From walking through the door staff we're really helpful & informative Spolit for choice too but decided & bought 2 sofas.
A empresa respondeu
Localização
Alterar localizaçãoCharlotte Street, CA2 5BT Carlisle, England, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
We popped in today (Monday 29th December) as we are due to replace our sofa. We haven't purchased.. YET, however Harrison was incredibly friendly, informative and very good at what he does. There was... Ver mais
A empresa respondeu
Big shoutout to Callum today, he made buying our new sofa an absolute breeze! Zero pressure, super friendly, and the whole process was quick and straightforward from start to finish. Really appreciate... Ver mais
A empresa respondeu
Large choice of sofas, which is great. No pressure from the sales assistant, just helpful advice. Offers of help, no following you around. Choice of coverings could be better, maybe more transparen... Ver mais
Informações sobre a empresa
- Loja de sofás
- também em
- Acessórios para móveis
- Loja de artigos domésticos
- Loja de estofos
- Loja de mobília para sala de estar
- Loja de móveis
Escrito pela empresa
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informações de contacto
Charlotte Street, CA2 5BT, Carlisle, England, Reino Unido
4,7
Excelente
174 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good choice of products and flexibility…
Good choice of products and flexibility in fabrics and features.
7 de fevereiro de 2026
Resposta da Sofology - Carlisle
Thank you for your 5-star review! We appreciate your feedback and are glad you were satisfied with our service. Let us know if you need anything else.
The young man that served us
The young man that served us was very good very knowledgeable told us in great detail about the suite everything we needed to know,made us welcome and relaxed gave us time to look round, would highly recommend ☺️
6 de fevereiro de 2026
Resposta da Sofology - Carlisle
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Resposta da Sofology - Carlisle
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Tian
Tian, the young salesman who sold us our suite was professional and knowledgable and made the experience nontraumatic for my husband.
31 de janeiro de 2026
Resposta da Sofology - Carlisle
Thank you for sharing your experience!
Joe was polite informative and was…
Joe was polite informative and was happy to repeat things and go at my pace. Great service with a smile.
24 de janeiro de 2026
Resposta da Sofology - Carlisle
Thank you for awarding us 5 stars!
Great designs
Harrison was great. Very friendly & helpful. We went to Sofology because of the different designs of footstools.
28 de janeiro de 2026
Resposta da Sofology - Carlisle
Thank you for sharing your experience Melanie :-)
Excellent Customer Service
From purchase to delivery, staff were friendly, courteous and helpful. 10/10!
10 de janeiro de 2026
Resposta da Sofology - Carlisle
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Resposta da Sofology - Carlisle
Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you had a great customer service experience at Sofology. Your kind words and perfect rating of 5 out of 5 truly mean a lot to our team.
Resposta da Sofology - Carlisle
Hi there, thank you for your review. Another great review for Dean, we will make sure to pass this on! Have a nice day.
Paul’ Excellent Customer Care
Paul - provided an excellent product overview and listened to our needs. We left feeling that we had bought what we wanted rather than being sold something.
23 de janeiro de 2026
Resposta da Sofology - Carlisle
Hi there, thank you for your review. Another great review for Paul, we will make sure to pass this on! Have a nice day.
I had a great experience at Sofology…
I had a great experience at Sofology Carlisle thanks to Callum. He was friendly, professional, and very knowledgeable without being pushy. Callum took the time to talk me through the options, answered all my questions clearly, and gave helpful advice, which made the visit relaxed and enjoyable. His customer service was excellent, and he’s a real credit to the Sofology team.
20 de janeiro de 2026
Opinião espontânea
Resposta da Sofology - Carlisle
He really is, thank you Lucy :-)
Seeking advice
I didn’t end up purchasing a sofa, but I visited the store to browse. The showroom was well laid out and staff were friendly without being pushy, especially the sales person callum, who I found attentive, helpful and afformative. It gave me a good idea of what they offer, I would highly reccomend seeking advice from this specific store
20 de janeiro de 2026
Opinião espontânea
Resposta da Sofology - Carlisle
Thank you for awarding us 5 stars Ellie!
Attentive customer service & pleasantly…
Attentive customer service & pleasantly impressed with sales team .
20 de janeiro de 2026
Resposta da Sofology - Carlisle
Thank you for sharing your experience James :-)
Great sofas and Paul was fantastic.
Paul who helped us with choosing our sofa was lovely. Very Knowledgeable. I would recommend going to see him. Our new sofa looks amazing and seems good quality. Has a lifetime frame guarantee.
19 de janeiro de 2026
Resposta da Sofology - Carlisle
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Paul. Have a great day 😊
Dean was great very friendly and…
Dean was great very friendly and knowledgeable
17 de janeiro de 2026
Resposta da Sofology - Carlisle
Thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Dean was very helpful and informative…
Dean was very helpful and informative when we bought our sofa and armchairs today. He was very well informed about the furniture, delivery etc. When I called in a week ago Paul was very helpful too.
15 de janeiro de 2026
Resposta da Sofology - Carlisle
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Dean. Have a great day 😊
Very helpful
Dean and Harrison, the two sales advisors we dealt with, were very helpful and explained everything in great detail.
8 de janeiro de 2026
Resposta da Sofology - Carlisle
Hi there, thank you for taking the time to leave a 5-star review!😊
Would Recommend
Harrison was very helpful in store, good variety of sofas to choose from and also knowledgable on what is offered and which sofas had a firmer cushion
10 de janeiro de 2026
Resposta da Sofology - Carlisle
Hi there, thank you for your review. Another great review for Harrison, we will make sure to pass this on! Have a nice day.
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