With a very pleased with the service that we received at the Coventry showroom. Many options were discussed and we were able to come to the best conclusion. It is our second purchase from this company... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoAlvis Retail Park, Holyhead Road, CV5 8BW Coventry, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Lovely sofa. Delivered in under 7 days from order date. Lovely customer service. Great delivery. Wonderful experience end to end. Will definitely go back there for my next sofa.
A empresa respondeu
A big thank you to Wendy at Sofology Coventry for her excellent customer service. She was friendly, knowledgeable, and took the time to help us find exactly what we were looking for. Nothing was too... Ver mais
A empresa respondeu
Great service from Dorinda, we did not feel pressured, she gave us time, answered all our questions, overall very helpful. We are looking forward to our new sofa arriving!
A empresa respondeu
Informações sobre a empresa
- Loja de sofás
- Acessórios para móveis
- Loja de móveis
- Loja de artigos domésticos
- Loja de mobília para sala de estar
- Loja de estofos
Escrito pela empresa
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informações de contacto
Alvis Retail Park, Holyhead Road, CV5 8BW, Coventry, Reino Unido
4,9
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Sofology - Coventry
Thank you for choosing Sofology :-)
The store is well set out and easy to…
The store is well set out and easy to navigate with plenty of sofas on show.
Every sofa has the different material swatches that peticular sofa offers.
The staff are very helpful with no hard sell and when you need help they are very knowledgeable.
Overall very happy with the service.
4 de outubro de 2025
Resposta da Sofology - Coventry
Thank you for taking the time to share your experience :-)
Helpful staff
Wendy was very concise and clear with explanation of delivery & options available.
5 de outubro de 2025
Resposta da Sofology - Coventry
Hi there, thank you for taking the time to leave a 5-star review!😊
Professional and friendly sales lady Wendy
Wendy was great to discuss things with. Really helpful and made the process really easy.
5 de outubro de 2025
Resposta da Sofology - Coventry
Hi there, thank you for taking the time to leave a 5-star review!😊
Resposta da Sofology - Coventry
Hi there, thank you for taking the time to leave a 5-star review!😊
Great Company to Deal with
Lovely people to deal with. Ash and Cory in Coventry and Matt in Milton Keynes were all really helpful, professional and efficient. It made it a great customer experience. Great choice of sofas and an excellent price on the clearance models I was buying. Recommend!
28 de setembro de 2025
Resposta da Sofology - Coventry
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Resposta da Sofology - Coventry
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Excellent service from Jess at the…
Excellent service from Jess at the Coventry store.
23 de setembro de 2025
Resposta da Sofology - Coventry
Hi there, thank you for your review. Another great review for Jess, we will make sure to pass this on! Have a nice day.
Resposta da Sofology - Coventry
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
5stars
Generally... everything was great... Corey did his job to perfection..no complaints..very good... five stars..
20 de setembro de 2025
Resposta da Sofology - Coventry
Thank you for sharing your feedback! We're delighted to hear you had a great experience at Sofology Coventry and that Corey assisted you well. Your kind words and five-star rating motivate our team to keep delivering exceptional service.
If you have any questions or need assistance in the future, please reach out. We look forward to welcoming you back soon.
Positive experience overall
Easy to navigate showroom. Given plenty of time and space to browse, with an offer of assistance when needed. Mariola very helpful with product explanation and final decision making, as well as clear explanation provided during the transaction process.
20 de setembro de 2025
Resposta da Sofology - Coventry
Thank you for this great review :-)
I had a wonderful experience here with…
I had a wonderful experience here with Wendy, she was extremely helpful, kind and genuine throughout the entire process. Could not of asked for anyone better to help me choose my sofa!
12 de setembro de 2025
Resposta da Sofology - Coventry
Thank you for visiting! :-)
Your sales representative took us…
Your sales representative took us through the process in a very detailed manner and answered all our questions .
19 de setembro de 2025
Resposta da Sofology - Coventry
Thank you for this 5-star review, we really appreciate it :-)
Best furniture shop in town.
Cory was very informative with his advice without being pushy, really looking forward to our new suite being delivered. Would recommend sofology to anyone, quality is far superior to other furniture outlets.
17 de setembro de 2025
Resposta da Sofology - Coventry
Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Cory was able to provide you with informative advice without any pressure. It's fantastic to know that you're looking forward to your new suite, and we are confident it will meet your expectations. Your recommendation means a lot to us, and we truly appreciate your kind words about the quality of our furniture. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future.
Very friendly customer service.
7 de setembro de 2025
Resposta da Sofology - Coventry
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Wendy was excellent
Wendy was excellent. She sat with me and my partner to discuss options on the sofa we liked (colours, materials, sizes, purchase options, etc).
12 de setembro de 2025
Resposta da Sofology - Coventry
Thank you for awarding us 5 stars Mr Griffin :-)
Staff were very helpful and friendly…
Staff were very helpful and friendly especially Thomas who was invaluable great knowledge and service.
15 de setembro de 2025
Resposta da Sofology - Coventry
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Very helpful staff
On my first visit, I had plenty of time to look around and on a subsequent visit, the assistant was very helpful and knowledgeable without being pushy enabling me to choose my sofa.
15 de setembro de 2025
Resposta da Sofology - Coventry
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Amazing customer service from Ashley
Amazing customer service from Ashley. No pressure sales and even gave us swatches to take home and confirm our choice. The whole purchase was so easy. Ashley was extremely knowledgeable and a credit to sofology.
14 de setembro de 2025
Resposta da Sofology - Coventry
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service provided by Ashley!
Good selection, great experience
Ashley was great, from walking through the door to completing the sale. Very knowledgable and a pleasure to deal with.
14 de setembro de 2025
Resposta da Sofology - Coventry
Hi there, thank you for taking the time to leave a 5-star review!😊
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.