Sofology - Ipswich Opiniões 1564

TrustScore: 5 em 5

4,8

James Bennett Avenue 4, IP3 9SP Ipswich, England, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Paul was extremely thorough in covering the sales experience from start to finish, and I felt that no detail was left out! He was happy to answer any question I had and Sofology had an amazing range o... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We had a young lady helping us and she was very helpful and informative. She said she was from Lithuania, her customer care was excellent credit to her .

A empresa respondeu

Classificada 5 em 5 estrelas

No pushy sales persons only very helpful ones. We dealt with a very friendly young lady named Nikola in the Ipswich branch. She helped us to obtain all the information we required about sizes, differ... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

On entering store salesman Matt introduced himself and directed us to the sofas we were interested in . He left us alone and stated if we needed any help please call. After we agreed on 3 piece suite... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de sofás
  2. Acessórios para móveis
  3. Loja de móveis
  4. Loja de artigos domésticos
  5. Loja de mobília para sala de estar
  6. Loja de estofos

Escrito pela empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informações de contacto

  • James Bennett Avenue 4, IP3 9SP, Ipswich, England, Reino Unido

4,8

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 4 em 5 estrelas

Good service

Polite, courteous and friendly service. Only reason not 5 stars is because I would have liked to have seen a discount considering the cost of the sofa (although I did come away with some very nice artificial plants as a sweetener!)
Note to the Sofology designers-PLEASE add more colour to your sofas- beige beige beige! Sofa I bought was very comfy but wish it had more colours

18 de agosto de 2025
logótipo da Sofology - Ipswich

Resposta da Sofology - Ipswich

Hi there, thank you so much for your feedback. We don’t run discounts or sales, as we want everyone to always get the very best price all year round. That said, we do offer a wide variety of colours across our ranges - hopefully you’ll find the perfect match next time! We’re so pleased to hear you’re loving the comfort of your new sofa.

Classificada 5 em 5 estrelas

Paul made the purchase very easy and…

Paul made the purchase very easy and explained each step thoroughly.

8 de agosto de 2025
logótipo da Sofology - Ipswich

Resposta da Sofology - Ipswich

Hi there, thank you for your review. Another great review for Paul, we will make sure to pass this on! Have a nice day.

Classificada 5 em 5 estrelas

Lovely Service by both of your Sales…

Lovely Service by both of your Sales Representatives ! Nothing was too much trouble and lots of options was offered to us ! Everything explained thoroughly and what was so nice was there when you needed them but left you to make your own choices !

7 de agosto de 2025
logótipo da Sofology - Ipswich

Resposta da Sofology - Ipswich

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Classificada 5 em 5 estrelas

Great choice of sofas

Great choice of sofas. Great service from Matt who took care of us and explained everything to us clearly

2 de agosto de 2025
logótipo da Sofology - Ipswich

Resposta da Sofology - Ipswich


Thank you so much for taking the time to leave us such a wonderful review!

Classificada 5 em 5 estrelas

Very helpful friendly staff and product…

Very helpful friendly staff and product at a good price and good quality

1 de agosto de 2025
logótipo da Sofology - Ipswich

Resposta da Sofology - Ipswich

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Classificada 5 em 5 estrelas

The lady who helped was amazing her…

The lady who helped me was amazing her name was gabi so helpful so honest with things I asked her and actually showed interest in what I was talking about, a lovely experience which can sometimes be unusual in stores
Thanks again gabi and Sofology 😀

7 de julho de 2025
logótipo da Sofology - Ipswich

Resposta da Sofology - Ipswich

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Gabi. Have a great day 😊

Classificada 5 em 5 estrelas

Good service

Good service. No pressure to buy

5 de julho de 2025
logótipo da Sofology - Ipswich

Resposta da Sofology - Ipswich

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Classificada 5 em 5 estrelas

Second great experience from staff at…

Second great experience from staff at Sofology Attentive but not in your face, knowledgeable and friendly. Our first great experience in the north-west of England was perfectly replicated in the East of England. Always a good choice in their showrooms. Sophie in the Ipswich office was a star and reassured us that staying past closing time on the Sunday was not a problem for her, thus ensuring we didn’t feel rushed into any decisions.

