Lisa was absolutely amazing with her knowledge about all the sofas on our visit .. such a credit to the company.. will definitely recommend her to friends and family going forward in Coventry Holyhead... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoAlvis Retail Park, Holyhead Road, CV5 8BW Coventry, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
The staff were excellent and understood what we wanted in furniture. After choosing a light coloured sofa when I got home I realised it was completely wrong. I rang next day to ask if I could change... Ver mais
A empresa respondeu
Had a great experience when ordering our new sofas. Corey was professional and friendly and answered all of our questions. He gave advice where helpful without being pushy or going for the "hard sell... Ver mais
A empresa respondeu
The overall experience received from the lady who greeted us at the door, from her knowledge about the products to her very caring nature was just over and above what I would normally expect Definit... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de sofás
- também em
- Acessórios para móveis
- Loja de artigos domésticos
- Loja de estofos
- Loja de mobília para sala de estar
- Loja de móveis
Escrito pela empresa
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informações de contacto
Alvis Retail Park, Holyhead Road, CV5 8BW, Coventry, Reino Unido
4,9
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Sofology - Coventry
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Excellent service from Jess at the…
Excellent service from Jess at the Coventry store.
23 de setembro de 2025
Resposta da Sofology - Coventry
Hi there, thank you for your review. Another great review for Jess, we will make sure to pass this on! Have a nice day.
Resposta da Sofology - Coventry
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
5stars
Generally... everything was great... Corey did his job to perfection..no complaints..very good... five stars..
20 de setembro de 2025
Resposta da Sofology - Coventry
Thank you for sharing your feedback! We're delighted to hear you had a great experience at Sofology Coventry and that Corey assisted you well. Your kind words and five-star rating motivate our team to keep delivering exceptional service.
If you have any questions or need assistance in the future, please reach out. We look forward to welcoming you back soon.
Positive experience overall
Easy to navigate showroom. Given plenty of time and space to browse, with an offer of assistance when needed. Mariola very helpful with product explanation and final decision making, as well as clear explanation provided during the transaction process.
20 de setembro de 2025
Resposta da Sofology - Coventry
Thank you for this great review :-)
I had a wonderful experience here with…
I had a wonderful experience here with Wendy, she was extremely helpful, kind and genuine throughout the entire process. Could not of asked for anyone better to help me choose my sofa!
12 de setembro de 2025
Resposta da Sofology - Coventry
Thank you for visiting! :-)
Your sales representative took us…
Your sales representative took us through the process in a very detailed manner and answered all our questions .
19 de setembro de 2025
Resposta da Sofology - Coventry
Thank you for this 5-star review, we really appreciate it :-)
Best furniture shop in town.
Cory was very informative with his advice without being pushy, really looking forward to our new suite being delivered. Would recommend sofology to anyone, quality is far superior to other furniture outlets.
17 de setembro de 2025
Resposta da Sofology - Coventry
Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Cory was able to provide you with informative advice without any pressure. It's fantastic to know that you're looking forward to your new suite, and we are confident it will meet your expectations. Your recommendation means a lot to us, and we truly appreciate your kind words about the quality of our furniture. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future.
Very friendly customer service.
7 de setembro de 2025
Resposta da Sofology - Coventry
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Wendy was excellent
Wendy was excellent. She sat with me and my partner to discuss options on the sofa we liked (colours, materials, sizes, purchase options, etc).
12 de setembro de 2025
Resposta da Sofology - Coventry
Thank you for awarding us 5 stars Mr Griffin :-)
Staff were very helpful and friendly…
Staff were very helpful and friendly especially Thomas who was invaluable great knowledge and service.
15 de setembro de 2025
Resposta da Sofology - Coventry
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Very helpful staff
On my first visit, I had plenty of time to look around and on a subsequent visit, the assistant was very helpful and knowledgeable without being pushy enabling me to choose my sofa.
15 de setembro de 2025
Resposta da Sofology - Coventry
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Amazing customer service from Ashley
Amazing customer service from Ashley. No pressure sales and even gave us swatches to take home and confirm our choice. The whole purchase was so easy. Ashley was extremely knowledgeable and a credit to sofology.
14 de setembro de 2025
Resposta da Sofology - Coventry
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service provided by Ashley!
Good selection, great experience
Ashley was great, from walking through the door to completing the sale. Very knowledgable and a pleasure to deal with.
14 de setembro de 2025
Resposta da Sofology - Coventry
Hi there, thank you for taking the time to leave a 5-star review!😊
The sales rep Wendy was very supportive…
The sales rep Wendy was very supportive and polite. She walked me through the process, helped with measurements explained the difference with leather. Absolutely fabulous!
12 de setembro de 2025
Resposta da Sofology - Coventry
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Amazing customer service
Dorinda, our customer service representative was fantastic. Her friendly and professional attitude was excellent.
6 de setembro de 2025
Resposta da Sofology - Coventry
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
The lady sales person was very good…
The lady sales person was very good absolutely amazing she was very helpful and very knowledgeable about everything.
8 de setembro de 2025
Resposta da Sofology - Coventry
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
The woman I spoke to and who completed…
The woman I spoke to and who completed the sale was very honest and helpful. I believe her name was Wendy. The whole experience was smoothly carried out.
8 de setembro de 2025
Resposta da Sofology - Coventry
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Helpful polite and informative and…
Helpful polite and informative and knowledgable about the sofa we chose
7 de setembro de 2025
Resposta da Sofology - Coventry
Hi there, thank you for taking the time to leave a 5-star review!😊
Very pleasant and relaxed buying experience
Wendy was very imformative, friendly,helpful and profesional.
No pressure when we visited to view or when we came in to place the order.
It was made clear when we entered that we were free to browse and that we would be left alone unless we wanted help.
7 de setembro de 2025
Resposta da Sofology - Coventry
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
A Experiência Trustpilot
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