Sofology - Croydon Opiniões 2827

TrustScore: 5 em 5

4,9

Unit A, 226 Purley Way, CR0 4XG Croydon, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The staff are lovely they don’t push a sale; the advise Wioleta gave was amazing my dog loved her. I gave the wrong email address by mistake which effected my application for finance and Kareem the ma... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Really lovely experience at Sofology Croydon! We were able to take our time looking around without feeling rushed or pressured, which was great. When we had questions, Umut (sales person) gave clear a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Umut was very attentive from the moment we walked in. He was friendly and knowledgeable. Umut was keen to offer lots of options and give space to decide in between. He was the perfect balance of at... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

From start to finish, a stress free and laid back process. Gordon who helped us on the day was top notch, very helpful and extremely professional. He explained and took us through everything with... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de sofás
  2. Acessórios para móveis
  3. Loja de móveis
  4. Loja de artigos domésticos
  5. Loja de mobília para sala de estar
  6. Loja de estofos

Escrito pela empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informações de contacto

  • Unit A, 226 Purley Way, CR0 4XG, Croydon, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great experience!

We had a great sales rep his name is was Umut , very helpful with great knowledge in regards to style and design. There were lots of styles to choose from and great quality!

17 de novembro de 2025
logótipo da Sofology - Croydon

Resposta da Sofology - Croydon

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Classificada 5 em 5 estrelas

Our assistant Abi

Our assistant Abi, at the Purley Way shop was helpful and informative. gave us space and time to browse then efficiently led us through the ordering process.
Thank you Abi

17 de novembro de 2025
logótipo da Sofology - Croydon

Resposta da Sofology - Croydon

Hi there, thank you for your review. Another great review for Abi, we will make sure to pass this on! Have a nice day.

Classificada 5 em 5 estrelas

Gordon , what great guy

Gordon one of the sales man clinched it for us after shopping around.What gentleman so polite, wealth of information and not pushy. He gave us the information and the space and time to make our own decision.

24 de outubro de 2025
logótipo da Sofology - Croydon

Resposta da Sofology - Croydon

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Gordon. Have a great day 😊

Classificada 5 em 5 estrelas

Very helpful and patient

Very helpful and patient. Monica was great help and told us everything we needed to know.

14 de novembro de 2025
logótipo da Sofology - Croydon

Resposta da Sofology - Croydon

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Classificada 5 em 5 estrelas

Personable service, great delivery.

Personable service that listened to our needs and helped us find our sofa. Delivery was excellent, they took it straight into our 1st-floor living room through narrow stair passages.

23 de maio de 2025
logótipo da Sofology - Croydon

Resposta da Sofology - Croydon

Hi there, thank you for taking the time to leave a 5-star review!😊

Classificada 5 em 5 estrelas

Missed out at Brighton, Croydon saves the day!

Very impressed with service from both Brighton & Croydon stores, both went out of their way to help us find the sofa for our son.
Initially saw the sofa at Brighton, in the sale at an excellent price, unfortunately when I returned the next morning the sofa had been sold. The 'Sofologist' at Brighton suggested trying Croydon, which we did, we were lucky enough to find the same sofa and Croydon were good enough to honour the Brighton sale price. Very impressed all round.

13 de novembro de 2025
logótipo da Sofology - Croydon

Resposta da Sofology - Croydon

Hi there, thank you for taking the time to leave a 5-star review!😊

Classificada 5 em 5 estrelas

Excellent service

Easy to apply just hope I get excepted

11 de novembro de 2025
logótipo da Sofology - Croydon

Resposta da Sofology - Croydon

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!

Classificada 5 em 5 estrelas
logótipo da Sofology - Croydon

Resposta da Sofology - Croydon

Thank you for your wonderful feedback! We're thrilled you had a positive experience at Sofology Croydon and that our team assisted you. Your kind words and perfect rating motivate us to continue providing exceptional service.

If you have any questions or need assistance, please reach out. We look forward to welcoming you back soon.

Classificada 5 em 5 estrelas

Exceptional Service at Sofology Croydon – Thank You Evelina & Wioleta!

I recently visited the Croydon branch of Sofology and had an outstanding experience thanks to two incredible members of staff — Evelina and Wioleta. From the moment I walked in, they made me feel welcome and supported, turning what had been a stressful search for the perfect sofa into a genuinely enjoyable experience.
I spent a long time agonising over what would work best for my space, and both Evelina and Wioleta went above and beyond to help me make the right choice. Evelina was professional, friendly, and incredibly knowledgeable, guiding me through options without any pressure or hard sell — a refreshing change from other stores I’ve visited.
Wioleta took things a step further by helping me replan my lounge layout to accommodate the sofa I truly wanted. Her ideas were creative and practical, and thanks to her, I was able to order the Cove sofa, which is unbelievably comfortable. I can’t wait for it to arrive!
Their dedication, patience, and genuine care made all the difference. I highly recommend the Croydon store — especially if you’re looking for expert advice and a pleasant, pressure-free shopping experience.
Thank you again, Evelina and Wioleta — you’re a credit to Sofology!

6 de novembro de 2025
logótipo da Sofology - Croydon

Resposta da Sofology - Croydon

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Classificada 5 em 5 estrelas

Amen was very helpful with the delivery…

Amen was very helpful with the delivery and finance process

9 de novembro de 2025
logótipo da Sofology - Croydon

Resposta da Sofology - Croydon

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Classificada 5 em 5 estrelas

Great experience

Great experience

8 de novembro de 2025
logótipo da Sofology - Croydon

Resposta da Sofology - Croydon

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Classificada 5 em 5 estrelas

Fantastic store experience

Wioleta was very knowledgeable and patient with us. She ensured we got the right match for our walls. We were pleased with our store experience at the Croydon Purley way store. Our previous sofa was purchased from this store in 2018 too!

7 de novembro de 2025
Opinião espontânea
logótipo da Sofology - Croydon

Resposta da Sofology - Croydon

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Classificada 5 em 5 estrelas

Wioleta was very knowledgeable and…

Wioleta was very knowledgeable and patient with us. She ensured we got the right match for our walls. We were pleased with our store experience at the Croydon Purley way store. Our previous sofa was purchased from this store in 2018 too!

7 de novembro de 2025
logótipo da Sofology - Croydon

Resposta da Sofology - Croydon

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Classificada 5 em 5 estrelas

Customer service was excellent

Customer service was excellent. Helped us find the sofas we wanted and configuration we needed.

1 de novembro de 2025
logótipo da Sofology - Croydon

Resposta da Sofology - Croydon

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Classificada 5 em 5 estrelas

Good experience

Friendly, helpful, professional. Well done to the all the workers, keep up the excellent work.

4 de novembro de 2025
logótipo da Sofology - Croydon

Resposta da Sofology - Croydon

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Classificada 5 em 5 estrelas

We never felt under pressure

We never felt under pressure, any questions we had was answered and then they allowed us to continue our search but was available if needed.
Big thank you to Gordon ( Croydon) was a pleasure to deal with.

1 de novembro de 2025
logótipo da Sofology - Croydon

Resposta da Sofology - Croydon

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Classificada 5 em 5 estrelas

A great and friendly service

My sales person was very friendly, helpful and patient. I am happy with my orders and looking forward to enjoying them.

30 de outubro de 2025
logótipo da Sofology - Croydon

Resposta da Sofology - Croydon



Thank you so much for taking the time to share your wonderful feedback with us!

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