Cliona O’Horon was extremely helpful without being at all pushy & sent over all the additional information we asked for by email. The choice in the Hedge End store was excellent & we could easily have... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
My wife dislikes being followed by sales people, and she didn't have the best first visit because of this (other sofa shops were worse I must say). On our return however Si was very respectful lettin... Ver mais
A empresa respondeu
Welcomed from the moment we walked in. No pushy sales staff. There to help if you need it. Or have any questions. We looked around and decided on the one from here. Matthieu showed excellen... Ver mais
A empresa respondeu
We found the whole experience very easy and relaxing. No pressure from the staff but Dave was on hand to answer all our questions. He was very helpful, friendly and knowledgeable, which made the w... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de sofás
- Acessórios para móveis
- Loja de móveis
- Loja de artigos domésticos
- Loja de mobília para sala de estar
- Loja de estofos
Escrito pela empresa
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informações de contacto
Unit 2A, Hedge End Retail Park, SO30 4RT, Southampton, Reino Unido
- 03448639051
4,9
Excelente
3 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Radhika was excellent
Radhika was incredibly knowledgeable about the products. Very professional and nice mannered.
7 de fevereiro de 2026
Resposta da Sofology - Hedge End
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Great Service
Fabulous choice of sofas and armchairs. Marc checked and double checked every detail of my order and made sure I was happy with each of my decisions regarding fabrics and cushion cover options. I would thoroughly recommend Sofology for their high quality products and excellent service.
3 de fevereiro de 2026
Resposta da Sofology - Hedge End
Thank you so much for your fantastic 5-star review! We truly appreciate you taking the time to share your experience. Your satisfaction is very important to us, and it means a lot to know you had such a positive experience with our team. If there’s anything else we can do for you in the future, or if you have any questions or feedback, please don’t hesitate to reach out. We’re always here to help and look forward to welcoming you again.
Visit out of normal hours!
Went late on Thursday night & were the only people in the shop. Ended up speaking to George who was great - personable, knowledgable & helpful. Order was easy & he didn’t oversell. Would recommend asking for George in store
5 de fevereiro de 2026
Resposta da Sofology - Hedge End
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Resposta da Sofology - Hedge End
Thank you for sharing your experience Mr Sale
Excellent service provided by George
We were guided by George who is obviously an experienced sales person. He was sensitive to our requirements, friendly and proactive without being pushy. He was supported by a slick IT sales programme on an electronic tablet which was able to show examples of sofa configuration, colour and price - no guess work or imagination required by us.
4 de fevereiro de 2026
Resposta da Sofology - Hedge End
Thank you for awarding us 5 stars Andre!
We purchased a suite from you eighteen…
We purchased a suite from you eighteen months ago and we now need a footstall.Mathiew checked your records to see what suite we had and suggested which footstool we needed.very professionally done and nothing was too much trouble
4 de fevereiro de 2026
Resposta da Sofology - Hedge End
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
The staff were very helpful with all…
The staff were very helpful with all information about the product.
It was great not to feel pressurised to buy but allowed space to consider carefully before deciding. In my opinion this always produces the best outcome.
4 de fevereiro de 2026
Resposta da Sofology - Hedge End
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
My sofologist Emma was amazing she was…
My sofologist Emma was amazing she was patient and so helpful explaining the process and answering all my questions about the sofa I was choosing
1 de fevereiro de 2026
Resposta da Sofology - Hedge End
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Emma. Have a great day 😊
Relaxed shopping experience
There staff were on hand, and in particular Natasha who dealt with our eventual sofa purchase, to answer any questions whilst also leaving us relaxed to wander around on our own and come back to them as needed.
25 de janeiro de 2026
Resposta da Sofology - Hedge End
Thank you for sharing your experience Ms Justice
Great service and advice
Very clear and open advice on the sofa/chairs. Happy to spend the time explaining everything to us and answering all our questions. We were served by Maria and she was a great help.
31 de janeiro de 2026
Resposta da Sofology - Hedge End
Thank you for sharing your experience Matthew
Can highly recommend the hedge end store
Really good experience and all really well explained by Steve in the hedge end store, he was able to go through a lot of what we want and didnt want and find the options that best suited us and resolved our concerns for not enough seating with alternative options. All in all a.quick and simple transaction.
31 de janeiro de 2026
Resposta da Sofology - Hedge End
thank you for awarding us 5 stars!
BAD SERVICE AT HEDGE END
BAD SERVICE AT HEDGE END, ONE STARTED , ANOTHER SALESMAN FINISHED, NOT PUNCTUAL , POOR INFO, NO PURCHASE RECEIPT FOR THE DEPOSIT WHY AWFUL. TRAINYOUR TEAM .
25 de janeiro de 2026
Resposta da Sofology - Hedge End
Hi Mr Velev, we would like to hear more about your complaint. Please email social.media.complaints@sofology.co.uk with the details of your visit.
Great service and highly recommend
We were served by Marc and he was very helpful, friendly and no pressure at all.
2 de fevereiro de 2026
Resposta da Sofology - Hedge End
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Great welcoming great advise very…
Great welcoming great advise very helpful with no pressure of buying. Would recommend the store 100%
2 de fevereiro de 2026
Resposta da Sofology - Hedge End
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Resposta da Sofology - Hedge End
Thank you for awarding us 5 stars :-)
Helpful unpressured salesperson who…
Helpful unpressured salesperson who ensured we made the right chpoice.
2 de fevereiro de 2026
Resposta da Sofology - Hedge End
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Resposta da Sofology - Hedge End
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Marc was an absolute legend
Marc was an absolute legend, incredibly knowledgeable about sofas, materials, and all the available options. There was zero pressure or overselling, just honest, expert advice that made it easy for us to choose exactly what was right for us. A truly genuine, great experience from start to finish.
25 de janeiro de 2026
Resposta da Sofology - Hedge End
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Friendly staff - Good range
Visited the hedge end branch for a new sofa.
Staff very attentive knowledgeable and friendly.
Natasha was very helpful in helping decide what was best for us.
1 de fevereiro de 2026
Resposta da Sofology - Hedge End
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Resposta da Sofology - Hedge End
Hi there, thank you for your review. Another great review for Mark, we will make sure to pass this on! Have a nice day.
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