Sofology - Croydon Opiniões 

2882
•
TrustScore: 5 em 5

4,8

Unit A, 226 Purley Way, CR0 4XG Croydon, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Gordon was very good at his job, made sure we were fully aware of everything we needed to know before making the purchase. Very knowledgeable, welcoming and made us feel at ease throughout

A empresa respondeu

Classificada 5 em 5 estrelas

I felt no pressure, just received a lot of help in a pleasant, relaxed way from Abe. I walked in and out of the store four times and each time I go back I was pleasantly received by Abe who patie... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

There’s so many choices and all good qualities, I felt no pressure, took my time before making decision.

Classificada 5 em 5 estrelas

Excellent. Gordon was so helpful, everything was explained thoroughly, friendly. We were in between 2 models of sofas and thanks to Gordon’s patience, he walked us through every single detail of each... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de sofás
  2. também em
  3. Acessórios para móveis
  4. Loja de artigos domésticos
  5. Loja de estofos
  6. Loja de mobília para sala de estar
  7. Loja de móveis

Escrito pela empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informações de contacto

  • Unit A, 226 Purley Way, CR0 4XG, Croydon, Reino Unido

4,8

Excelente

TrustScore: 5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(2882)

13 841 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent customer service and quality of sofas

From start to finish, Umut was there to answer any queries. He took the time to explain the process, Ts&Cs, and was very knowledgable about the sofa we were interested in.

2 de março de 2026
logótipo da Sofology - Croydon

Resposta da Sofology - Croydon

Thank you for this great review :-)

Classificada 5 em 5 estrelas

Wioleta

Wioleta was absolutely amazing and so kind, friendly helpful and knowledgeable about the sofa and all the features.
I am delighted with my purchase.

Thank you so myxg much

28 de fevereiro de 2026
logótipo da Sofology - Croydon

Resposta da Sofology - Croydon

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Classificada 5 em 5 estrelas

Very good experience

Very good experience, with helpful staff. Wioleta made our experience easy and helped us make the right decision

27 de fevereiro de 2026
logótipo da Sofology - Croydon

Resposta da Sofology - Croydon

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Classificada 5 em 5 estrelas

Was made really welcome and the lady…

Was made really welcome and the lady was really helpful x

20 de fevereiro de 2026
logótipo da Sofology - Croydon

Resposta da Sofology - Croydon

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Classificada 5 em 5 estrelas

Gordan @croydon store Was a great help

Gordan @croydon store Was a great help, he had great knowledge of the sofa and fabric.

He also told us about the interest free which we took advantage of and placed an order.

Looking forward to receiving our sofa.

Thank you
Mr Broqaj

23 de fevereiro de 2026
logótipo da Sofology - Croydon

Resposta da Sofology - Croydon

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Classificada 5 em 5 estrelas

Great customer service

Gordon was fantastic at helping us pick our sofas - we were also impressed by his Hindi skills!

21 de fevereiro de 2026
Opinião espontânea
logótipo da Sofology - Croydon

Resposta da Sofology - Croydon

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Gordon. Have a great day 😊

Classificada 5 em 5 estrelas

Custom service was great and Gordon was…

Custom service was great and Gordon was extremely helpful.

16 de fevereiro de 2026
logótipo da Sofology - Croydon

Resposta da Sofology - Croydon

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Classificada 5 em 5 estrelas

Monica from the Croydon team has been…

Monica from the Croydon team has been so helpful in person, helping me find the best couch for myself. She showed us over 10 couches that I looked up online the day before, given me honest feedback about each of them and did not get annoyed with all my questions! She helped me choose the one I really would love having (The Riviera) and helped me throughout the whole process. I was scared the couch wouldn't fit so I had to go back and measure everything and she was so kind via email as well, helping me and making sure the couch would fit in my apartment by checking the measurements I have given her. Honestly, the whole experience was wonderful because of her and it really helped me not overthink and stress about it as much so thank you!

24 de janeiro de 2026
logótipo da Sofology - Croydon

Resposta da Sofology - Croydon

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Monica. Thank you for taking the time to leave a review 😊

Classificada 5 em 5 estrelas

Very helpful and patient,

15 de fevereiro de 2026
logótipo da Sofology - Croydon

Resposta da Sofology - Croydon

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Classificada 5 em 5 estrelas

Sofology

On arrival at the store on Purley Way, Umut a member of team greeted us and told us to wander around the store and if we had any questions to come and see him. No pressure. We were able to narrow down our choice to one of two styles, we then returned to the staff member with a list of questions/queries regarding our choice, which he was able to deal with. We then left the store to think and make a decision on the choice of sofa. We returned two days later and completed our purchase.

11 de fevereiro de 2026
logótipo da Sofology - Croydon

Resposta da Sofology - Croydon

Thank you for choosing Sofology!

Classificada 5 em 5 estrelas

Umut was very helpful

Umut was very helpful, we came to see the sofa a few weeks before so we could get an idea of sizing before we measured, and he was very helpful with the specific requirements we had.
He followed up post purchase with measurements we required! Thanks again.

8 de fevereiro de 2026
logótipo da Sofology - Croydon

Resposta da Sofology - Croydon

Hi there, thank you for your review. Another great review for Umut, we will make sure to pass this on! Have a nice day.

Classificada 5 em 5 estrelas

Very helpful and knowledgeable

Very helpful and knowledgeable. Helped clarify any confusion I had and helped me with choosing a colour scheme after showing him my decor.

7 de fevereiro de 2026
logótipo da Sofology - Croydon

Resposta da Sofology - Croydon

Thank you so much for taking the time to share your feedback with us.

Classificada 5 em 5 estrelas

Great help and advice

Great help and advice

7 de fevereiro de 2026
logótipo da Sofology - Croydon

Resposta da Sofology - Croydon

Thank you for your 5-star review! We appreciate your feedback and are glad you were satisfied with our service. Let us know if you need anything else.

Classificada 5 em 5 estrelas

Attendance of staff in the shop (Umut)

Attendance of staff in the shop (Umut). Very helpful and not pushy.

3 de fevereiro de 2026
logótipo da Sofology - Croydon

Resposta da Sofology - Croydon

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Classificada 5 em 5 estrelas

Great customer service

Wioleta was so paciente and really guide us trought our purchase, we really appreciate her help in choosing our next sofa.

1 de fevereiro de 2026
logótipo da Sofology - Croydon

Resposta da Sofology - Croydon

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

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