We ordered Waldorf sofa as our choice of color and size. It feels comfortable and relaxing. FItting was done professionallyin Perfect way. Removed and cleared all the stuffs comes with it. Felt tire... Ver mais
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Localização
Alterar localizaçãoUnit C, Seager Retail Park, Newport Road, CF23 9AA Cardiff, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I was so glad I made the effort to visit Sofology. I visited around a fortnight ago to peruse the stock and I was very impressed with the standard of quality. The sales people made me very welcome, ma... Ver mais
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We were advised by Leigh Mitchell. He is very helpful and nothing seems to be too much trouble. He quickly understood our requirements but then suggested we wander the store until we found suitable fu... Ver mais
A empresa respondeu
Our first order was rejected for various reasons, and it was returned. We then went looking elsewhere and were shocked at the prices and lack of quality etc. We decided to return to Sofology and sel... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de sofás
- Acessórios para móveis
- Loja de móveis
- Loja de artigos domésticos
- Loja de mobília para sala de estar
- Loja de estofos
Escrito pela empresa
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informações de contacto
Unit C, Seager Retail Park, Newport Road, CF23 9AA, Cardiff, Reino Unido
4,8
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
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Only called in for a look
Only called in for a look, but the staff were great and really helpfull, everything was well explained and ended up buying a new sofa. Well done guys brilliant
15 de março de 2026
Resposta da Sofology - Cardiff
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Excellent store
Excellent store, well designed and spotlessly clean. Very welcoming staff. Nothing too much trouble. Our sales person was Phil who was fantastic. Kind, helpful and knew his job inside out. I would give him 5 stars!!!!
15 de março de 2026
Resposta da Sofology - Cardiff
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Resposta da Sofology - Cardiff
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Beautiful showroom
Beautiful showroom, the young lady who dealt with us was friendly, polite and very helpful
14 de março de 2026
Resposta da Sofology - Cardiff
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Resposta da Sofology - Cardiff
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
So much choice, such great quality!
So much choice! Such great quality! We found the staff friendly, knowledgeable about their products and really helpful in our decision making. Pamela and Aggy were lovely! Now waiting to take delivery of our purchase and super excited :)
10 de março de 2026
Resposta da Sofology - Cardiff
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Leigh was very helpful
Leigh was very helpful. Very efficient and very friendly. Nothing was too much trouble for him when I asked him to show the different styles of mattresses. I can't wait for my lovely new sofa bed to arrive.
13 de março de 2026
Resposta da Sofology - Cardiff
Hi there, thank you for your review. Another great review for Leigh, we will make sure to pass this on! Have a nice day.
Excellent customer service from Leigh…
Excellent customer service from Leigh at the Cardiff store.
Ample choice of good quality sofas
13 de março de 2026
Resposta da Sofology - Cardiff
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Leigh. Have a great day 😊
Camila made our experience a breeze she…
Camila made our experience a breeze she was so welcoming, friendly professional and helpful made placing our order simple and very informative would highly recommend
10 de março de 2026
Resposta da Sofology - Cardiff
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Purchase of "Ripley" sofas
We were advised by Leigh Mitchell. He is very helpful and nothing seems to be too much trouble. He quickly understood our requirements but then suggested we wander the store until we found suitable furniture. Once we had made our decision to choose "Ripley" he explained everything clearly regarding delivery and delivery times
12 de março de 2026
Resposta da Sofology - Cardiff
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Great friendly staff
Great friendly staff, made us feel welcome. Leigh was extremely helpful.
12 de março de 2026
Resposta da Sofology - Cardiff
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Very helpful and advice us clearly
12 de março de 2026
Resposta da Sofology - Cardiff
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Very friendly and helpful staff with no…
Very friendly and helpful staff with no hard selling, very relaxed.
12 de março de 2026
Resposta da Sofology - Cardiff
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Great customer service and product…
Great customer service and product knowledge from Leigh all other staff we interacted with were also very nice.
8 de março de 2026
Resposta da Sofology - Cardiff
Thank you for awarding us 5 stars!
Lee in the Cardiff Sofology Store was…
Lee in the Cardiff Sofology Store was great today. Patient, accommodating and very helpful. He had some great stories to tell!
8 de março de 2026
Resposta da Sofology - Cardiff
Hi there, thank you for your review. Another great review for Lee, we will make sure to pass this on! Have a nice day.
Resposta da Sofology - Cardiff
Thank you for sharing Mr Searle
Fantastic showroom and amazing service.
We felt really comfortable walking around the showroom. The showroom looked stunning. Staff were lovely. We chose our final sofa with Leigh who was amazing. He really listened to all our requirements and helped us find the best sofa to suit our home layout. I would definitely recommend this showroom to my friends and family.
7 de março de 2026
Resposta da Sofology - Cardiff
Comfort is what we are known for Vanessa :-) Thank you for your recommendation!
Resposta da Sofology - Cardiff
Hi Suzanne, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Excellent customer service
Jake was extremely helpful and knowledgeable and made the whole process incredibly simple. He was very professional and a credit to your store
4 de março de 2026
Resposta da Sofology - Cardiff
Thank you for sharing your experience Becky, we are pleased to hear that Jake was so helpful during your visit!
Great experience and value for money…
Great experience and value for money purchase.Few days ago I visited Sofology Cardiff as I checked online before my visit for some “sales”.
Arrived there and the member of staff who assisted me was Anto F.
She was helpful and listened my needs for colours ,materials ,measurements, budget and use of the furnitures.
We discussed a few options as I don’t want to get confused and take a wrong decision. Next day,I returned back in the store,picked up the one I fall in love and complete my purchase.
The whole team was very friendly and approachable, warm welcome from all Jake,Eva and Anto.
Highly recommend to al!
Thank you for time and your customer service.
26 de fevereiro de 2026
Opinião espontânea
Resposta da Sofology - Cardiff
Thank you so much for your recommendation Mapia
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