Sofology - Bristol Opiniões 

1028
•
TrustScore: 4.5 em 5

4,7

Highwood Lane, Patchway, BS34 5TQ Bristol, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We had a warm greeting at the door and an explanation of how the sofa modules work We were offered coffee and was taken to any sofa that would show us our requirements The staff were very friendl... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

What a pleasant group of people to deal with!! Intelligent, patient , polite, all information ready at hand, no “essence of salesperson” wafting through the air … This adds up to a pleasant s... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

On walking into the Bristol store i was really impressed on the store layout and the fact the staff were not pushy,yes she did introduce herself to us but left us to wander through the store, when we... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I thought the sales lady who helped us (sorry can’t remember her name) was absolutely brilliant. She was helpful, knowledgeable, whilst not pressuring us, and also great with our children. Great ex... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de sofás
  2. também em
  3. Acessórios para móveis
  4. Loja de artigos domésticos
  5. Loja de estofos
  6. Loja de mobília para sala de estar
  7. Loja de móveis

Escrito pela empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informações de contacto

  • Highwood Lane, Patchway, BS34 5TQ, Bristol, Reino Unido

4,7

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(1028)

16 191 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Very helpful staff at your Bristol shop…

Very helpful staff at your Bristol shop at Cribbs, particular thanks to Joy and Haydon who gave us excellent advice and options prior to our placing an order.

4 de março de 2026
logótipo da Sofology - Bristol

Resposta da Sofology - Bristol

Thank you for sharing yoru experience alan :-)

Classificada 5 em 5 estrelas

The staff were polite and checked in…

The staff were polite and checked in with us but weren’t at all pushy. When we had questions Haydon was helpful but again not at all pushy. Made everything clear, lots of options and chatted about the fabrics I’d picked out the suitability for my needs.

3 de março de 2026
logótipo da Sofology - Bristol

Resposta da Sofology - Bristol

Thank you for awarding us 5 stars Samantha :-)

Classificada 5 em 5 estrelas

Mags at the Bristol store

Mags at the Bristol store was incredibly helpful, though we haven’t bought yet we will down to her customer service.

22 de fevereiro de 2026
Opinião espontânea
logótipo da Sofology - Bristol

Resposta da Sofology - Bristol

Hi there, thank you for your review. Another great review for Mags, we will make sure to pass this on! Have a nice day.

Classificada 5 em 5 estrelas

Excellent service

Excellent service, staff there are so helpful.

15 de fevereiro de 2026
logótipo da Sofology - Bristol

Resposta da Sofology - Bristol

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Classificada 5 em 5 estrelas

Matthew was outstanding and helped us…

Matthew was outstanding and helped us with an excellent and smooth transaction. We can’t wait to setup our new home slowly and reach our goals. He was also kind enough to offer us to stay in touch for another piece down the road. Thank you!

14 de fevereiro de 2026
logótipo da Sofology - Bristol

Resposta da Sofology - Bristol

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Matthew. Have a great day 😊

Classificada 5 em 5 estrelas

Freedom to look…

The sales assistants gave me space to have a look around but were in hand to provide advice. They assisted me through the sales process and next steps for delivery

7 de fevereiro de 2026
logótipo da Sofology - Bristol

Resposta da Sofology - Bristol

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Classificada 1 em 5 estrelas

Ordered my new sofa with a down payment…

Ordered my new sofa with a down payment at cribbs causeway. My direct debit did not go out as expected despite sofology being given all of the details and telling me it would come out on the 4th February. After being kept on hold with the finance company I rang to sort it out (I rang sofology but they said it wasn’t up to them to sort this out), it transpires that they don’t take the first payment out until I receive the sofa, which I haven’t had yet. This was not what sofology told me. This has led to considerable upset and stress and I feel like cancelling my order.

6 de fevereiro de 2026
Opinião espontânea
logótipo da Sofology - Bristol

Resposta da Sofology - Bristol

Thank you for your review. Finance agreements only become active once the sofa has been delivered, so the first payment is taken after delivery. We appreciate this may have been unexpected and are sorry to hear it caused concern. If you’d like to discuss your order or delivery further, our team will be happy to help. Thank you for your review. Finance agreements only become active once the sofa has been delivered, so the first payment is taken after delivery. We appreciate this may have been unexpected and are sorry to hear it caused concern. If you’d like to discuss your order or delivery further, our team will be happy to help at social.media.complaints@sofology.co.uk.

Classificada 5 em 5 estrelas

Amazingly helpful and patient staff

Staff were amazing. Really important to see sofas in person to get a feel for what your looking for and to get the expert help from the amazing staff

3 de janeiro de 2026
logótipo da Sofology - Bristol

Resposta da Sofology - Bristol

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Classificada 5 em 5 estrelas

The great thing about this purchase is…

The great thing about this purchase is that we were not put under any pressure to purchase, we have been looking for new furniture for a while and had visited the store on many occasions and was never chased once by the sales staff, finally after several cups of coffee on our last visit we were assisted by Megs and got to our purchase thanks for everything

25 de janeiro de 2026
logótipo da Sofology - Bristol

Resposta da Sofology - Bristol

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Classificada 5 em 5 estrelas

Finally bought a sofa

Kayleigh is very patient with indecisive customers!

24 de janeiro de 2026
logótipo da Sofology - Bristol

Resposta da Sofology - Bristol

Thank you for your feedback and 5-star rating. We're glad you had a great experience and appreciate you leaving a 5 star review.

Classificada 5 em 5 estrelas

Great service

From the first minute I stepped into the showroom at Cribbs Causeway I greeted by a lovely lady called Maggs who was so friendly and helpful. Nothing was too much trouble.

18 de janeiro de 2026
logótipo da Sofology - Bristol

Resposta da Sofology - Bristol

Thank you for sharing your experience Julian :-)

Classificada 5 em 5 estrelas

Excellent!

Easy and good service.

17 de janeiro de 2026
logótipo da Sofology - Bristol

Resposta da Sofology - Bristol

Thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Classificada 5 em 5 estrelas

Staff are friendly and helpful

Staff are friendly and helpful. Willing to walk round showing options. Patient as we discussed the options. I thought the store was well laid out with a good variety of designs/colours to choose from.

17 de janeiro de 2026
logótipo da Sofology - Bristol

Resposta da Sofology - Bristol

Thank you for taking the time to leave a 5-star review!😊

Classificada 5 em 5 estrelas

We had a very positive experience.

We had a very positive experience with Sofology. We went 2 or 3 times to choose our sofas and the assistant we met each time was so helpful and knowledgeable. She made all the difference to us deciding to buy. Great choice of sofas and materials and fabric. We are very happy with our choice.

16 de janeiro de 2026
logótipo da Sofology - Bristol

Resposta da Sofology - Bristol

Thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

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