coming in with a friend who could give constructive criticism. Allowed to look by ourselves knowing assistance was available if required. honest answers. good choice of the type we were looking for.... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 1D, Fife Central Retail Park, KY2 6QL Kirkcaldy, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
We popped in to have a look at your Kirkcaldy store, Shirley chatted with us and we felt very comfortable. We had a look at several sofas with no pressure . We ended up buying our new sofa after amazi... Ver mais
A empresa respondeu
Great service at Kirkcaldy store. Crucially I was permitted time to browse without being hounded by sales person on my tail (something I value when shopping) After the first explaining what I was... Ver mais
A empresa respondeu
We just purchased our new sofa from Sofology in Kirkcaldy. Our experience was exceptional from start to finish. Our sales rep Janice went above and beyond to ensure we were well informed and there was... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de sofás
- Acessórios para móveis
- Loja de móveis
- Loja de artigos domésticos
- Loja de mobília para sala de estar
- Loja de estofos
Escrito pela empresa
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informações de contacto
Unit 1D, Fife Central Retail Park, KY2 6QL, Kirkcaldy, Reino Unido
4,9
Excelente
3 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Staff were friendly approachable and…
Staff were friendly approachable and happy to help with our needs. We were looking for a specific type of chair, the guy knew exactly what to show us. NEW chair ordered. Thanks again
1 de março de 2026
Resposta da Sofology - Kirkcaldy
Thank you Leslie
We just purchased our new sofa from Sofology, Kirkcaldy.
We just purchased our new sofa from Sofology in Kirkcaldy. Our experience was exceptional from start to finish. Our sales rep Janice went above and beyond to ensure we were well informed and there was nothing too much trouble. She was amazing. Well done Sofology, keep up the good work.
28 de fevereiro de 2026
Resposta da Sofology - Kirkcaldy
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Customer experience
I just wish when the staff come up to you and say are you waiting on ….and you say no they just didn’t walk off not to be near you again
27 de fevereiro de 2026
Resposta da Sofology - Kirkcaldy
Thank you for taking the time to share your feedback with us. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk
The showroom staff in Kirkcaldy were so…
The showroom staff in Kirkcaldy were so helpful. All of our questions were answered, and we felt no pressure to make a hasty decision. They told us the order would take 11 weeks, and that was spot on. The sofa was delivered today by 2 great guys. We appreciated being able to see the progress of our delivery time. Overall a wonderful experience.
11 de dezembro de 2025
Resposta da Sofology - Kirkcaldy
Hi there, I am very pleased to hear that you are enjoying your new furniture and that you have had a great experience while ordering with us. I would just like to say thank you for taking the time to give us your feedback and we hope to see you in the future!
Janice was very helpful and…
Janice was very helpful and considerate,gave us privacy when we needed it but was still around when we needed her,very cheerful and knowledgeable
18 de fevereiro de 2026
Resposta da Sofology - Kirkcaldy
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Sales assistant excellent no hard…
Sales assistant excellent no hard selling and very knowledgeable on the products
25 de fevereiro de 2026
Resposta da Sofology - Kirkcaldy
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Great customer service
Great customer service , very helpful and professional with products
25 de fevereiro de 2026
Resposta da Sofology - Kirkcaldy
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Great Service
Laurence was very helpful - there was no pushy service. He took time to explain everything fully and show different options. Thanks again.
22 de fevereiro de 2026
Resposta da Sofology - Kirkcaldy
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Laurence. Have a great day 😊
Excellent service big choice of sofas…
Excellent service big choice of sofas and sales assistant was very knowledgeable and helpful.
25 de fevereiro de 2026
Resposta da Sofology - Kirkcaldy
Thank you for awarding us 5 stars Mr Balfour
Salesman very good could answer any…
Salesman very good could answer any questions
22 de fevereiro de 2026
Resposta da Sofology - Kirkcaldy
Thank you Mr Ford
Excellent service for sales (ashleigh)
22 de fevereiro de 2026
Resposta da Sofology - Kirkcaldy
Thank you for awarding us 5 stars :-)
Staff (Shirley) in the store were very…
Staff (Shirley) in the store were very helpful and knowledgeable … nothing was too much trouble.
20 de fevereiro de 2026
Resposta da Sofology - Kirkcaldy
Hi there, thank you for your review. Another great review for Shirley, we will make sure to pass this on! Have a nice day.
Excellent service
Well looked after, no pushy sellers, would highly recommend.
20 de fevereiro de 2026
Resposta da Sofology - Kirkcaldy
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
We were able to order the sofa we liked…
We were able to order the sofa we liked and got all of our questions answered. Excited for our sofas
19 de fevereiro de 2026
Resposta da Sofology - Kirkcaldy
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Good Experience
Good knowledge from the staff, and a friendly approach. None of the usual sales pitch that is often experienced elsewhere.
Ended up purchasing a couch, which was a very straightforward process.
20 de fevereiro de 2026
Resposta da Sofology - Kirkcaldy
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
First class service.
Excellent customer service and expertise from Shirley. No pressure sales pitch, just honest first class service.
20 de fevereiro de 2026
Resposta da Sofology - Kirkcaldy
Hi there, thank you for your review. Another great review for Shirley, we will make sure to pass this on! Have a nice day.
Helpful
Staff very helpful and very informative. I have bought from Sofology before so easy to return for new sofas.
17 de fevereiro de 2026
Resposta da Sofology - Kirkcaldy
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Resposta da Sofology - Kirkcaldy
Hi Richard, thank you for taking the time to leave us a review :-)
Very friendly and welcoming staff
Very friendly and welcoming staff.
Staff were also very knowledgeable
30 de janeiro de 2026
Resposta da Sofology - Kirkcaldy
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Easy retail experience
We had spoken to Alison before when we first started looking at sofas and she was very informative helping us with options and sizes etc. When we went back to order she made the process easy and ws lovely to deal with
8 de fevereiro de 2026
Resposta da Sofology - Kirkcaldy
Hi there, thank you for your review. Another great review for Alison, we will make sure to pass this on! Have a nice day.
A Experiência Trustpilot
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