stylish and a fabulous colour can’t wait for it to be delivered

Resposta da Sofology - Bolton
First visit here our sales assistant…
First visit here our sales assistant Ash was very knowledgeable and polite and helpful.We bought sofa and 2 chairs

Resposta da Sofology - Bolton
Nosheem was fantastic in store in…
Nosheem was fantastic in store in Bolton. Thanks so much for your help.

Resposta da Sofology - Bolton
Appalling experience with still no solution
Hi all, I’m writing this review 12 weeks after purchasing my sofa. I have still not received it and no update as to when it’s coming! The most annoying part is they “guaranteed” it me for Christmas which is a big reason in me paying so much money. I couldn’t ask family to come round when I only had 2 camping chairs for me and my girlfriend. It ruined our festive period. I’ve been on the phone 2 times since then but every time I try to speak to their shockingly bad customer service team I get pushed off and told I’ll get a phone call back in 1-5 days which both times hasn’t happened. I urge you to think about buying a sofa from this company as my experience with them has been a horrible one with still no solution.

Resposta da Sofology - Bolton
We was servef ny Ash and he was bery…
We was servef ny Ash and he was bery helpful
Thank you Ash

Resposta da Sofology - Bolton
Purchasing pitfalls
I don’t like being advised during the end of the purchase process about the non refundable policy it’s disingenuous. Having to read the terms and conditions on my mobile phone is not acceptable and this was hurriedly completed with no time to make consideration to the details.

Resposta da Sofology - Bolton
Excellent service from Ash
Went into store we went to the regency sofa once we were ready a gentleman called Ash showed us the sofa in detail

Resposta da Sofology - Bolton
Hassle free experience
We have used this store in Bolton several times in the past so we know the quality of the furniture is good. What makes the difference is that the staff are knowledgeable and approachable but don’t follow you around the shop giving you all the time you need to decide what you want. Many thanks to Nicola who was very friendly and helpful.

Resposta da Sofology - Bolton
Great customer care from Ash
Great customer care from Ash, he gave us the space and time needed to decide on things, He wasn’t to pushy or in our face. Very friendly also.

Resposta da Sofology - Bolton
My experience following my visit to Sofology
We were greeted by Megan when we entered the Sofology shop in Bolton. She was professional, clear, and took the time to answer all our questions thoroughly. She listened carefully to our needs and, without any pressure, recommended several suitable options for us to consider. As a result, we purchased a lovely suite and are very much looking forward to receiving it in April.

Resposta da Sofology - Bolton
Excellent service
Excellent service, allowed to walk around and take a good look at all sofas, all questions answered. Enjoyed the cuppa and biscuits. All and a very pleasant experience, and yes we bought our sofa! Thank you Kelly

Resposta da Sofology - Bolton
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