Went to the St Andrews Quay store today in Hull and was served by Gary, extremely helpful, cheerful and friendly. He answered every question we had for him and didn't seem like anything we asked in te... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit A, Junction Retail Park, Junction Retail Park, HU3 4SD Hull, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
We had a very pleasant experience today. Gary was very helpful and patient and nothing was too much trouble. To the point of rearranging the showroom with bits of furniture for me to see if mixing and... Ver mais
A empresa respondeu
We visited on spec looking for a reclining chair. We received a friendly welcome from Gary, and service which never felt pushy. Gary pointed out several options around the store, one of which we purch... Ver mais
A empresa respondeu
Really friendly staff so good we bought a sofa and chair.would recommend to friends staff was so helpful not over powering and know what they were talking about
A empresa respondeu
Informações sobre a empresa
- Loja de sofás
- Acessórios para móveis
- Loja de móveis
- Loja de artigos domésticos
- Loja de mobília para sala de estar
- Loja de estofos
Escrito pela empresa
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informações de contacto
Unit A, Junction Retail Park, Junction Retail Park, HU3 4SD, Hull, Reino Unido
4,9
Excelente
2 mil opiniões
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
New sofa
Gary the salesman who helped us choose the right sofa for fitting into our house.
27 de outubro de 2025
Resposta da Sofology - Hull
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Charlotte was amazing with helping us…
Charlotte was amazing with helping us find our perfect sofa. Made us feel at ease and made the experience a lot easier.
25 de outubro de 2025
Resposta da Sofology - Hull
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Charlotte was fab…she made our…
Charlotte was fab…she made our experience feel very stress free
24 de outubro de 2025
Resposta da Sofology - Hull
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Excellent customer service
Excellent customer service, very helpful.
Would highly recommend
20 de outubro de 2025
Resposta da Sofology - Hull
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Georgio Sofa
Charlotte made us welcome and at ease and explained all the different aspects of the sofa we were looking at. She also made sure we were happy with what we ordered and explained if we had any issues when we left the store to get back in touch and she would sort it out.
23 de outubro de 2025
Resposta da Sofology - Hull
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
The lady was great and help us choose…
The lady was great and help us choose what we needed great service thank u
19 de outubro de 2025
Resposta da Sofology - Hull
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
There was no pressure while looking…
There was no pressure while looking around. Gary the sales rep was knowledgeable about the products and gave good advice.
22 de outubro de 2025
Resposta da Sofology - Hull
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Ex demo stock clearance
Came into Sofology on Monday evening with my partner, was met by Gary the salesman got some great advice and guidance from Gary. came away with not only the sofa but got the footstool and swivel chair to match as well. left very happy with the service provided by Gary.
20 de outubro de 2025
Opinião espontânea
Resposta da Sofology - Hull
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience at Sofology.
Perfect from start to finish ⭐️⭐️⭐️⭐️⭐️
18 de outubro de 2025
Resposta da Sofology - Hull
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
On entering the store
On entering the store, no pressure from anyone, and when I wanted to know something I was helped by James, who answered all my questions, and was very efficient. A pleasure to deal with. Thank you.
17 de outubro de 2025
Resposta da Sofology - Hull
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Resposta da Sofology - Hull
Hi there, thank you for your review. Another great review for Gary, we will make sure to pass this on! Have a nice day.
Great service
Great service, great price, no pressure, and nothing too much for Natalia who served me.
14 de outubro de 2025
Resposta da Sofology - Hull
Thank you for your wonderful review!
Great service @ Hull
Knowledgeable and friendly saleperson -Charlotte @ Hull - Not pushy or overbearing, informative and polite.
Easy transaction from walking in to leaving.
12 de outubro de 2025
Resposta da Sofology - Hull
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your positive experience at Sofology Hull
Your kind words and perfect rating mean a lot to us, and we will be sure to pass along your compliments to our team. We strive to provide the best service possible, and your feedback is invaluable in helping us achieve that goal.
I made a mess of my order and it was no…
I made a mess of my order and it was no hassle for Steve to sort even on his day off to give me peace of mind and changed the order to suit.
Great service
13 de outubro de 2025
Resposta da Sofology - Hull
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Steve was able to assist you
We truly appreciate your kind words and the 5-star rating. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!
We were seen to by a salesman who made…
We were seen to by a salesman who made the purchase a good experience.
12 de outubro de 2025
Resposta da Sofology - Hull
Hi, thank you so much for your 5* review. We're really glad that you had a great experience at Sofology.
a great sofa wasn’t pressured
Picked a great sofa wasn’t pressured
Saw Gary and Charlotte and said hello to Steve
All very friendly and helpful
8 de outubro de 2025
Resposta da Sofology - Hull
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Happy experience
Non pushy salesman Simon
Knowledgeable and patient.
Happy experience so far .
11 de outubro de 2025
Resposta da Sofology - Hull
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Resposta da Sofology - Hull
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great choice of sofas
Left to browse for a good amount of time, which is good, sometimes sales staff jump on you as soon as you walk in.
Very polite and approachable team.
Great selection and plenty to choose from.
10 de outubro de 2025
Resposta da Sofology - Hull
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
The staff both Holly and Simon were so…
The staff both Holly and Simon were so knowledgeable
10 de outubro de 2025
Resposta da Sofology - Hull
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.