Sofology - Brent Cross Opiniões 

2821
TrustScore: 4.5 em 5

4,7

Unit A, Brent Cross Retail Park, Tiling Road, NW2 1LS London, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The store was well set out and inviting, the staff were friendly and helpful and gave us space and time to consider our choice. Special thanks to Raza at the shop in Brent Cross who was superb and gav... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great experience and great customer service. We visited three times and each time we had the best welcome from Jimmy. On our third visit Ahmed guided us with all necessary advice. Jimmy’s knowledge wa... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

​We received outstanding customer service from the team at Sofology Brent Cross. From the moment we entered, we were greeted promptly and looked after by the friendly staff. Their guidance was invalua... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had a great experience with Sofology! The loan process was remarkably quick and straightforward, and their customer service was efficient and helpful. Everything went smoothly from start to finish.

A empresa respondeu


Informações sobre a empresa

  1. Loja de sofás
  2. Acessórios para móveis
  3. Loja de móveis
  4. Loja de artigos domésticos
  5. Loja de mobília para sala de estar
  6. Loja de estofos

Escrito pela empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informações de contacto

  • Unit A, Brent Cross Retail Park, Tiling Road, NW2 1LS, London, Reino Unido

4,7

Excelente

TrustScore: 4.5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(2821)

19 015 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Raza was incredible

Raza was incredible. He guided us through the best sofa configuration for our space and personalised the choice based on our needs. Highly recommend!

16 de novembro de 2025
logótipo da Sofology - Brent Cross

Resposta da Sofology - Brent Cross

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Classificada 5 em 5 estrelas

The customer Service from Jimmy was…

The customer Service from Jimmy was amazing. He answered all my questions was extremely patient and helpful. With the help from him I know I picked the right sofa.

15 de novembro de 2025
logótipo da Sofology - Brent Cross

Resposta da Sofology - Brent Cross

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Classificada 5 em 5 estrelas

Staff were friendly and welcoming

Staff were friendly and welcoming, no t pushy for us to buy and showed interest in our thoughts. Good choice and designs.

13 de novembro de 2025
logótipo da Sofology - Brent Cross

Resposta da Sofology - Brent Cross

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Classificada 5 em 5 estrelas

Excellent service

Excellent service. The staff were very helpful all the way through and weren't trying the hard sell on us. They allowed us time to look through the different options and come to our own conclusions. Clearly high quality options when compared to the other retailers we went to.

16 de novembro de 2025
logótipo da Sofology - Brent Cross

Resposta da Sofology - Brent Cross

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Classificada 5 em 5 estrelas

Good product

Good product, great customer service

16 de novembro de 2025
logótipo da Sofology - Brent Cross

Resposta da Sofology - Brent Cross

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Classificada 5 em 5 estrelas

Excellent experience

Raza was really, personable, helpful and really knew his stuff. We ending up buying exactly what we were looking for and we are chuffed with our purchase. Big thank you to Raza and Sofology 🙂

16 de novembro de 2025
logótipo da Sofology - Brent Cross

Resposta da Sofology - Brent Cross

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Raza. Have a great day 😊

Classificada 5 em 5 estrelas

Amazing service from Jimmy at Brent…

Amazing service from Jimmy at Brent Cross. He was very patient and answered my parents questions, very helpful.

15 de novembro de 2025
logótipo da Sofology - Brent Cross

Resposta da Sofology - Brent Cross

Hi there, thank you for taking the time to leave a 5-star review!😊

Classificada 4 em 5 estrelas

Good choice and helpful staff

My husband and I visited recently as were looking for accent chairs. I had already found the one on the website that I wanted my husband to try. The staff member was helpful though I did all the selling to my husband 😂 We were treated respectfully and with patience. Had there been some tea/coffee available/offered I’d have given 5 stars.

10 de novembro de 2025
logótipo da Sofology - Brent Cross

Resposta da Sofology - Brent Cross

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Classificada 1 em 5 estrelas

I phone the sale team and was conned in…

I phone the sale team and was conned in two buy leather kit at 64 pound and was one ,im trying to get my money back and get something i would

19 de outubro de 2025
logótipo da Sofology - Brent Cross

Resposta da Sofology - Brent Cross

Hi, thank you for sharing your review. We’re sorry to hear about your experience. If there’s anything we can assist you with, please feel free to email us at social.media.complaints@sofology.co.uk

Classificada 5 em 5 estrelas

Jimmy was very polite and helpful very…

Jimmy was very polite and helpful very much appreciated 5 star service :)

11 de novembro de 2025
logótipo da Sofology - Brent Cross

Resposta da Sofology - Brent Cross

Hi there, thank you for your review. Another great review for Jimmy, we will make sure to pass this on! Have a nice day.

Classificada 5 em 5 estrelas

Great Service

We bought some new sofas from Sofology in Brent Cross today. We were very well looked after by Raza who was extremely knowledgeable and very patient, allowing us as much time as we needed to make the right choices. We are returning customers as the furniture is high quality and there is always a great range of products in the store.

11 de novembro de 2025
logótipo da Sofology - Brent Cross

Resposta da Sofology - Brent Cross

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Raza. Have a great day 😊

Classificada 5 em 5 estrelas

Great customer service and buying experience

Went to Sofology Brent Cross to look for our sofas after a refurb. Raza looked after us incredibly well, wasn’t forceful and made sure we had all the information before deciding on what to go for. Would recommend Sofology purely based on his customer service.

8 de novembro de 2025
logótipo da Sofology - Brent Cross

Resposta da Sofology - Brent Cross

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Classificada 5 em 5 estrelas

The staff who served us are very great

The staff who served us are very helpful and polite.
I was very grateful for their help

9 de novembro de 2025
logótipo da Sofology - Brent Cross

Resposta da Sofology - Brent Cross

Hi there, thank you for taking the time to leave a 5-star review!😊

Classificada 4 em 5 estrelas

Highly recommend! Quality products.

I would recommend this branch of Sofology. The staff are knowledgeable, friendly and all willing to help. I found what I was looking for and anything I wasn't sure about was dealt with.
My only negative is that there are no discounts and no freebies to entice customers to spend more or seal the deal.

8 de novembro de 2025
logótipo da Sofology - Brent Cross

Resposta da Sofology - Brent Cross

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Classificada 5 em 5 estrelas

Sajjad Was brilliant

Sajjad Was brilliant. He was incredibly informative and was caring and interactive with our daughter. We are very happy with our purchase and look forward to receiving it.

8 de novembro de 2025
logótipo da Sofology - Brent Cross

Resposta da Sofology - Brent Cross

Hi there, thank you for your review. Another great review for Sajjad, we will make sure to pass this on! Have a nice day.

Classificada 5 em 5 estrelas

A good customer service

Very good customer service, and experienced staff.

27 de outubro de 2025
logótipo da Sofology - Brent Cross

Resposta da Sofology - Brent Cross

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Classificada 4 em 5 estrelas

Philip was amazing and so helpful

Philip was amazing and so helpful. Made the experience very exciting and funny.

4 de novembro de 2025
logótipo da Sofology - Brent Cross

Resposta da Sofology - Brent Cross

Hi there, thank you for your review. Another great review for Philip, we will make sure to pass this on! Have a nice day.

Classificada 5 em 5 estrelas

Mariana was very knowledgeable and…

Mariana was very knowledgeable and helpful from start to finish. She helped us make the best decision that suited our needs.

7 de novembro de 2025
logótipo da Sofology - Brent Cross

Resposta da Sofology - Brent Cross

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

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