I just wanted to leave a review for Joanna at the Enfield branch, who provided us with absolutely outstanding customer service. From the moment we walked in, Joanna went above and beyond to hel... Ver mais
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Localização
Alterar localização232 Great Cambridge Road, EN1 1SQ Enfield, GB
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Leia as opiniões dos outros
Imi was an excellent sales assistant. Very knowledgeable about the products available. We have made a purchase and got very thorough information and explanation regarding the product including de... Ver mais
A empresa respondeu
Had a lovely lady called joanna 10 out of 10 for great service, she let me have my time to look around , the first person iv come across who knew a lot about the sofa’s and really helped me in wanted... Ver mais
A empresa respondeu
OMG!!! I VISITED SOFOLOGY IN ENFIELD. THERE WERE 3 STORES IN A ROW, DFS SOFOLOGY & FURNITURE VILLAGE. THE INTENTION WAS TO VISIT EACH. THE PREVIOUS WEEKEND I HAD VISITED 4 OTHER STORES. NEXT WAS PR... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de sofás
- também em
- Acessórios para móveis
- Loja de artigos domésticos
- Loja de estofos
- Loja de mobília para sala de estar
- Loja de móveis
Escrito pela empresa
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informações de contacto
232 Great Cambridge Road, EN1 1SQ, Enfield, Reino Unido
4,8
Excelente
3 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
So far good
So far good, the lady who help us, when we asked her to leave us for 10minutes, so we could make a decision, she did , she was respectful and not pushy, she gave us time to make our decision.
11 de abril de 2026
Resposta da Sofology - Enfield
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Staff who served us very friendly and…
Staff who served us very friendly and knowledgeable
11 de abril de 2026
Resposta da Sofology - Enfield
Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!
Resposta da Sofology - Enfield
Hi there, thank you for taking the time to leave a 5-star review!😊
Resposta da Sofology - Enfield
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Efficient hepful
29 de março de 2026
Resposta da Sofology - Enfield
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Well so far it's been very impressive
Well so far it's been very impressive, I'd have a better opinion when I complete my journey with you as for now the salesman was excellent.
29 de março de 2026
Resposta da Sofology - Enfield
Thank you for awarding us 5 stars Adrian
Resposta da Sofology - Enfield
Thank you for awarding us 5 stars Shibi!
Resposta da Sofology - Enfield
Thank you for awarding us 5 stars Jackie!
Resposta da Sofology - Enfield
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
The man was very kind to us .
The man was very kind to us .
He’s explain to us about the sofa
21 de março de 2026
Resposta da Sofology - Enfield
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Huge choice and knowledgeable staff
Such a huge choice at Enfield and a lovely assistant named Diane who helped us with any questions we asked. Took time and patience and was lovely to talk to. No pressure. Had already seen the furniture I wanted online and was delighted to see it in store, looked much nicer and sumptuous to sit in. Can’t wait for it to arrive. Bought from Sofology previously and highly satisfied.
18 de março de 2026
Resposta da Sofology - Enfield
We are pleased to be reading this great review Joy! Thank you for sharing your experience! :-)
Kabhir was great and so was Imi on our…
Kabhir was great and so was Imi on our last visit. They made us so welcome and explained everything we needed to know, great people! We are so pleased we choose Sofology and can’t wait for our delivery now
15 de março de 2026
Resposta da Sofology - Enfield
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Helpful salesman once we asked but we…
Helpful salesman once we asked but we were able to walk around showroom sitting on sofas without being harassed.
Upon ordering everything was v easy, well explained and enjoyable
16 de março de 2026
Resposta da Sofology - Enfield
Thanks for this fabulous review. We appreciate you sharing it with others!
Friendly
Friendly, unobstrusive help from several members of the team when we visited the store. No pushy sales patter, just helpful.
8 de março de 2026
Resposta da Sofology - Enfield
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!
Kabir was lovely polite and helpful and…
Kabir was lovely polite and helpful and gave me what i asked for and made my whole sofa journey simple and pleasant!! Excellent service!!
14 de março de 2026
Resposta da Sofology - Enfield
Hi there, thank you for your review. Another great review for Kabir, we will make sure to pass this on! Have a nice day.
Process of buying our sofa was very…
Process of buying our sofa was very simple. All our questions answered simply. Great advice on cleaning the sofa etc.
12 de março de 2026
Resposta da Sofology - Enfield
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Joanna was absolutely brilliant
Joanna was absolutely brilliant. She was amazing throughout and made the whole experience so much easier. She was incredibly helpful, welcoming, and very sympathetic, taking the time to listen and understand everything properly. Her kindness and professionalism really stood out, and I truly appreciated the support she gave. I would highly recommend Joanna to anyone – she’s fantastic at what she does.
10 de março de 2026
Resposta da Sofology - Enfield
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Joanna. Thank you for taking the time to leave a review 😊
Detailed purchase information
Detailed purchase information with a friendly approach from our salesman Raj
7 de março de 2026
Resposta da Sofology - Enfield
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Excellent customer service from Joanna
Excellent customer service from Joanna. Very professional and helped with our decision massively. Thanks again!
10 de março de 2026
Resposta da Sofology - Enfield
Hi there, thank you for your review. Another great review for Joanna, we will make sure to pass this on! Have a nice day.
A very nice experience with detailed…
A very nice experience with detailed explanation and suggestion. The manager, Adam, is professional and helpful. Highly recommend this company to others.
8 de março de 2026
Resposta da Sofology - Enfield
Thank you so much for your recommendation!
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