Everyone hates the thought of going sofa shopping. The staff following you around, they keep talking to you despite your telling them your just browsing. Well it was a totally different experience at... Ver mais
A empresa respondeu
Unit 4, Cannock Gateway Retail Park, Eastern Way, WS11 8XR Cannock, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Everyone hates the thought of going sofa shopping. The staff following you around, they keep talking to you despite your telling them your just browsing. Well it was a totally different experience at... Ver mais
A empresa respondeu
We visited the cannock store. A lady called Kimberley approached us, was really helpful. We had a few sofas we liked she talked through options and made everything clear. Very easy process.
Lisa was very helpful and knowledgeable about the sofas and helped us to find the right one for us, colour and size wise. She was very friendly and gave us lots of advice about how to keep our new... Ver mais
A empresa respondeu
When we browsed store sales agents were busy chatting, 3 or 4 sofas of interest id seen online were not in store. Eventually ordered online after sending question re whether my sofa could have light... Ver mais
A empresa respondeu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 4, Cannock Gateway Retail Park, Eastern Way, WS11 8XR, Cannock, Reino Unido
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Went to sofology , cannock as we had seen a sofa on the website we wanted to try. We were greeted by Lisa who offered as tea/coffee and asked if she could help. She was able to show us the sofa we had seen and left us for a few minutes to try it and she then showed us different variations and colours etc. She was extremely helpful and friendly throughout and wasn't pushy at all. Thanks to her help we were able to purchase on the spot and we are looking forward to delivery of our new sofas. The only negative was road access to the store as not well signposted.

Resposta da Sofology - Cannock
Liz at the Cannock store was excellent, very knowledgeable, answered all our questions and no pressure.

Resposta da Sofology - Cannock
Very relaxed no pressure sales good advice
Your sales person Sunny very pleased with the service

Resposta da Sofology - Cannock
Kimberly at Cannock Store was excellent.
All information was presented in a lovely and professional manner.
I would recommend this store every time!!

Resposta da Sofology - Cannock

Resposta da Sofology - Cannock
We were not “ jumped on” when we entered the store and were subsequently dealt with fantastically by Storm. Thank you.

Resposta da Sofology - Cannock
Kimberley helped me with all my queries…and my kids!

Resposta da Sofology - Cannock

Resposta da Sofology - Cannock
Visited the store to view and possibly purchase one of their 2 seater sofa's. On entering, Linda, the store assistant, promptly came and explained how their showroom works and that they can accommodate style and range be it 2,3, chaise etc and not to dismiss any as they can alter to suit if possible. The wife and I chose the 2 seater in a bark covering and now waiting on delivering as said it could be up to 11 weeks time. Looking forward to it arriving!

Resposta da Sofology - Cannock
We were very well looked after whilst choosing our furniture, Liz was excellent

Resposta da Sofology - Cannock
Kim gave us exceptional service today, she was very polite, her welcome was a nice gentle warm greet with a good explanation of how the store worked and let us explore...when we needed a explanation on the sofa she was very good and it felt like she was just checking in on us it made us feel relaxed and free to Look. Offered a coffee and again allowed us to relax whilst looking. I never felt like we where over sold to or pushing us at all. Once we had an idea Kim was brilliant and running through the details it was very clear on the expectations and how the build of the sofa would be. Even going as far to move furniture near other furniture so we could see how it all looked together. I feel her patience with us and her ability to allow us space but attentive at the same time was brilliant for us. She is a credit to the store .

Resposta da Sofology - Cannock
Explained everything to us well, made it easy for us too.
Kimberly

Resposta da Sofology - Cannock
Very well explained clear and polite well maned. The person well delt with seemed experienced.

Resposta da Sofology - Cannock
Storm from the cannock store was absolutely amazing!
She guided me through the ordering process, got everything sorted for me and ensured everything ran smoothly

Resposta da Sofology - Cannock
We had a great experience ordering new sofas. Kim was fantastic throughout the process explainig everything and taking time to ensure we were happy with our purchase and the process.

Resposta da Sofology - Cannock
Liz amd Lisa were very welcoming. Answered any questions and the ordering process was quick and easy. A stress free process

Resposta da Sofology - Cannock
Checked online then went instore to view the sofa's, glad I did as it made a difference seeing the materials and style choices. Kim was very helpful and answered all of my questions, was also pleased to help when I called to check some dimensions after my visit. Very happy with the service from Sofology.

Resposta da Sofology - Cannock
Great experience at Sofology Cannock store. Lots of lovely sofas to choose from. Sonny was very helpful with all of our questions and our purchase.

Resposta da Sofology - Cannock
Superb customer service from Lisa. Friendly, helpful and extremely efficient.

Resposta da Sofology - Cannock
We had a fantastic experience at the Sofology store in Cannock, Liz was absolutely brilliant — so friendly, patient, and knowledgeable, and she really took the time to explain everything to us without any pressure. We also had our child with us, and Liz was so understanding and welcoming, which made the whole experience much more relaxed and enjoyable. We felt genuinely looked after from start to finish and couldn’t be happier with the service. Highly recommend Sofology Cannock, and especially Liz!

Resposta da Sofology - Cannock
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