29 de junho de 2025
logótipo da Sofology - Ipswich

Resposta da Sofology - Ipswich

Thank you for your feedback! We're thrilled you had a great experience at Sofology Ipswich, especially with Sophie’s warm service.

We're pleased you enjoyed our showroom and appreciate your kind words and 5-star rating. We look forward to welcoming you back!

Thank you for choosing Sofology!

Classificada 5 em 5 estrelas

The choice of sofa's was very good

The choice of sofa's was very good. Also good quality and we could have any combination we required in so many colours too.
The salesman Matt, was very helpful and not pushy and helped us with any questions we had.

28 de junho de 2025
logótipo da Sofology - Ipswich

Resposta da Sofology - Ipswich

Thank you for sharing your experience Lyn :-)

Classificada 5 em 5 estrelas

Went in to Sofology in Ipswich today…

Went in to Sofology in Ipswich today and brought a new sofa and we was served by Paul who was vary help full and talked us through it. So I would recommend and go and see Paul.

26 de junho de 2025
logótipo da Sofology - Ipswich

Resposta da Sofology - Ipswich

Thank you for sharing your experience!

Classificada 5 em 5 estrelas

Service in store

Service in store - was fantastic and they catered to our every need, even when our two year old was being a nightmare !!! Can’t recommend them enough !

22 de junho de 2025
logótipo da Sofology - Ipswich

Resposta da Sofology - Ipswich

Thank you so much for taking the time to share your positive experience with us at Sofology

Classificada 5 em 5 estrelas

We had a nice experience buying our…

We had a nice experience buying our furniture there, Matt & Paul are very professional and helpful.

21 de junho de 2025
logótipo da Sofology - Ipswich

Resposta da Sofology - Ipswich

Thank you for your feedback! We're thrilled you enjoyed your furniture purchase at Sofology Ipswich. Matt and Paul will appreciate your kind words. If you need assistance, don't hesitate to reach out. We hope to see you again!

Classificada 5 em 5 estrelas

Paul Richards made the experience very…

Paul Richards made the experience very enjoyable and stress free. He is friendly, knowledgeable and approachable.

The store is well laid out and the other members of staff we came across were also lovely

18 de maio de 2025
Opinião espontânea
logótipo da Sofology - Ipswich

Resposta da Sofology - Ipswich

Thank you for your wonderful review! We're glad Paul made your experience enjoyable and that you found him friendly and knowledgeable. We're also pleased you liked our store layout and had positive interactions with our team. Your feedback is greatly appreciated, and we look forward to welcoming you back to Sofology Ipswich!

Classificada 5 em 5 estrelas

Patient and friendly...

It took us a while to find something we liked, and boy did we go everywhere! Thing is Sofology had several sofas that we liked so we'd found our vendor. Agna was very patient with us over a course of several months, measuring, thinning down the options until we'd decided which sofa fit all our needs. Then Agna waited a little longer as we pained over colour (I say we, but I'd have purchased this one months ago, sorry Agna - so glad it was you that sealed the deal) can't wait to enjoy our new sofa!

31 de maio de 2025
logótipo da Sofology - Ipswich

Resposta da Sofology - Ipswich

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Classificada 5 em 5 estrelas

The sales assistant was lovely

The sales assistant was lovely, explained everything and was very knowledgeable, not pushy, excellent service 5*****

28 de maio de 2025
logótipo da Sofology - Ipswich

Resposta da Sofology - Ipswich

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Classificada 5 em 5 estrelas

Brilliant service

Paul, the salesman, was so helpful. No hard sell just friendly professional advice.

24 de maio de 2025
logótipo da Sofology - Ipswich

Resposta da Sofology - Ipswich

Thank you for your fantastic review!

Classificada 5 em 5 estrelas

Staff very helpful and pleasant an…

Staff very helpful and pleasant an asset to the store.

14 de maio de 2025
logótipo da Sofology - Ipswich

Resposta da Sofology - Ipswich

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Classificada 5 em 5 estrelas

Great experience

The knowledge and helpfulness of the staff and efficiency in completeting our order. Not at all pushy about the extras to buy. Easy location to find.

4 de maio de 2025
logótipo da Sofology - Ipswich

Resposta da Sofology - Ipswich

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

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