We had a great experience here after being chased aggressively around another furniture shop we were greeted and advised that staff work on a none commission basis and just to ask if we needed help. O... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoGreyhound Retail Park, 6 Sealand Road, CH1 4QQ Chester, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Helpful assistant who did not follow us around the store but was there when needed. Provided helpful information and did not pressure or rush us
A empresa respondeu
First thing to greet you as you enter the shop is a lovely smell. All the staff we met were friendly, helpful & polite but didn’t humbug you. The furniture was great, good quality, lots of choice, mos... Ver mais
A empresa respondeu
We experienced excellent customer service when visiting the store and no pushy sales tactics either! There are a large range of sofas to choose from. The staff are all helpful and know the products... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de sofás
- Acessórios para móveis
- Loja de móveis
- Loja de artigos domésticos
- Loja de mobília para sala de estar
- Loja de estofos
Escrito pela empresa
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informações de contacto
Greyhound Retail Park, 6 Sealand Road, CH1 4QQ, Chester, Reino Unido
4,9
Excelente
3 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Sofology - Chester
Hi there, thank you for your review. Another great review for Luan, we will make sure to pass this on! Have a nice day.
Great friendly staff not at all pushy…
Great friendly staff not at all pushy and explained everything thoroughly. After visiting all the other sofa shops in the area sofology felt the easiest and best fit for us
9 de maio de 2026
Resposta da Sofology - Chester
Thank you for this great review Simon.
Our experience was great at sofology
Our experience was great at sofology , talked us through and explained everything also gave us plenty of time to think and have a look around
5 de maio de 2026
Resposta da Sofology - Chester
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Great experience from start to finish
I went into the store very quickly after another sofa retailer. And the difference of approach was completely different! Welcoming but not pushy. Then straight away the gent that dealt with us (me, my wife and 4 year old son) clearly wanted to help us and guide us to the correct choice. Very happy and probably wouldn’t even try anywhere else next time around!!
6 de maio de 2026
Resposta da Sofology - Chester
Wow, what an amazing review. Thanks Dez!
Great service needed quickly and they…
Great service needed quickly and they arranged this
4 de maio de 2026
Resposta da Sofology - Chester
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Great service from Julia at Chester…
Great service from Julia at Chester branch, very supportive and knowledgeable
25 de abril de 2026
Resposta da Sofology - Chester
Hi there, thank you for your review. Another great review for Julia, we will make sure to pass this on! Have a nice day.
Great product just what we were looking…
Great product just what we were looking for. The lady that served us was very knowledgeable and helpful.
22 de abril de 2026
Resposta da Sofology - Chester
Thanks for this fabulous review. We appreciate you sharing it with others!
Resposta da Sofology - Chester
Hi there, thank you for your review. Another great review for Phillip, we will make sure to pass this on! Have a nice day.
Loved my experience choosing my sofa…
Loved my experience choosing my sofa the consultant named NIC in your Chester shop certainly knew her job !!!
19 de abril de 2026
Resposta da Sofology - Chester
Hi there, thank you for your review. Another great review for Nic, we will make sure to pass this on! Have a nice day.
Resposta da Sofology - Chester
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Good service and help in selecting the…
Good service and help in selecting the sofa we chose.Very helpful staff. Not pushy and gave good advice.
19 de abril de 2026
Resposta da Sofology - Chester
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Lovely staff and great sofa choices.
Lovely staff. Very knowledgeable and friendly. Nice big shop with plenty of room between displays. Welcoming atmosphere. Great prices. Interest free credit is nice option!
15 de abril de 2026
Resposta da Sofology - Chester
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
I was happy with agent that helped me…
I was happy with agent that helped me with choosing the chairs I chose to buy she explained every thing to me and my friend she was very helpful thank you Julia Lee
14 de abril de 2026
Resposta da Sofology - Chester
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Resposta da Sofology - Chester
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Resposta da Sofology - Chester
Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!
Fantastic
Fantastic, knowledgeable, helpful staff! Thank you so much, can’t wait for my new sofas to arrive!
13 de abril de 2026
Resposta da Sofology - Chester
Thanks for this fabulous review. We appreciate you sharing it with others!
Excellent service.
Having just brought a sofa off them my experience was excellent. The person that I dealt with knowledgeable not pushy answered every question clearly.
14 de abril de 2026
Resposta da Sofology - Chester
Thanks for this fabulous review. We appreciate you sharing it with others!
Good advice and helpful friendly staff
11 de abril de 2026
Resposta da Sofology - Chester
Thank you for awarding us 5 stars!
Chester branch.
Chester branch.
Nic (Nicola) sold us 2 sofas today. We spent nearly 3k, more than intended, but delighted with our purchase. Nic was generous with her time, extremely knowledgeable and helpful and made the whole experience relaxed and pleasant. Well done, Nic. Excellent customer service.
17 de abril de 2026
Opinião espontânea
Resposta da Sofology - Chester
Thank you for awarding us 5 stars!
Excellent patient staff
The lady who helped me work out the right sofa was helpful patient and listened to me as I tried to work out which sofa would fit my space back home.
4 de abril de 2026
Resposta da Sofology - Chester
Thanks for this fabulous review. We appreciate you sharing it with others!
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