Sofology - Cardiff Opiniões 2419

TrustScore: 5 em 5

4,8

Unit C, Seager Retail Park, Newport Road, CF23 9AA Cardiff, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We ordered Waldorf sofa as our choice of color and size. It feels comfortable and relaxing. FItting was done professionallyin Perfect way. Removed and cleared all the stuffs comes with it. Felt tire... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I was so glad I made the effort to visit Sofology. I visited around a fortnight ago to peruse the stock and I was very impressed with the standard of quality. The sales people made me very welcome, ma... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We were advised by Leigh Mitchell. He is very helpful and nothing seems to be too much trouble. He quickly understood our requirements but then suggested we wander the store until we found suitable fu... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Our first order was rejected for various reasons, and it was returned. We then went looking elsewhere and were shocked at the prices and lack of quality etc. We decided to return to Sofology and sel... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de sofás
  2. Acessórios para móveis
  3. Loja de móveis
  4. Loja de artigos domésticos
  5. Loja de mobília para sala de estar
  6. Loja de estofos

Escrito pela empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informações de contacto

  • Unit C, Seager Retail Park, Newport Road, CF23 9AA, Cardiff, Reino Unido

4,8

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Only called in for a look

Only called in for a look, but the staff were great and really helpfull, everything was well explained and ended up buying a new sofa. Well done guys brilliant

15 de março de 2026
logótipo da Sofology - Cardiff

Resposta da Sofology - Cardiff

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Classificada 5 em 5 estrelas

Excellent store

Excellent store, well designed and spotlessly clean. Very welcoming staff. Nothing too much trouble. Our sales person was Phil who was fantastic. Kind, helpful and knew his job inside out. I would give him 5 stars!!!!

15 de março de 2026
logótipo da Sofology - Cardiff

Resposta da Sofology - Cardiff

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Classificada 5 em 5 estrelas

staff was very helpful

a good experience

15 de março de 2026
logótipo da Sofology - Cardiff

Resposta da Sofology - Cardiff

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Classificada 5 em 5 estrelas

Beautiful showroom

Beautiful showroom, the young lady who dealt with us was friendly, polite and very helpful

14 de março de 2026
logótipo da Sofology - Cardiff

Resposta da Sofology - Cardiff

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Classificada 5 em 5 estrelas

Great service

Great service, friendly and informative staff.

8 de março de 2026
logótipo da Sofology - Cardiff

Resposta da Sofology - Cardiff

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Classificada 5 em 5 estrelas

So much choice, such great quality!

So much choice! Such great quality! We found the staff friendly, knowledgeable about their products and really helpful in our decision making. Pamela and Aggy were lovely! Now waiting to take delivery of our purchase and super excited :)

10 de março de 2026
logótipo da Sofology - Cardiff

Resposta da Sofology - Cardiff

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Classificada 5 em 5 estrelas

Leigh was very helpful

Leigh was very helpful. Very efficient and very friendly. Nothing was too much trouble for him when I asked him to show the different styles of mattresses. I can't wait for my lovely new sofa bed to arrive.

13 de março de 2026
logótipo da Sofology - Cardiff

Resposta da Sofology - Cardiff

Hi there, thank you for your review. Another great review for Leigh, we will make sure to pass this on! Have a nice day.

Classificada 5 em 5 estrelas

Excellent customer service from Leigh…

Excellent customer service from Leigh at the Cardiff store.
Ample choice of good quality sofas

13 de março de 2026
logótipo da Sofology - Cardiff

Resposta da Sofology - Cardiff

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Leigh. Have a great day 😊

Classificada 5 em 5 estrelas

Camila made our experience a breeze she…

Camila made our experience a breeze she was so welcoming, friendly professional and helpful made placing our order simple and very informative would highly recommend

10 de março de 2026
logótipo da Sofology - Cardiff

Resposta da Sofology - Cardiff

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Classificada 5 em 5 estrelas

Purchase of "Ripley" sofas

We were advised by Leigh Mitchell. He is very helpful and nothing seems to be too much trouble. He quickly understood our requirements but then suggested we wander the store until we found suitable furniture. Once we had made our decision to choose "Ripley" he explained everything clearly regarding delivery and delivery times

12 de março de 2026
logótipo da Sofology - Cardiff

Resposta da Sofology - Cardiff

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Classificada 5 em 5 estrelas

Great friendly staff

Great friendly staff, made us feel welcome. Leigh was extremely helpful.

12 de março de 2026
logótipo da Sofology - Cardiff

Resposta da Sofology - Cardiff

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Classificada 5 em 5 estrelas

Very friendly and helpful staff with no…

Very friendly and helpful staff with no hard selling, very relaxed.

12 de março de 2026
logótipo da Sofology - Cardiff

Resposta da Sofology - Cardiff

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Classificada 5 em 5 estrelas

Great customer service and product…

Great customer service and product knowledge from Leigh all other staff we interacted with were also very nice.

8 de março de 2026
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Resposta da Sofology - Cardiff

Thank you for awarding us 5 stars!

Classificada 5 em 5 estrelas

Lee in the Cardiff Sofology Store was…

Lee in the Cardiff Sofology Store was great today. Patient, accommodating and very helpful. He had some great stories to tell!

8 de março de 2026
logótipo da Sofology - Cardiff

Resposta da Sofology - Cardiff

Hi there, thank you for your review. Another great review for Lee, we will make sure to pass this on! Have a nice day.

Classificada 5 em 5 estrelas

Informative

Informative, simple, comfortable and quick.

7 de março de 2026
logótipo da Sofology - Cardiff

Resposta da Sofology - Cardiff

Thank you for sharing Mr Searle

Classificada 5 em 5 estrelas

Fantastic showroom and amazing service.

We felt really comfortable walking around the showroom. The showroom looked stunning. Staff were lovely. We chose our final sofa with Leigh who was amazing. He really listened to all our requirements and helped us find the best sofa to suit our home layout. I would definitely recommend this showroom to my friends and family.

7 de março de 2026
logótipo da Sofology - Cardiff

Resposta da Sofology - Cardiff

Comfort is what we are known for Vanessa :-) Thank you for your recommendation!

Classificada 5 em 5 estrelas

Friendly and helpful staff

Friendly and helpful staff. Great selection.

1 de março de 2026
logótipo da Sofology - Cardiff

Resposta da Sofology - Cardiff

Hi Suzanne, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Classificada 5 em 5 estrelas

Excellent customer service

Jake was extremely helpful and knowledgeable and made the whole process incredibly simple. He was very professional and a credit to your store

4 de março de 2026
logótipo da Sofology - Cardiff

Resposta da Sofology - Cardiff

Thank you for sharing your experience Becky, we are pleased to hear that Jake was so helpful during your visit!

Classificada 5 em 5 estrelas

Great experience and value for money…

Great experience and value for money purchase.Few days ago I visited Sofology Cardiff as I checked online before my visit for some “sales”.
Arrived there and the member of staff who assisted me was Anto F.
She was helpful and listened my needs for colours ,materials ,measurements, budget and use of the furnitures.
We discussed a few options as I don’t want to get confused and take a wrong decision. Next day,I returned back in the store,picked up the one I fall in love and complete my purchase.
The whole team was very friendly and approachable, warm welcome from all Jake,Eva and Anto.
Highly recommend to al!
Thank you for time and your customer service.

26 de fevereiro de 2026
Opinião espontânea
logótipo da Sofology - Cardiff

Resposta da Sofology - Cardiff

Thank you so much for your recommendation Mapia

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