The staff member Tom in Enfield Sofology was very helpful and supportive for me and my partner who have just moved in together! He answered any questions, told me information I didn’t know! And was gr... Ver mais
A empresa respondeu
Localização
Alterar localização232 Great Cambridge Road, EN1 1SQ Enfield, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Welcomed with open arms, not being rushed or someone hawking you to make a purchase. We shopped at the Enfield branch, also visited the other 2 furniture shops adjacent. Went back to sociology ne... Ver mais
A empresa respondeu
5 for Sofology Enfield so far.* Imi was brilliant, no pushy sales, just friendly, approachable and knowledgeable. Made choosing our sofa easy with no pressure. Tea and biscuits were a lovely touch.... Ver mais
A empresa respondeu
Helping and polite not rushing. Good time good quality. Isit expensive yes. However you pay for what you get so for what your buying its decent price .
A empresa respondeu
Informações sobre a empresa
- Loja de sofás
- Acessórios para móveis
- Loja de móveis
- Loja de artigos domésticos
- Loja de mobília para sala de estar
- Loja de estofos
Escrito pela empresa
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informações de contacto
232 Great Cambridge Road, EN1 1SQ, Enfield, Reino Unido
4,8
Excelente
3 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent customer service by Adam
Excellent customer service by Adam. Thank you
27 de dezembro de 2025
Resposta da Sofology - Enfield
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Great service
Great service from our assistant. He was very helpful and patient.
26 de dezembro de 2025
Resposta da Sofology - Enfield
Thank you so much for taking the time to share your feedback with us
Diana was very helpful and attentive…
Diana was very helpful and attentive and assisted us in picking the right sofa for us
26 de dezembro de 2025
Resposta da Sofology - Enfield
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Resposta da Sofology - Enfield
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Was dealt with by a very friendly lady…
Was dealt with by a very friendly lady Diana, who was extremely patient and helpful with us deliberating between sofas.
We await the delivery and hope the experience is just as good as the sales experience.
21 de dezembro de 2025
Resposta da Sofology - Enfield
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Received completely different colours…
Received completely different colours of the same Set of Sofas. Been trying to contact someone who can resolve the issue and change the wrong coloured single seater. Moreover, one has to be completely blind to have despatched these. Wish someone would have paid a bit of attention before dispatching.
17 de dezembro de 2025
Tony is an amazing guy
Tony is an amazing guy. Great interpersonal skills. Made the whole process easy when purchasing my cove chaise sofa. Real asset to the company
20 de dezembro de 2025
Resposta da Sofology - Enfield
Thanks for this fabulous review. We appreciate you sharing it with others!
Absolutely disgusted with the service…
Absolutely disgusted with the service we have been provided by @sofology. Delay without an explanation and then delivered with tears, faults and structural damage. Unable to look at until the 5th January. So spent over £3K to sit on a damaged sofa at Christmas.
18 de dezembro de 2025
Opinião espontânea
Resposta da Sofology - Enfield
Hi there, we are disappointed to hear that you might not have had the best experience. If you do need to discuss this further, please do not hesitate to contact our Customer Care Team and we will be more than happy to help.
Sofa bed
The sales person Diana was very helpful explaining the choices we have so we could make an inform choice when deciding on our purchase.
13 de dezembro de 2025
Resposta da Sofology - Enfield
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Good service
Good service, excellent staff they take time to talk and explain everything to customers
8 de dezembro de 2025
Resposta da Sofology - Enfield
Hi there, thank you for taking the time to leave a 5-star review!😊
Diana was very professional and patient…
Diana was very professional and patient in helping us find the perfect sofa.
9 de dezembro de 2025
Resposta da Sofology - Enfield
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Im very happy to purchase a sofa from…
Im very happy to purchase a sofa from your shop.
It is so nice comfortable,will qdvice family and friends to shop at sofa land.
2 de dezembro de 2025
Resposta da Sofology - Enfield
Thank you for taking the time to give us your feedback. 😊
Imi was a fantastic adviser
Imi was a fantastic adviser. She was polite and patient.
Furthermore, she was very attentive to all my queries and was able to give me an honest opinion on the product that I am currently purchasing.
Great service overall for the all team.
30 de novembro de 2025
Resposta da Sofology - Enfield
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Imi. Have a great day 😊
Great Customer Service
Great customer service from Adam, who took his time to inform us of everything about the sofa and the protection coverage.
He was helpful, patient also and had a great sense of humour.
3 de dezembro de 2025
Resposta da Sofology - Enfield
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Tom consistently demonstrated…
Tom consistently demonstrated exceptional sales skills, combining deep product knowledge with a genuine ability to understand customer needs.
1 de dezembro de 2025
Resposta da Sofology - Enfield
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Brilliant from start to finish.
Having been greeted at the door as we entered the premises, we were then guided through the various permutations of sofas and informed of the different features available and whether or not individual sofas were suitable for our intended circumstances. We found this invaluable in making our decision and gave us great confidence. Well done.
29 de novembro de 2025
Resposta da Sofology - Enfield
Thank you for taking the time to leave this great review Howard :-)
Good customer service from Tom
21 de novembro de 2025
Resposta da Sofology - Enfield
Hi there, thank you for your review. Another great review for Tom, we will make sure to pass this on! Have a nice day.
Diana assisted me to find a settee of…
Diana assisted me to find a settee of choice within my price range. I was very pleased with the service and purchase.
24 de novembro de 2025
Resposta da Sofology - Enfield
Thank you for your feedback. We're glad Diana helped you find the perfect settee within your budget and that you were satisfied with both the service and your purchase.
Your satisfaction matters to us, and we hope to see you again soon at Sofology Enfield. If you have any questions or need assistance, please reach out.
Resposta da Sofology - Enfield
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly. We hope you found the perfect sofa! Have a great day 😊
Resposta da Sofology - Enfield
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
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